Owner/receptionist was very friendly, helpful, and responsive. There were very loud residents the first night but I sent the hotel a message through Expedia, and it was taken care of right away. Breakfast was a nice surprise! The owner made us fresh cappuccino which was wonderful and so convenient to enjoy breakfast at our hotel. The room was small but clean, private bathroom in our room, hotel was in a good, easy to find location. It was about 20 min walk to Accademia and the Duomo, and 10 min taxi ride to the train station.
I would definitely return again!