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Ajisai Onsen Ryokan

4.0 star property

Photo gallery for Ajisai Onsen Ryokan

Hot springs
Hot springs
Hot springs
Family Studio (Check in after 12pm)
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Hakone Museum of Art
    ‪8 min walk‬
  • Hakone Gora Park
    ‪8 min walk‬
  • Hakone Open Air Museum
    ‪3 min drive‬
  • Atsugi Air Base (NJA)
    ‪96 min drive‬

Room options

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm)

  • 42 sq m
  • Sleeps 12
  • 12 Twin Futons

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • 20 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm)

  • 32 sq m
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1282)
The price is AU$1,335
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hakone Kowakien TEN-YU

About the area

Hakone

With a stay at Ajisai Onsen Ryokan in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. .This ryokan is 6.8 mi (10.9 km) from Lake Ashi and 11.7 mi (18.8 km) from Gotemba Premium Outlets.

What's nearby

  • Hakone Gora Park - 8 min walk
  • Hakone Open Air Museum - 3 min drive
  • Ōwakudani - 3 min drive
  • Hakone Kowakien Yunessun - 4 min drive
  • Hakone Ropeway - 8 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪COFFEE CAMP - ‬9 min walk
  • ‪みょうじん - ‬4 min drive
  • ‪やまひこ鮨 - ‬3 min drive
  • ‪GORA BREWERY & GRILL - ‬12 min walk
  • ‪リビングルーム - ‬8 min walk

About this property

Ajisai Onsen Ryokan

Suburban Hakone ryokan in Gora with free parking
Ajisai Onsen Ryokan offers 6 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional features at this ryokan include complimentary wireless internet access and a vending machine.
Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM: JPY 1800 for adults and JPY 1500 for children

Things to do

  • Hot springs
  • Private picnics

Family friendly

  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Japanese garden

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM to midnight
  • Hot springs water temperature (Celsius) - 40
  • Indoor mineral hot springs (onsen)
  • Indoor private onsen (mineral springs) in communal space
  • Outdoor mineral hot springs (onsen)
  • Outdoor private onsen (mineral springs) in communal space
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Designated smoking areas
  • Genkan (entrance)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Fusuma (room partition)
  • Local maps
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 5000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1800 for adults and JPY 1500 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

This property does not have elevators
Hot springs access available from 4:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ajisai Onsen Ryokan Ryokan
Ajisai Onsen Ryokan Hakone
Ajisai Onsen Ryokan Ryokan Hakone

Ajisai Onsen Ryokan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 232 reviews
Rating 8 - Good. 46 out of 232 reviews
Rating 6 - Okay. 20 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

WIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ryokan experience. Private onsen is perfect. Meals are delicious. Definitely highlight of our japan trip.
Stayed 2 nights in Nov 2024

6/10 Okay

Ngoc Minh

Travelled with partner
Liked: Cleanliness
Overpriced ryokan. Food is so so. Hot bath inside and outside are nice but when we were there, there was a group of young men in the next room they were loud.
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This Ryokan is hard to find and dedicated parking was very unclear. You are then faced with very uneven stone steps which made getting suitcases into the property tricky and a bit hazardous. The Ryokan is quite dated and not that well maintained. Word of warning - there is no shower in your room. Showers have to be booked along with access to the Onsen. On a positive note, the outdoor Onsen is very nice and had nice temperature. The indoor ones however are not so good.
Stayed 2 nights in Oct 2024

8/10 Good

Robin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
This property was beautiful and the onsens were amazing. We loved that the baths were private so that our children could use them as well. We had dinner at the property and it was delicious and quite a treat. Anyone planning to stay should know that this property is not very walkable. It is not only further away than other properties, it is on a hillside. We utilized taxis a great deal. This property was also not clean. There was mold growing on the walls and bugs (mosquitos?) smashed into the walls.
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We stayed one night and enjoyed the onsen facilities very much. The room is traditional so this is a Japanese tatami mat room with futon cushions, not a western style bed. This might take some getting used to for western travelers. You reserve your onsen time upon arrival and you can go back for more time in the evening and morning. We didn’t know you could reserve a dinner service but only in advance so we just had the room service dishes available which were very good. This is a very quiet and traditional experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This traditional ryokan was beautiful and peaceful. They responded quickly. The food was amazing and the outdoor onsen was in a lovely lush setting.
Stayed 1 night in Oct 2024

10/10 Excellent

Yojani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Japanese experience is amazing,I love the place,people and food!
Stayed 1 night in Oct 2024

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, private Onsen facilities at this humble ryokan. Staff were very nice and helpful and it was very clean. Our traditional room was hard on the back for us since we are not used to sleeping on the floor, lol. Also could have used bigger/more towels. Great location - close to the center of Gora, easy to catch the “Hakone loop” of cable car, ropeway and boat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Onsen and the choices of both indoor and outdoor. They also provided a vegetarian option for one of our guests which was important to us. Would love to stay again!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most relaxing and healing stay at Ajisai. It is in a beautiful quiet setting and the hot springs are fantastic. The staff was incredibly helpful and even helped me retrieve a lost item. The dinner was very memorable and totally worth it - traditional Japanese food that was quite delicious. I will visit here again someday!
Stayed 1 night in Sep 2024

10/10 Excellent

Kazuto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen reservation was great as my wife is uncomfortable having a bath with other people. Rooms were clean and spacious. Very peaceful place. Just a bit inconvenient in terms of transportation and convenience store nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Onsen Ryokan
This was an amazing experience. The staff were extremely friendly and helpful. We opted for the stay with the traditional dinner and breakfast and the food was outstanding. We used one of the private onsens in the evening and morning and the experience was great. Please be aware that these are traditional onsens; outside in secluded areas and no bathing suits are allowed.
Stayed 1 night in Aug 2024

4/10 Poor

Shuli

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Amazing place! The staff was so kind and accommodating. They upgraded our room free of charge. The onsens were peaceful and clean. We got the dinner and breakfast and everything was delicious. We had the Japanese breakfast one day and the western breakfast the second. I would recommend getting meals included as the location is a little remote. We had rain a lot of the time we were there so we were glad we didn’t have to go out. 3 of the 4 taxis we used got lost so you might want to follow along with your phone. Be aware they are very strict about the 4pm checkin but we can leave your luggage in the lobby if you arrive early. I would gladly come back here!!
Breakfas Japanese style
Dinner our first night
Dining room
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Ajisai Onsen Ryokan. We wanted to experience a Ryokan on our trip and this one was perfect. The onsens were beautiful and relaxing and the staff very polite and accommodating. They really do try to do a little extra and we appreciated that. I highly recommend a stay here. You will not be disappointed.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen and service
I have visited this ryokan before in a past trip and had a wonderful stay with family, so I had a chance to come back again with friends. As usual, the staff was very professional and accommodating. The onsen was still the highlight and great as I remembered, and the on-site provided dinner and breakfast was incredibly delicious. Strong recommendation when coming to Hakone.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a jewel. Quiet and remote. Food is great. Onsens well kept and literally in the middle of the mountain
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The hotel is small but makes the whole experience more intimate. Nice, super clean, the room was big and comfortable. The staff was great, and the onsen was super nice. And the best part was the dinner. Extraordinary!
Stayed 1 night in Jul 2024

10/10 Excellent

Takuto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and hot springs. Very enjoyable stay.
Stayed 1 night in Jul 2024