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Tru by Hilton Grand Rapids Airport

2.5 star property

Photo gallery for Tru by Hilton Grand Rapids Airport

Reception
Indoor pool
Terrace/patio
Room, 2 Queen Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    ‪13 min walk‬
  • Orbit Room
    ‪2 min drive‬
  • Centerpointe Mall
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, (1267)
The price is AU$172
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

With a stay at Tru by Hilton Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall. .This hotel is 11.4 mi (18.4 km) from Van Andel Arena and 13.4 mi (21.5 km) from John Ball Zoo.

What's nearby

  • Patterson Ice Center - 13 min walk
  • Calvin College - 3 min drive
  • MSA Fieldhouse - 4 min drive
  • Woodland Mall - 4 min drive
  • Frederik Meijer Gardens and Sculpture Park - 9 min drive

Getting around

  • Grand Rapids Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Tru by Hilton Grand Rapids Airport

Grand Rapids hotel in Kentwood with free breakfast and a fitness center
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have showers and designer toiletries. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Grand Rapids Airport. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 654 reviews
Rating 8 - Good. 159 out of 654 reviews
Rating 6 - Okay. 64 out of 654 reviews
Rating 4 - Poor. 32 out of 654 reviews
Rating 2 - Terrible. 31 out of 654 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tracy, Kalkaska

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at. Easy to get to
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plain room but all you need.
Room was sparsely furnished with wrinkly bedspread. No rugs or carpet. Minimal wall decorations. Quiet with nice large TV. Very clean. Water bottle fillers. Nice breakfast and coffee. Towels ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pet friendly hotel near airport
It was the first time we traveled with our dogs and the room was very pet friendly. Breakfast was good and Tracy at the front desk was very helpful. I had a very restful sleep and never heard any jets or traffic.
Our dogs enjoyed their stay too!
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Charm

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service from airport and fast check-in. Great service.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Windy

Stayed 4 nights in Oct 2024

10/10 Excellent

Sonia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Breakfast was delicious and the pool table was a plus for my boys
Stayed 2 nights in Oct 2024

10/10 Excellent

Melvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice smaller hotel very clean and accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

vincent

Business traveller, Travelled with partner
Great check in… the clerk was great💥
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very nice. Clean. Great staff. Nice pool and gym. Extra days parking for a free very reasonable. Will stay again for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Rayshawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was a good, clean place to stay.
Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees are great but had noisy neighbors across the hall and the floor above our room
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Vasudevan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice large clean room. Everything looked new. Good service at front desk. Good breakfast buffet. Quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Business traveller
This property is always clean and orderly. The staff is great to work with.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy, Kalkaska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Pillows
Easy check in process and very polite. Only complaint would be the pillows… very soft and not comfortable. Amazing breakfast
Stayed 2 nights in Oct 2024