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I have stayed at Kempinski Hotels before but this was my first stay in Xiamen. It is one of the best hotel chains in which I stay around the world. If I could stay at Kempinski Hotels only, I would

The staff are very friendly and professional, helpful. The room service lady is amazing…

A

My stay at Langham Place was really memorable. I’ll start by saying the facilities and the room itself were incredibly clean and well maintained. I stayed in a room with two double beds, super comfortable with firm mattresses. I love the old-school feature of being able to close the curtains in the room with a button. I also love how big the bathroom was, with a massive shower and plenty of counter space. The cleaning staff even left new water bottles for us to drink everyday, which was super helpful for us not used to drinking water in China. Nevertheless, I did end up getting food poisoning. The reason my stay was memorable was because when I was sick and waylaid in bed, the staff proved to be extremely kind and generous. I don’t speak a lot of Mandarin, but they were patient with explaining things to me. They helped inform me of the closest pharmacy and when it would open so I could get medicine. I also stayed in my room so long that they postponed the cleaning service until 6 pm. They were thoughtful and called to ensure we would get the service still. The staff also helped us grab a taxi cab to get to a restaurant one night. Overall, I had a good experience with the hotel and really appreciated having a comfortable, roomy space to myself while I was sick. A big shout-out to the staff and everyone who helped me. It ensured that I got to enjoy most of my time in Xiamen.

Amazing

staff are helpful & friendly