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Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

4.0 star property

Photo gallery for Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Indoor pool, outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains
Exterior
Golf
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
1 Sublime Point Road, Leura, NSW, 2780
  • Sublime Point Lookout
    ‪3 min drive‬
  • Three Sisters
    ‪8 min drive‬
  • Wentworth Falls Waterfall
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Spa bath)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Spa bath)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 27 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard Area

Superior Room, 1 King Bed, Courtyard Area

Superior Room, 1 King Bed, Courtyard Area

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

Falls Mountain Retreat

  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor space
4.6 out of 5, Wonderful, (544)
The price is AU$224
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Falls Mountain Retreat

About the area

Sydney

With a stay at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Sydney (Leura), you'll be a 3-minute drive from Sublime Point Lookout and 6 minutes from Blue Mountains National Park. .This family-friendly hotel is 3.1 mi (5 km) from Wentworth Falls Lake and 4.1 mi (6.6 km) from Three Sisters.

What's nearby

  • Sublime Point Lookout - 3 min drive - 2.1 km
  • Leura Mall - 4 min drive - 2.9 km
  • Three Sisters - 8 min drive - 6.7 km
  • Katoomba Scenic World - 9 min drive - 7.0 km
  • Wentworth Falls Waterfall - 11 min drive - 6.7 km

Getting around

  • Leura Station - 4 min drive
  • Sydney Airport (SYD) - 85 min drive

Restaurants

  • ‪Mountain High Pies - ‬5 min drive
  • ‪Red Door Cafe - ‬4 min drive
  • ‪Cafe Leura - ‬4 min drive
  • ‪The Bunker Cafe Bar Restaurant - ‬4 min drive
  • ‪Sublime Lounge - ‬1 min walk

About this property

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Family-friendly hotel with 3 restaurants and a full-service spa
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers 224 accommodations with minibars and safes. 40-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ubika Spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 224 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local cuisine at Embers Grill Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Embers Grill Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Two Doctors Whiskey Bar - This bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.
Jamisons Restaurant - Overlooking the garden, this buffet restaurant serves breakfast only. Open daily.
No.1 Sublime Point - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Leura Golf Club Bistro - Overlooking the golf course, this bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, German, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AUD 34 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Embers Grill Restaurant
  • Two Doctors Whiskey Bar
  • Jamisons Restaurant
  • No.1 Sublime Point
  • Leura Golf Club Bistro

Things to do

  • 2 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Children's games
  • Indoor pool
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 16 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Games
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Blue Mountains
Fairmont Blue Mountains MGallery Collection
Fairmont Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains Resort
Fairmont Resort Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains MGall
Fairmont Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery
Fairmont Resort Spa Blue Mountains MGallery by Sofitel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Chronological order - from the perspective of first time guest: - 1. entry stairs form lower level; parking were dirty 2. The presumably once magnificent parquetry floors in the reception and lift lobby areas hadn't been refionished since teh original construction. 3. Fish tank glass very dirty in reception. 4. Rooms gave nothing away - not even a free paper copy menu. 5, Resturant staff friendly to the point of being over familiar ie. when overhearing a conversation saying 'I probably came at the wrong moment. 6. Meals in main restuarant were intended to impress - but didn't pull it off - bottom shelf Wollworths asparagus was dry and not fresh. Waiting staff were over familiar and I'm a friendly guy! 7. Service crew swore as they departed the lift in earshot of my wife. 8. Ashtrays in under the main reception portico were overflowing and had not been cleaned. 9. Bath in room 240 was not clean. 10. Room 240 vanity basin had a crack right though the basin - long term issu as the crack was stained. Frankly, a pretty disappointing stay - I should have kept on driving. Michael
Stayed 1 night in Dec 2024

8/10 Good

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t stay long as our child was sick but overall it was a great place to go with young children.
Stayed 1 night in Dec 2024

