While the hotel room was nice and clean and had strong A/C, there were issues. We arrived at 2am, paid for 5 days of parking, when in reality it was less than 4 days worth, and we were told to park “anywhere” in this particular lot. We parked in the same spot every single day and then upon check out, we were delayed as we had been boxed-in by unknown vehicles. The hotel said we were supposed to park on a particular side but there was no signage indicating that and that also contradicted the staff we dealt with on check-in. The manager was able to text the owners of the vehicles and our car was unboxed within a half hour. We were panicked because we needed to return our rental car and get to the airport. Next, this trip was to celebrate our honeymoon and the hotel was very quick to respond and help me make a plan for when we arrive with chilled white wine, artificial rose petals and a note in our room. I was planning this as a surprise for my husband. We arrived in the room and found a warm bottle of white wine on the bed, so warm, it was undrinkable. We also found two towel swans with 10 blue artificial petals around them, 1 small purple feather and a few plastic gem pieces. This was not romantic at all. In fact, my husband couldn’t even tell that this was outside of a normal set up. I had to tell him this was a surprise that I planned/paid for. I discussed it with the manager, as I was not happy and she was kind but did not offer any solution or refund. We won’t be back.