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Hilton Garden Inn Waikiki Beach

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Waikiki Beach

48-inch flat-screen TV with premium TV channels, TV, MP3 dock
View from room
Exterior
Outdoor pool
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
2330 Kuhio Ave, Honolulu, HI, 96815
  • International Market Place
    1 min walk
  • TR Fire Grill
    1 min walk
  • Hālawa / Aloha Stadium Station
    27 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    28 min drive

Room options

View all photos for Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Suite, 1 Bedroom, Partial Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Partial Ocean View

  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Suite, 1 Bedroom, Partial Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, City View (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Accessible, City View (Hearing)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View (Roll-In Shower)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Partial Ocean View (Roll-In Shower)

  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds (With Drinks-Snacks)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed (With Drinks-Snacks)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Partial Ocean View (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Accessible, Partial Ocean View (Hearing)

  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

View from room

Suite, 1 King Bed, Accessible (Mobility)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Hearing)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Hearing)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Partial Ocean View

  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible (Hearing)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

48-inch flat-screen TV with premium TV channels, TV, MP3 dock

Suite, 2 Double Beds, Accessible (Hearing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hilton Waikiki Beach Resort & Spa

Pool
Hot tub
Restaurant
Air conditioning
4.2 out of 5, Very good, (1352)
The price is AU$420
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Hilton Waikiki Beach Resort & Spa

About the area

Honolulu

A stay at Hilton Garden Inn Waikiki Beach places you in the heart of Honolulu, within a 5-minute drive of Royal Hawaiian Center and Ala Moana Center. .This hotel is 0.1 mi (0.1 km) from International Market Place and 0.3 mi (0.5 km) from Waikiki Beach.

What's nearby

  • International Market Place - 1 min walk
  • Waikiki Beach - 6 min walk
  • Royal Hawaiian Center - 8 min walk
  • Waikiki Beach Walk - 9 min walk
  • Ala Moana Center - 4 min drive

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 28 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬8 min walk
  • ‪Skybox Taphouse - ‬2 min walk
  • ‪Marugame Udon - ‬1 min walk
  • ‪Shorefyre International Marketplace - ‬8 min walk
  • ‪Liliha Bakery - ‬8 min walk

About this property

Hilton Garden Inn Waikiki Beach

Pet-friendly Honolulu hotel connected to a shopping center, a quick walk to Royal Hawaiian Center
Hilton Garden Inn Waikiki Beach offers 623 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 623 guestrooms featuring refrigerators and microwaves. 48-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, TR Fire Grill, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
TR Fire Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
HoloHolo Coffee Shop/Mkt - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Poolside Bar - This poolside rooftop bar serves light fare only. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 55.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • TR Fire Grill
  • HoloHolo Coffee Shop/Mkt
  • Poolside Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 47.18 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 per person
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W13477998-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Waikiki Beach Hotel
Hilton Garden Inn Waikiki Beach Hotel
Hotel Hilton Garden Inn Waikiki Beach Honolulu
Honolulu Hilton Garden Inn Waikiki Beach Hotel
Hotel Hilton Garden Inn Waikiki Beach
Hilton Garden Inn Waikiki Beach Honolulu
OHANA Waikiki West
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Waikiki Beach
Hilton Garden Waikiki Honolulu
Hilton Garden Inn Waikiki Beach Hotel
Hilton Garden Inn Waikiki Beach Honolulu
Hilton Garden Inn Waikiki Beach Hotel Honolulu

Hilton Garden Inn Waikiki Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1006 reviews" "
Rating 8 - Good. 274 out of 1006 reviews" "
Rating 6 - Okay. 114 out of 1006 reviews" "
Rating 4 - Poor. 39 out of 1006 reviews" "
Rating 2 - Terrible. 38 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Willena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 STARS
Stayed 3 nights in Sep 2024

4/10 Poor

Jasmine

Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very frustrated when I came over and had to return
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeni

Disliked: Cleanliness, property conditions & facilities, room comfort
The check in process took a grueling 30 min. They never took my bags up, but instead left an in room message saying I needed to pick them up from valet. The bell and valet were nice and friendly. But with all the choices of hotels in this area, don’t bother
Stayed 3 nights in Sep 2024

10/10 Excellent

Lawrence

Stayed 1 night in Sep 2024

6/10 Okay

Carmel

Travelled with family
We checked in at 6pm after a long flight from NYC and our room was still not ready. The room ok The towels had an unpleasant smell. The furniture around the pool area is old and dirty looking, it needs an update to include some umbrellas for shade.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property
Stayed 3 nights in Sep 2024

10/10 Excellent

ROSEANNA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location! We walked everywhere! The staff was friendly and the hotel was clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really a all in one hotel. From the rooms to the places around the hotel, it is all excellent. Walking distance to the beach and restaurants, stores of all kind. Would stay there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Idalia

Stayed 3 nights in Sep 2024

8/10 Good

Andrey Dmitriavch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It’s clean and the rooms were roomy. The only thing is the shower had low water pressure which I prefer a strong shower but that was ok. I highly recommend
Stayed 1 night in Sep 2024

2/10 Terrible

Thalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rowland, FarmVille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the area. I did enjoy the credits you get if you go to the beach, and was able to get beach chairs and umbrella free.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were able to provide me with late check-in for only $20.
Stayed 1 night in Sep 2024

10/10 Excellent

Roy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love that it’s safe so only people who had “keys” to hotel could have access keeps out a lot of outsiders … I love the View we enjoyed our stay very well .. The pool was so great & every staff member we bumped into had very great greeting services all around .. From the bell man , to the front desk to everyone in the restaurant .. our valet staffs & most of all the “House keeping” everyone always greeted us , asked if we were okay 5Star.. just the parking needs to be fixed we already pay so much for the room ? why not lower the parking valet pay knowing you guys don’t have parking for your guys customers ?
Stayed 3 nights in Aug 2024

6/10 Okay

Kylie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were alright and the location was wonderful.
Stayed 10 nights in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room! Clean, quiet and safe. Restaurant downstairs was good. The way they bill is a little sketch but over very good
Stayed 9 nights in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
AWFUL TUB/SHOWER. NO INSTRUCTIONS HOW TO USE SHOWER. COULDN'T FIGURE OUT HOW TO TURN ON OVER-HEAD FAUCET. VERY ANGRY!!!!! CALLED FOR HELP. NO ONE CAME TO HELP. VERY UPSETTING!!!!!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerrie

Travelled with partner
Liked: Property conditions & facilities
Great spot for beach, shopping and food
Stayed 2 nights in Sep 2024

4/10 Poor

Kelly D, Conroe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring about 1,000 more than you initially thought according to your agent or trip advisor. Know that “available parking only means valet at 55.00 a night and then they hassle you if you forget your ticket. It’s extremely noisy!! The hallways smell like gross food and the room was subpar at best. It’s like a motel 6 only gets very pricey after resort fees, valet parking etc. And it’s not a choice if you are driving a car. Very disappointed.. read the fine print everywhere. I frequent different hotels and I was extremely disappointed. The location was the only decent thing because we could walk to the beach and shopping conveniently.
Stayed 8 nights in Aug 2024

10/10 Excellent

aileen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & its workers were very accommodating & customer service in all areas from the bellhop, valet, front desk & housekeeping were so very friendly & welcoming !!! First time staying here but it definitely won’t be the last !!! Awesome experience !!!
Stayed 4 nights in Aug 2024