8/10 Good

Sonja

Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Megan

Liked: Property conditions & facilities
A
Stayed 1 night in Nov 2024

6/10 Okay

Liam p

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked dinner at golf club and was treated terrible. Chef shouted out loud so i could hear if he doesn't like the menu tell him to pick something else or eat elsewhere when i asked to swap mash and onion rings to chips only. Crazy someone could think thats ok. Obviously we never stayed and left. Also pool is very dated, bit dirty, broken tiles around which for a supposed 4☆ is crazy. Ok time for a night which we stayed but doubt I'd come stay again after complaint was pretty much ignored by management.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great activities offered. A lovely family hotel.
Rooms (221 & 219) were large and clean. Bedding was comfortable and enjoyed a good couple of nights sleep. Coffee & Food was excellent although pricey (this is typical in any Accor facility to offset their Accor Club dining discounts). Staff were excellent (long suffering)from front of house to restaurant and housekeeping. Be prepared for pandemonium during the weekend with kids and tired or entitled parents. Huge range of activites (indoor/outdoor pools, taboggan, ice rink, gym, kids train etc) both at the hotel and nearby. Resort showing some signs of getting tired but overall still a good 4 star standard.
Stayed 2 nights in Nov 2024

6/10 Okay

Eun Jung

Travelled with partner
Liked: Amenities
It did not meet my expectations in every aspect including the bed being so old.
Stayed 1 night in Nov 2024

6/10 Okay

Jean-Pierre

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Seema

Stayed 1 night in Oct 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing environment.
Stayed 1 night in Nov 2024

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service
Care and friendliness of staff very good. Restaurant for dinner very good. Had a long uphill walk to reception from the car park in the rain. It was slippery and unsafe. Breakfast was nearly inedible and coffee had run out. Wasted our money as ended up having to go elsewhere. Mixed review but place has potential
Stayed 2 nights in Nov 2024

10/10 Excellent

harjinder

Stayed 3 nights in Nov 2024

6/10 Okay

romain

Liked: Staff & service
Disliked: Property conditions & facilities
Place was very loud because of the kids and poor choice of food at an expensive cost. The stuff is very friendly. Many things to do but forget about the pool if you want a quiet moment.
Stayed 2 nights in Nov 2024

6/10 Okay

Tamara

Travelled with family
We are return visitors to the Fairmont. This time however we were not overly impressed. There was luggage left in our room (a whole suitcase), a dirty hair elastic in the bathroom and a hairbrush in the wardrobe. Upon advising reception, the response was ‘ll’l let my manager know. Clearly our room was not cleaned properly and we did not feel overly comfortable. Areas in the hotel need dome love. I’m not talking about renovations, just general cleaning and maintenance. The pool windows are absolutely filth, spiders and cobwebs in the pool change rooms, outside walls covered in dirt. It would not take much. Floors always dirty. The hotel was absolutely packed so clearly money should not be an issue. We also walked past the storeroom with the door open - there were racks of blankets pillows and doonas just thrown on old rickety shelving, some just sitting on the dirty floor. Was not impressed. Maccas has better systems! Just feel like they need new management with someone that cares. Plus side is all the activities for kids. However if they did not have this I feel like it would not be as popular. I booked for 2 adults and 1 child. Upon arrival I enquired about the bedding configuration. Was told it was 1 king bed only - even though l had booked for 3 (and paid for 3). Her response was that I could pay $40 to hire some sheets for the fold out lounge. What a joke. Will probably skip this hotel for awhile. Shame
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the room was old and needed updating it was clean and had everything we needed
Stayed 2 nights in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay I requested cancel months ago. Very disappointed
Stayed 2 nights in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing. Stunning views. Food was good. Staff friendly and helpful. Cost reasonable for product. However, no concierge on duty so transporting luggage from drop off to room was awkward. Having car park so far from reception not ideal. Overall, positive experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Tom

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The good: Set in a beautiful part of the Blue Mountains, dining areas overlook the valley, swimming facilities, kids indoor playgrounds. The bad: Staff service was underwhelming for a resort, they didn’t have any soft toys for the kids (awaiting delivery apparently), there was a conference so there a lot of noise at night, not many parking spots near the front entrance of the resort The ugly: Rubbish under the bed, inner toilet rim moldy
Stayed 2 nights in Oct 2024

8/10 Good

Karolina

Stayed 2 nights in Oct 2024

8/10 Good

John

Travelled with partner
Lovely facilities but building a bit tiered in places. Great for kids but not so good if you haven’t got any. Staff really helpful and lovely.
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Underwealmed The ambience & view of this beautiful property was overshadowed with he bed being short sheeted Old food & toys left under sofa Power going out whilst in bathroom due to scheduled maintenance which we were not foretold about When we asked for cutlery for the room we were told it would be delivered to room which never arrived. Insufficient flushing toilets Didn’t end up using the pool as children’s swimming lessons were in progress
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024