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Great service and very friendly staff

Booked a room with pool access which was a little misleading as the pool which is outside the room is about knee deep. Other than this was lovely hotel very clean, breakfast was amazing so much choice and variety. Hotel has its own stunning private beach too. One of them hotels where you don’t need to leave

Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!

Remote but beautiful

Great

Our second visit here as we enjoyed so much last year. A great hotel with large swimming pool and other lagoon pools taking you down to private beach with good beach bar and lunch menu. Very well set out and beautifully landscaped. Walking Street is directly opposite the hotel providing several dining options from restaurants to street food. Also shopping stalls and even entertainment on Weekend evenings. Easy enough to get a taxi to Long Beach and other beach bars/restaurants. Very good buffet breakfast in the hotel. Spacious rooms with balconies Efficient and courteous staff Thanks for another stay