Sheraton Maui Resort & Spa

4.0 star property

Photo gallery for Sheraton Maui Resort & Spa

Meeting facility
View from property
In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
5 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Hot tub
  • Parking available

Explore the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Kaanapali Beach
    ‪3 min walk‬
  • May's Beach
    ‪7 min walk‬
  • Black Rock
    ‪9 min walk‬
  • Kapalua, HI (JHM-West Maui)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom, Ocean View, Beachfront

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed (View)

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (View)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Oceanfront

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Oceanfront

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Double Bed, Non Smoking, Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

Suite, 2 Double Beds, Non Smoking

  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Resort View

  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Resort View

  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, Non Smoking, Lanai

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Kaanapali

With a stay at Sheraton Maui Resort & Spa in Kaanapali, you'll be on the beach, a 3-minute walk from Kaanapali Beach and 12 minutes by foot from Whalers Village. .This beach resort is 7 mi (11.2 km) from Napili Bay and 0.3 mi (0.4 km) from May's Beach.

What's nearby

  • Kaanapali Beach - 3 min walk
  • Black Rock - 9 min walk
  • Whalers Village - 12 min walk
  • Kaanapali Golf Courses - 16 min walk
  • Kaanapali Kai Course at Kaanapali Golf Resort - 17 min walk

Getting around

  • Kahului Airport (OGG) - 51 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬12 min walk
  • ‪Leilani's on the Beach - ‬11 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬10 min walk
  • ‪Häagen-Dazs - ‬9 min walk

About this property

Sheraton Maui Resort & Spa

Family fun on the beach, with outdoor pool, near Whalers Village
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 508 air-conditioned rooms featuring LCD televisions. Rooms have private lanais. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a lazy river. Additional features at this resort include concierge services, gift shops/newsstands, and wedding services.
Grab a bite at Teppan-yaki Dan, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Kaanapali? This resort has 42307 square feet (3930 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Teppan-yaki Dan - This restaurant serves dinner only. Reservations are required.
The Sandbar - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Open daily.
Cliff Dive Grill - This beach restaurant serves lunch and dinner. Open daily.
Mai Tai Bar - Overlooking the ocean and pool, this bar serves lunch only. Open daily.
Coral Reef - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired Internet

Parking and public transport

  • Secured self parking on site (USD 39 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Teppan-yaki Dan
  • The Sandbar
  • Cliff Dive Grill
  • Mai Tai Bar
  • Coral Reef

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Table football
  • Full-service spa
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (42307 square feet)
  • Meeting rooms - 12

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Games
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Sheraton Maui Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 60 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arun F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place to end our vacation. Staff were truly outstanding!
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2024

10/10 Excellent

Holly Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Ashlyn Vy

Travelled with family
Liked: Property conditions & facilities
I stayed in Sheraton Maui Resort & Spa for 3 nights. The second day, they forgot to clean up my room. I called one time at 3pm and they told me they will come a few mins. But I waited that until 5:45pm nobody showed up to clean my room. So, I must go to the front desk to request service my room. The hotel room is not cheap and I must pay the service fee but I can not believe that they forgot to clean up my room. I think you should improve your service. Thank you! Ashlyn Dang
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia, lafayette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one very friendly, easy to get around very clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not a fan of writing all sorts of reviews, but in this case I want to share my impressions from the point of view of an elderly person: amazing attitude towards us from the first to the last moment, thank you dear Irene and Ivy for doing above and beyond to upgrade us to the most comfortable room, taking into account our needs. Thank you dear Betty! thanks to you our room sparkled with cleanliness and freshness! for providing us with everything we needed! For those who like to swim and snorkel in sea water: amazing! crystal clear water with striped fishes and turtles that are not afraid of people! sandy beach and sandy bottom, convenient to get in and out - important if you are over 65.. Unlimited beach towels. For pool lovers: great! a lot of sun loungers, the pool is large and has different depths: gradually up to 1.5m and up to 2.5m, which is great for tall people. The water is always fresh and clean. Complementary Trolley bus will take you to the Whaler Village for shopping and to visit restaurants or to buy food in the ABC stores. With UBER about $10 to Safeway. From and to the airport about 45 min, UBER $82-$92. Finally: we had a great vacation, and of course we are already planning to come to our Sheraton next May!
Stayed 12 nights in Oct 2024

10/10 Excellent

liu

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing stay at the Sheraton Maui, the resort is clean and staff are friendly. Shopping and other restaurants are walking distance.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My problem is with Expedia. Expect a call soon.
Stayed 8 nights in Oct 2024

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicely located among other nice resorts. Beautiful views of the beach and of the island of Lanai and Molokai.
Stayed 4 nights in Oct 2024

4/10 Poor

Doug

Stayed 8 nights in Oct 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were spendid and the views spectacular. However, I wish there were sliding screen doors so we could enjoy the island breeze in our room and more than 2 fire pits on the grounds.
Stayed 3 nights in Oct 2024

6/10 Okay

Jason

Disliked: Staff & service
Beach was great.
Stayed 4 nights in Oct 2024

8/10 Good

Holly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service
Staff reluctant to help with directions, rooms poorly cleaned and overall not friendly or welcoming
Stayed 7 nights in Oct 2024

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Swaroop

Stayed 4 nights in Sep 2024

10/10 Excellent

Monica

Liked: Amenities
The entire resort was beautiful and had everything from swimming, shopping, and restaurants. No need to drive anywhere and still plenty to explore. Lazy River pool and ocean near Black Rock were both enjoyable
Stayed 5 nights in Oct 2024

8/10 Good

Florence Sarcon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to snorkel and the black rock is literally in front of the property. We love the lay out of the pool. Food is ok. Hawaii is expensive as is. The flooring of the room can have cleaner carpet ( I prefer no carpet honestly but granting its beach area, must be better controlled with carpet.) the resort fee $40 each night I did not understand what we got of. I mean we still paid separately for snorkel and even floating device use. So if that’s for pool towels and kid activity, it’s a waste of our money. The beach area didn’t have enough umbrellas and lounge areas as well so that resort fee I didn’t like.
Stayed 3 nights in Sep 2024