Located in Port Macquarie, Koala Tree Motel is within a 15-minute walk of Douglas Vale Historic Homestead & Vineyard and Kooloonbung Creek Nature Park. .This motel is 0.7 mi (1.2 km) from Port Macquarie Historic Cemetery and 0.9 mi (1.4 km) from St Thomas Anglican Church.
Mid North Coast Maritime Museum Pilot Boat Shed - 18 min walk - 1.5 km
Glasshouse Cultural Centre - 2 min drive - 1.8 km
Town Beach - 7 min drive - 2.9 km
Flynns Beach - 7 min drive - 3.9 km
Nobbys Beach - 9 min drive - 4.9 km
Getting around
Wauchope Station - 16 min drive
Port Macquarie, NSW (PQQ) - 6 min drive
Restaurants
McDonald's - 15 min walk
Burger Urge - 13 min walk
Growers Market - 5 min walk
Red Rooster - 10 min walk
Hungry Jacks Port Macquarie - 8 min walk
About this property
Koala Tree Motel
Motel in Port Macquarie with airport shuttle service and an outdoor pool
Koala Tree Motel offers 20 air-conditioned accommodations with DVD players and minibars. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the motel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring microwaves and plasma televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this motel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Koala Tree Motel.
Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is complimentary during limited hours.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Electric car charging station on site
Free return airport shuttle from 8:30 AM to 10:30 PM
Things to do
Outdoor pool
Family friendly
DVD player
Laundry facilities
Microwave
Outdoor pool
Snack bar/deli
Conveniences
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Porter/bellhop
Outdoors
BBQ grill(s)
Picnic area
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
DVD player
Plasma TV
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Minibar
More
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Check-out
Check-out before 10:30 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8:30 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of AUD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: AUD 25 per accommodation, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Property is also known as
Koala Tree Motel
Koala Tree Motel Port Macquarie
Koala Tree Port Macquarie
Koala Tree Hotel Port Macquarie
Koala Tree Motel Motel
Koala Tree Motel Port Macquarie
Koala Tree Motel Motel Port Macquarie
Koala Tree Motel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
For a pet friendly motel it was quite adequate. We did have to ask for some plates and cutlery but didn’t have any milk in the fridge. Outside grounds were not kept tidy and driveway was very cracked and broken. Could do with some outside tidying up. The shower was excellent.
Louise
Stayed 1 night in Jul 2024
6/10 Okay
Maree
Travelled with group
8 July 2024
Liked: Room comfort
Disliked: Cleanliness, staff & service
Needs attention
All over place needs a big tidy up, we were in a little room and no table or chair needs more attention. The place has ants running around
They are only interested in taking your money, they don't have any customer service.No staff answers the phone and the emergency number they give for late check in is disconnected, I do not recommend this place if you are working and need a place to rest.
Had not swept under the beds or couch.
Additional fee charged for late check in even though they have key pad doors.
Advertised as queen and 2 twin bunk beds but only 1 bunk bed and queeen bed provided.
Samantha
Stayed 1 night in Apr 2024
8/10 Good
Wendy
1 Apr 2024
Liked: Staff & service
Basic motel good for a couple of nights.vlose to everything
Charged and extra 30$ for late checkin of a text message for rein key code. Bugs over floor and bathroom with very dated furnishings.
Russell
Stayed 1 night in Mar 2024
2/10 Terrible
Siew
31 Mar 2024
Disliked: Cleanliness, staff & service
Tried ringing Koala motel 1 hour prior to closing time at 8 pm to let them know of possible late arrival enroute from New Castle but had no 5G Optus coverage. Arrived just 1 minute past 8pm but the office was already shut and in darkness. Rang the after hours number and can only leave a message. Did that twice but did not ever get a call back.
And yet we were charged the full price. We were lucky to get a room in nearby Mecure which is just a tiny bit more but good service, nice clean hotel and spacious.
So buyers beware!!!
Booked this room for one of our truck drivers traveling from ACT, he arrived at approx. 8:30pm. We were charged an extra $30 for "late check in" and by late check in I mean the rude guy at the desk had to text him the key code to enter his room, rather than tell him in person. Absolutely ridiculous. Maybe think about texting the late check ins their code before you leave work if you're going to charge people $30 for an sms. No where on Wotif or the Koala Tree website does it say anything about a late check in fee. Will never stay here again and tell everyone who will listen this story.
I was highly disappointed in the attitude and mannerism of the hotel receptionist/manager. He dealt with a situation very inappropriately and breached my confidentiality.
I had paid for the room beforehand and on check in was asked if they could charge the pet fee and security deposit which I was happy to do. Unfortunately the online booking had supplied an incorrect card and he couldn’t charge this after I had checked in, so he proceeded to enter my room while I was walking the dog (I had my phone and personal belongings in it), locking me out, then when I went back to see why, he was extremely rude, demanding and did not listen to anything I said (explained my phone was in the room when he called but he got angry and misunderstood saying “what your friend was in the room?!”) within minutes I had another credit card on file that he could charge but he never calmed down or apologised for his poor actions.
This whole situation and attitude was a breach of my personal space (entering my room that had full payment) and I will not recommend this hotel to anyone while this manager cannot treat humans with any kindness or understanding.
We booked this hotel the day of our stay. After we booked we go a notice that, if we were arriving after 8pm to call to arrange access. We called - multiple times - phone didn't answer. We arrived at the hotel at 9. The manager's office was in darkness as was what looked like their accommodation. There were two numbers on the front door for after hours and emergency service. We called both multiple times - one didn't even ring, the other went to a text service. We left messages, No one called. After waiting for nearly an hour and multiple calls, by this stage it was nearly 10.30pm and no motels were open in the area. After driving for 8 hours that day, we had no option but to continue to drive home - another 4.5 hours. Very dangerous - and got home at 2.30am. This place is terrible!
Absolutely the worst place I have ever set foot in!! I would not even wish my worst enemy to stay here! Had multiple (and I mean multiple) large cockroaches come out when my partner and I were in bed wanting to get some rest after an extremely exhausting day. We called the after hours phone number immediately only to be told we wouldn't be believed.
When we went in the next day the owner blamed the council for them, said pest control would have made it worse, asked what I would have liked him to do about the animals with legs that walked into the room and said he wouldn't refund us despite the fact we exited the room at midnight because "he didn't feel like it".
Finally agreed to refund the amount we paid to upgrade the room but since dealing with Fair Trading he has claimed he never said that. I have the ENTIRE conversation recorded.
If you hold anything dear in your life don't stay here. If I could less than 1 star I would.