4/10 Poor
Hassan
Travelled with partner
1 June 2024
Disliked: Staff & service, amenities
Stayed 3 nights in this residence. Limited front desk timing (09:00 to 18:00). Sometimes till 17:00 with the remaining time covered by an italophone housemaid. The breakfast is terrible and includes very very basic food (No eggs, No milk, 1 type of cheese and ham, 2 choices of Powdered mix juice, Bread and croissant seem old and not fresh, No salt and Pepper....etc). What annoyed me is that the check out is set at 10:30 Am. I never checked out at a hotel or residence that early. I was in a Superior room allegedly claimed to have an area of 237 sq ft. In fact, I doubt it much as the room was too small. In my opinion, it should not exceed 183 sq ft. The residence has no outdoor large sign to refer guests to the place. The place is 15 minutes walk to the train station and sightseeing bus stop which I highly recommend to book a ride for 1 day to explore Florence landmarks. 10 min walk to Basilica Santa Maria and many restaurants nearby. My experience in this place is bad and disappointing. I do not recommend it to anyone.
Hassan
Stayed 3 nights in May 2024