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Denzong Regency- Luxury Mountain Retreat Spa & Casino

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Denzong Regency- Luxury Mountain Retreat Spa & Casino

Exterior
Exterior
Heritage Super Deluxe Room | Living area
Reception
Heritage Deluxe Room | City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Cherry Banks, Opp. Raj Bhawan, Gangtok, Sikkim, 737101
  • MG Marg Market
    9 min walk
  • Ranka Monastery
    12 min walk
  • Banjhakri Falls
    14 min walk
  • Gangtok (PYG-Pakyong)
    32 min drive

Room options

View all photos for Heritage Deluxe Room

Heritage Deluxe Room

Heritage Deluxe Room

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 King Beds OR 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Super Deluxe Room

Heritage Super Deluxe Room

Heritage Super Deluxe Room

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Vivanta Sikkim Pakyong
Pool
Pet-friendly
Parking included
Free WiFi
5.0 out of 5, Exceptional, (1)
The price is AU$258
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Vivanta Sikkim Pakyong

About the area

Gangtok

A stay at Denzong Regency- Luxury Mountain Retreat Spa & Casino places you in the heart of Gangtok, within a 15-minute walk of MG Marg Market and Ranka Monastery. .This family-friendly hotel is 0.7 mi (1.1 km) from Banjhakri Falls and 1 mi (1.6 km) from Namgyal Institute of Tibetology.

What's nearby

  • MG Marg Market - 9 min walk - 0.8 km
  • Ranka Monastery - 12 min walk - 1.1 km
  • Royal Palace - 19 min walk - 1.6 km
  • Ganesh Tok - 7 min drive - 4.6 km
  • Tashi View Point - 7 min drive - 7.7 km

Getting around

  • Bagdogra (IXB) - 108 min drive

Restaurants

  • ‪Foodniks Hub - ‬4 min walk
  • ‪Tip Top Gujarat Restaurant and Bar - ‬3 min walk
  • ‪The Travel Cafe - ‬16 min walk
  • ‪Snowlion Restaurant - ‬3 min walk
  • ‪Ambrosia Restaurant - ‬2 min walk

About this property

Denzong Regency- Luxury Mountain Retreat Spa & Casino

Family-friendly hotel with 2 restaurants connected to a shopping center in Gangtok
Denzong Regency- Luxury Mountain Retreat Spa & Casino offers 57 accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Gangtok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages and body treatments. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Mayal, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Guests are offered a complimentary continental breakfast.
Mayal - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Gayko - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Room service is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Mayal
  • Gayko

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: INR 500 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: INR 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from October 01 to March 31
Pool access available from 10:00 AM to 4:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Denzong
Denzong Regency
WelcomHeritage Denzong Regency
WelcomHeritage Denzong Regency Gangtok
WelcomHeritage Denzong Regency Hotel
WelcomHeritage Denzong Regency Hotel Gangtok
WelcomHeritage Denzong Regency Gangtok, Sikkim
WelcomHeritage nzong Regency
WelcomHeritage Denzong Regency
Denzong Regency- Luxury Mountain Retreat Spa & Casino Hotel
Denzong Regency- Luxury Mountain Retreat Spa & Casino Gangtok

Denzong Regency- Luxury Mountain Retreat Spa & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time stay at Denzong Regency. We have enjoyed our stay on both the occasions. This is the kind of hotel you want to stay when away from home. Comfy bed, clean bathroom and spacious room. Most of all the view is breathtaking. Beautiful big panoramic windows facing the garden. The front desk staff who checked us in a very friendly and efficient. We will be back!!!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located close to the city centre and has picturesque views from it . Rooms were spacious . The WiFi connection was very slow and phone was out of order . The entrance access to hotel was narrow and construction was going on which we were not informed when booking. Also the website did not specify that a special permit called the ILP ( inner line permit) is needed by all foreigners before they check in on top of their visa . Please correct the information on your website please. Thanks
Stayed 2 nights in Oct 2019

10/10 Excellent

Abhijit

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience
Excellent Experience . Located slightly away from the crowded city . Very good ambience and breathtaking view of the valley below . Cordial and helpful staff ..
Stayed 1 night in Mar 2018

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big spacious room, Well decorated..Good food, Awesome location on mountains with clouds floating around.
Stayed 1 night in Feb 2018

8/10 Good

Gulab Mohan, New Delhi

Liked: Cleanliness, staff & service, room comfort
Good inside city and visit to market is nearby..
It is nice heritage hotel. Hot water supply in bathroom is limited or interrupted. It is not informed while checking n find difficulty while hot water supply stops. Location is good and good view surround. Staff is very friendly n cooperative.
Stayed 3 nights in Oct 2017

10/10 Excellent

Mr Subhash T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with good location and lovely views
Stayed 3 nights in Aug 2017

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and beautiful dining
This is a lovely property with good amenities and attentive staff. High quality and high standards.

8/10 Good

Lisa, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perched in a great spot
The hotel is kept clean and the staff is attentive and helped us quickly and efficiently when any need arose. The position of the hotel on the corner of a bend and side of hill is perfect for enjoying the view of the mountains if they are visible during your visit. The buffet breakfast was less than average and the capacity of the water heaters in the room did not allow for more than a five minute shower for one person before needing 40 minutes to heat up again.

8/10 Good

Naresh Malhotra, Bangalore

Liked: Cleanliness, staff & service, room comfort
Great location and very friendly staff
Enjoyed the experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Perfect weekend resort
Breakfast was strictly ok. Chef was kind enough to customise the food as per our taste There is no indoor games or spa or massage in d resort Front desk could not verify our booking done with hotels.com It was troublesome to get the matter resolved

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Perfect destination for weekend break
Our stay was pleasant. However we faced two problems Breakfast was not upto the mark. However the chef was kind enough to customise food as per our taste When we checked in and till our total duration reception asked us to pay room tariff. Since they had not received money from hotels.com Which was shocking

6/10 Okay

Bhavin, Mumbai, India

Liked: Cleanliness
Average hotel
The good - the staff is friendly, the food is acceptable, the location is almost in the centre of the city. The bad - the staff is not up to the mark in services, the rooms are dated and most importantly, the hotel is geared up to dealing mainly with large groups mainly from Gujarat, which puts individual travelers at a disadvantage with respect to room cleaning, buffet breakfast, etc. The staff tries hard, but is hampered by lack of training and comparison with benchmarks. Five years back, this hotel would have been considered very good, but today, it's just average.