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Hilton Garden Inn Gatlinburg

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Gatlinburg

Terrace/patio
Lobby
Exterior
Indoor pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
635 River Road, Gatlinburg, TN, 37738
  • Ober Gatlinburg Aerial Tramway
    3 min walk
  • Traffic Light #8
    6 min walk
  • Ripley's Believe It Or Not Museum
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Single King Bed, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Junior Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Single Queen, Junior Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Double Queens, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Queens

Desk, blackout curtains, iron/ironing board, free WiFi

Double Queens

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bed, Accessible Suite, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Accessible Suite, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Single King Bed, Fireplace

Single King Bed, Fireplace

Single King Bed, Fireplace

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Fireplace, Whirlpool, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Fireplace, Whirlpool, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Single King Bed, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Double Queens, Accessible Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Pool
Hot tub
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1526)
The price is AU$236
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the area

Gatlinburg

A stay at Hilton Garden Inn Gatlinburg places you in the heart of Gatlinburg, within a 10-minute walk of Great Smoky Mountains National Park and SkyPark. .This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.3 mi (0.6 km) from Gatlinburg Convention Center.

What's nearby

  • SkyPark - 6 min walk
  • Gatlinburg Space Needle - 6 min walk
  • Gatlinburg Convention Center - 7 min walk
  • Ripley's Aquarium of the Smokies - 12 min walk
  • Anakeesta - 13 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with free parking, a short walk to Great Smoky Mountains National Park
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10.00-12.00 for adults and USD 7.00-9.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Garden Grille

Things to do

  • Fitness centre
  • Golf
  • Indoor pool
  • A hot tub
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (1196 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 994 reviews" "
Rating 8 - Good. 265 out of 994 reviews" "
Rating 6 - Okay. 60 out of 994 reviews" "
Rating 4 - Poor. 31 out of 994 reviews" "
Rating 2 - Terrible. 12 out of 994 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Angie, Lebanon

Travelled with family, Travelled with partner
Liked: Cleanliness
The room was not the room we booked and paid for from Expedia! We had a view of a balcony instead of the actual balcony pictured! Then our tv was messed up and we had to call for service. Finally, our room was not serviced/cleaned and we had to go get towels from the front desk at 8pm! Overall bad experience!
Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Stayed 3 nights in Aug 2024

6/10 Okay

William

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Samantha

Liked: Amenities
Great location, room was clean spacious bed was comfortable, bathroom was clean and had all the normal amenities.
Stayed 5 nights in Sep 2024

10/10 Excellent

Christy, Madisonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay downtown Gatlinburg. Friendly staff and clean rooms!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was kind and helpful. The location was awesome; especially with the trolly pick up at the front door.we had a wonderful time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing the bath room sink handles were leaking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!!
All of the hotel staff were kind caring and friendly. Best overall hotel experience in many years!
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Clean hotel and relaxing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convention center trip
Great location for events at the convention center. On the quieter end of Parkway.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room exceptionally clean and well stocked with supplies.
Stayed 4 nights in Aug 2024

8/10 Good

Melvin

Liked: Staff & service, room comfort
Monsters 2024
Hotel is in great location. Cleaning was not up to par, dirty mens underwear left on floor and blood on bathroom floor and door (319), moved to (305) worse shape. Stayed in 319 and cleaned it ourselves, gave us breakfast for 2 days. Hotel is pet friendly so do expect some barking. Will stay elsewhere upon a return visit.
Stayed 4 nights in Aug 2024

8/10 Good

Charbel A., Winter Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best blackout blinds ever. Also quiet for the most part. We did hear some loud characters a couple of times. Some people have to try their first beer in Gatlinburg.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
awesome!!
Stayed 4 nights in Aug 2024

4/10 Poor

Peggi

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs updating! Disappointed!!
I was told this was one of the nicer hotels in Gatlinburg, but I was extremely disappointed after paying nearly $400 per night that this hotel is so rundown. I paid extra for a nice view and large room only to see the top of the hotel roof and zero Mountain View. Our room smelled like terrible cologne, and was dark and very outdated, The price did not even include a free breakfast!!! Will not be back!!
Stayed 1 night in Aug 2024

6/10 Okay

Letissa

Stayed 2 nights in Aug 2024

10/10 Excellent

PIYUSH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our stay
The first day we arrived at the hotel, we had a terrible recepcionista, rude, unfriendly and bad manners. This was on August, May 13th, about 5PM. That was unacceptable!!! She doesn’t deserve this job! Friendly people only please. The guy in the bar, name Byron, and David, wore wonderful!! Really nice and friendly, we went everyday and had a ball chatting and drinking. Great experience. The breakfast food was terrible! Charge more and bring better food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying here will definitely not be our last. Located behind the main strip so nice and quiet. Breakfast buffet and dinner both offered in the cafe in the lobby
Stayed 3 nights in Aug 2024