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Era Cruises

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Era Cruises

Outdoor pool
Front of property
Garden Sea Family Suite, Balcony
Interior detail
Era President Suite | Living room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
No 26, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh
  • Tuan Chau Beach
    9 min walk
  • Dolphin Club
    10 min walk
  • Tuan Chau Amphitheater
    10 min walk
  • Haiphong (HPH-Cat Bi)
    46 min drive

Room options

View all photos for Connecting Suite, Private Balcony

In-room safe, blackout curtains, soundproofing, bed sheets

Connecting Suite, Private Balcony

  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Era President Suite

Era President Suite | Living area

Era President Suite

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony

  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 45 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout curtains, soundproofing, bed sheets

Terrace Suite, Balcony

  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite, Terrace

Royal Suite, Terrace

Royal Suite, Terrace

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
Spa
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Parking included
5.0 out of 5, Exceptional, (24)
The price is AU$95
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. . 
View more Cruise ships in Ha LongOpens in a new window

What's nearby

  • Tuan Chau Beach - 9 min walk
  • Dolphin Club - 10 min walk
  • Ha Long Night Market - 10 min drive
  • Ha Long International Cruise Port - 16 min drive
  • Halong Bay Marina - 19 min drive

Getting around

  • Ga Ha Long Station - 15 min drive
  • Haiphong (HPH-Cat Bi) - 46 min drive

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min drive
  • ‪Diamond Restaurant - ‬10 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬11 min drive

About this property

Era Cruises

Luxury cruise ship with a full-service spa and free breakfast
Era Cruises offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the cruise ship include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.
Make yourself at home in one of the 18 air-conditioned guestrooms. Rooms have private balconies. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional features at this cruise ship include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 160 kilometers.
Satisfy your appetite for lunch or dinner at the cruise ship's restaurant, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6:00 AM to 7:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a shuttle from the airport to the hotel during limited hours and a cruise ship terminal shuttle.
A complimentary continental breakfast is served each morning between 6:00 AM and 7:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Pick-up airport shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Local area shuttle (surcharge) up to 160 kilometres
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM–7:00 AM
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Fishing
  • Full-service spa
  • Kayaking

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 940000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Era Cruises Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 86 reviews" "
Rating 8 - Good. 13 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

cindy

Travelled with family
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent cruise with attentive crew.
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Stayed 2 nights in Feb 2024

10/10 Excellent

Stuart

Stayed 1 night in Jan 2024

10/10 Excellent

Woon Chooi

Stayed 1 night in Dec 2023

6/10 Okay

Gaganjot

Liked: Staff & service
Disliked: Property conditions & facilities
Older cruise
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ZOHAR

Liked: Cleanliness, staff & service, room comfort
Great fun on the Era boat!
The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Stayed 2 nights in Sep 2023

6/10 Okay

Sydney

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Stayed 1 night in Sep 2023

6/10 Okay

Alias

It Was Just Okay, Not The Best.
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Stayed 2 nights in Aug 2023

6/10 Okay

Rosanna

Liked: Staff & service, property conditions & facilities
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Stayed 1 night in Aug 2023

8/10 Good

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Stayed 1 night in Aug 2023

2/10 Terrible

Fraser

Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Stayed 1 night in Jul 2023

8/10 Good

Waka

Travelled with family and small children
Liked: Staff & service
I found two cockroaches in my room. It was awful.
Stayed 1 night in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boat
Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Stayed 1 night in Jun 2023

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service
Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Stayed 1 night in May 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant cruise on Era
Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
Stayed 1 night in May 2023

6/10 Okay

Cordelia

Disliked: Property conditions & facilities
Just ok. Pictures are not accurate. Service is good
Stayed 1 night in May 2023

10/10 Excellent

Marianne

Stayed 1 night in Apr 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Lee and his staff went above and beyond my expectations and hospitality experience. I’m finding that in just about any facility here in Vietnam, the level of excellence is slightly degraded, but only slightly. We had an incredible, beautiful room, and despite the lack of time our experience was filled with excursions and Activities keeping us busy for the full 24 to 30 hours we were with them. I would highly recommend anybody who wants the most luxurious and immense room with a Jacuzzi bathtub to melt your trip fatigue away from, book two nights with Era cruises. I can’t recommend them anymore than I already have for the experience, and the scenery was unmatchable. Thank you again, Mr. Lee and his staff.are definitely an A1 in my book. Bravo, bravo, bravo Steven and Jinsuk. 🙌👏🙌👏🙌
Stayed 1 night in Feb 2023

10/10 Excellent

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Era Cruises is Good
Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly.
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs.
Stayed 1 night in Jan 2023