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Hilton Garden Inn Gatlinburg

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Gatlinburg

Exterior
Indoor pool
Exterior
Double Queens, Junior Suite, Pullout, Balcony
Daily cooked-to-order breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
635 River Road, Gatlinburg, TN, 37738
  • Ober Gatlinburg Aerial Tramway
    ‪3 min walk‬
  • Sugarlands Distilling Company
    ‪5 min walk‬
  • Traffic Light #8
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Single King Bed, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Junior Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Single Queen, Junior Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Double Queens, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Queens

Desk, blackout curtains, iron/ironing board, free WiFi

Double Queens

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bed, Accessible Suite, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Accessible Suite, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Single King Bed, Fireplace

Single King Bed, Fireplace

Single King Bed, Fireplace

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Fireplace, Whirlpool, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Fireplace, Whirlpool, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Single King Bed, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Double Queens, Accessible Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Room

Comfort Suites Gatlinburg Downtown-Convention Center

Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (522)
The price is AU$390
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Comfort Suites Gatlinburg Downtown-Convention Center

About the area

Gatlinburg

With a stay at Hilton Garden Inn Gatlinburg, you'll be centrally located in Gatlinburg, just a 3-minute walk from Ober Gatlinburg Aerial Tramway and 8 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.6 mi (1 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Ripley's Believe It Or Not Museum.

What's nearby

  • Ripley's Believe It Or Not Museum - 6 min walk
  • SkyPark - 6 min walk
  • Gatlinburg Convention Center - 7 min walk
  • Ripley's Aquarium of the Smokies - 12 min walk
  • Anakeesta - 13 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with free parking, steps from Ober Gatlinburg Aerial Tramway
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10.00-12.00 for adults and USD 7.00-9.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Garden Grille

Things to do

  • Fitness centre
  • Golf
  • Indoor pool
  • A hot tub
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (1196 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1004 reviews" "
Rating 8 - Good. 265 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 29 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura, Lorton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the main shopping and restaurants. Very walkable, just watch out for bears :) Good breakfast options too
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. There was even a bear in the parking lot to take care of your trash. Just be bear aware and all is good. The bear gave a stare and moved on. I would stay here again if in Gatlinberg.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was clean and quiet. We pre purchased breakfast wishing to get early starts on hiking trails. Daily, the fellow checking us in for breakfast was rude and abrasive. This should have been the easiest part of the day, yet he made it difficult. The food was of poor quality as it was prepared poorly. The woman who attended our table was affable and helpful. If I were foolish enough to ever stay there again, I would never eat there.
Stayed 7 nights in Oct 2024

4/10 Poor

Justin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
They clearly purchased an old, existing hotel and just slapped the Hilton name on it. The room was extremely dated and the conditions in the bathroom were awful. Mold, chipped paint falling off ceiling, grime. The staff were all wonderful, the lobby and 'community' areas fine. But the rooms are nowhere near the Hilton standard and certainly not worth $250a night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mersiha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gatlinburg is a very busy town. I loved that this hotel was so well located. After a day of exploring Great Smoky Mountains NP, it was perfect to park the car in the hotel lot and walk to any dining or entertainment experience in Gatlinburg. The hotel was very clean and the staff provided excellent service. I would definitely recommend staying here.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As nice a place as we have ever stayed in Gatlinburg.
Stayed 3 nights in Oct 2024

8/10 Good

paul

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
This is the only place we stay at when visiting Gatlinburg, TN. The location is the best! Everything is within walking distance. The rooms are spacious and very clean. People at the front desk were polite and helpful. Definitely will be back!
Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
It is our go to place in Gatlinburg.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

debra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to dining and ober mountain
Stayed 3 nights in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay in the King room with fireplace jacuzzi and balcony. Had a couple bears approach us during our stay and using the smoking area. Was told by staff that this a common occurance. Stay alert for the bears!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

MATTHEW, HOLLY SPRINGS

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately check in staff was new or did not have enough experience to work the check in computer system so it took 20 minutes to check into just one of our two rooms. The second room was not ready for some time but eventually that check in was very smooth. Staff was very nice and apologetic but still not ideal check in after a 7 hour drive. Everything else has been just fine. Very nice accommodations.
Stayed 1 night in Oct 2024

8/10 Good

Kristy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and free parking
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and location to the Smoky Mountains and gatlinburg was great. Breakfast was ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024