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Very poor

Very spacious property and rooms

The staff is outstanding at this beautiful property. We only stayed one night in Bikaner and weren’t expecting much based on some of the negative reviews we read on Trip Advisor before booking. However our experience was outstanding. We were warmly greeted and given two beautiful suites. The floor in our room had just been refinished and was still off-gassing. We asked to be moved and were promptly and cheerfully given another room. We arrived on Diwali and the hotel had fireworks on the front lawn and a dinner in the outdoor central courtyard. There were live musicians and an incredible dancer during dinner. Breakfast the next morning was great and the service was friendly and professional. To top it off our friends left behind some clothing. The hotel promptly texted me a photo of what was left behind and kindly mailed it to our address in India so that I could return it to them when we finally go back to the USA. Thank you Mr. Narendra Singh Shekhawat for going above and beyond. I happily recommend a stay at the Laxmi Niwas Palace. We look forward to returning.

am halfway through a trip of India, when I booked this place, it looked very nice in the photos, however when you arrive it's 100 times better, I got off a train from Amritsar for 12 hours to be met by the lovely Anand the driver for the hotel, dressed impeccably, I got to the car and he had a tray of cold drinks, now that's service. When i arrived to the Narendra Bhawan, I was welcomed by the amazing bugler Manoj Rana dressed in his awesome attire, I was whisked to the lounge area and given a welcome drink and snack. I have stayed in lots of nice hotels and this truly is up there on first impressions, the impressive hospitality continued, when I saw my room, a prince room I was amazed. When I said to one of the very helpful staff this hotel is beautiful, he said, don't think of it as a hotel but a home, that really resonated with me. They even have two golden retriever dogs called bugsy and Toby, which I found amazing as a dog lover myself. As a solo traveler I felt safe and comfortable here. In the end I decided not to do any tourist stuff in Bikaner and rather take time out to relax in the hotel, which I think was the best idea. Unfortunately I leave tomorrow for Jaislamer and have to leave this wonderful oasis of calm, as I sit on the rooftop pool area and drink my masala chai watching the sunset, I know I made the right choice for hotels in Bikaner, if your considering staying here, do not over think, just do it, life is too short to stay in bad hotels. Sean room 321

Great vibe and very chill owner and staff. Recommend it to people that want to explore a genuine experience in India!