Our stay was nice, it was a spacious room and we even had a separate room with floor sleeping for the kids, with its own doors and everything. The lake view was stunning and we enjoyed a beautiful sunset and night lights. The hotel is situated in a great area, interiors of common areas are luxurious and they had a fun virtual playroom which we enjoyed. The restaurant Viento had delicious food although the buffet was closed; disappointing but understandable due to Covid-19. My complaint is with the pool. We paid an extra $100 for the family to go to the pool, however, the outside pool area was completely shut down and drained. There aren’t that many slides or play areas inside for the kids, so $100 seems steep. I’ve been to water parks that offered way more than that for the same price. Additionally, there’s no discount for being a hotel guest. So if you pay so much for the hotel room, and the pool is not exclusive to guests (anyone can come to the hotel and use it), AND the outside pool is closed, why are you charging so much? Next time, I would pay less and go to the Gyeongju water park.
Tldr: The hotel is expensive for what it provides.