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Hotel Palazzo Grillo

4.0 star property

Photo gallery for Hotel Palazzo Grillo

Exterior detail
Deluxe Quadruple Room
Terrace/patio
Luxury Double Room (Sofa Bed)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
Piazza delle Vigne 4, Genoa, GE, 16123
  • Via Garibaldi
    ‪3 min walk‬
  • Cattedrale di San Lorenzo
    ‪3 min walk‬
  • Genoa City Hall
    ‪3 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪24 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View

Deluxe Suite, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Bristol Palace Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1003)
The price is AU$326
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Bristol Palace Hotel

About the area

Genoa

With a stay at Hotel Palazzo Grillo in Genoa (Genoa Historical Centre), you'll be a 4-minute walk from Old Port and 7 minutes by foot from Piazza de Ferrari. .This hotel is 0.5 mi (0.7 km) from Genoa Port Center and 1.1 mi (1.7 km) from Port of Genoa Cruise Ship Terminal.

What's nearby

  • Old Port - 4 min walk
  • Aquarium of Genoa - 6 min walk
  • Piazza de Ferrari - 7 min walk
  • Genoa Port Center - 9 min walk
  • Port of Genoa Cruise Ship Terminal - 3 min drive

Getting around

  • Genoa Piazza Principe Station - 16 min walk
  • Cristoforo Colombo Airport (GOA) - 24 min drive

Restaurants

  • ‪Tazze Pazze Caffetteria Gourmet - ‬2 min walk
  • ‪Scurreria Beer and Bagel - ‬2 min walk
  • ‪Klainguti - ‬1 min walk
  • ‪Ostaia De Banchi - ‬2 min walk
  • ‪Ombre Rosse - ‬1 min walk

About this property

Hotel Palazzo Grillo

Hotel with a 24-hour front desk, a short walk to Old Port
Hotel Palazzo Grillo offers 25 accommodations with complimentary newspapers and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 25 guestrooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include an arcade/game room, a communal living room, and a banquet hall.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Genoa? This hotel has 969 square feet (90 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 1969 ft (EUR 24 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (969 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 010025-ALB-0020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 320 reviews
Rating 8 - Good. 67 out of 320 reviews
Rating 6 - Okay. 14 out of 320 reviews
Rating 4 - Poor. 3 out of 320 reviews
Rating 2 - Terrible. 2 out of 320 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mikhail

Travelled with partner
Liked: Cleanliness
Nice old town area, good breakfast, professional service
Stayed 3 nights in Nov 2024

6/10 Okay

Judaline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had to carry our luggage’s to two different flight of stairs going to our room and was too difficult to maneuver our big luggages. Not accessible to vans or transpo, you have to walk to the hotel about 4 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

John Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff went out of their way to help us when we were unable to locate the restaurant we had booked.
Stayed 3 nights in Oct 2024

6/10 Okay

Hadar

Travelled with family
Liked: Staff & service
the room got stairs so the toilet is down and the bed is up. should we take the luggage up , or keep them down?! "the living room down was small ,even the TV 21 ".small step 10 cm after you enter , big falling risk. no view and a cafe / bar in the square noise from morning until late at night. we need to walk 500 m from the parking in a very bumpy road.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful. The location is walkable to the sites.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the property was charming and right in the heart of the historic district.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, very niche, it was good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin, Pittsburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of town
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful reception staff. Received 2 great dinner recommendations. Very accommodating and helpful. Easy to get around on foot. Beautiful old palazzo that has been updated. Comfortable accommodations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daysha

Liked: Amenities
Great location, walkable to many restaurants, vibrant squares and cafes. A little challenging to find since you can get taxis directly to the , but we managed. Staff was so helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Stayed 1 night in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. It would be nice if the directions stated that taxis can and should take you to Piazza Campetto. Our cab dropped us off several blocks away making it confusing and difficult to find the property. That was the fault of irresponsible taxi driver, but it would have helped to know we should have been dropped off at that Piazza.
Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Hotel
The Palazzo Grillo is a beautiful hotel with first class service and accommodations. Our train to Ventimiglia was canceled due to a strike, but the person at the front desk was able to recommend some options and later arranged for a taxi to take us there. We very much appreciated their help. Would highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property in heart of Genoa.
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

eugenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. It is very convenient because while it is in the downtown of Genoa it is away from the noise. The restaurant in front of the hotel is really good. The staff is helpful and very sweet. Over all I will not be returning to Genoa, yet I am glad I visited and experienced it. But Genoa is just not a place to go back, at least for me.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karla I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génova Stay
We loved this hotel!! Amazing facility And Great service !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Paraskevi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Clean rooms and lovely staff. There is a terrace at the top of the hotel which is open to guests. Had a glass of wine with friends prior to going to bed.
Stayed 1 night in May 2024

10/10 Excellent

roberto, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the late check out
Stayed 1 night in Jun 2024

8/10 Good

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and a pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

Ann

Stayed 1 night in May 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Exceptional hotel room fabulous great location close to everything would return
Stayed 2 nights in May 2024