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Hotel Kasansui

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kasansui

Public bath
In-room safe, free WiFi, bed sheets
Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)
Exterior
Hot springs

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1320-72, Hakone, Hakone, Kanagawa, 250-0408
  • Hakone Museum of Art
    10 min walk
  • 箱根登山鉄道株式会社早雲山駅
    2 min walk
  • Hakone Gora Station
    18 min walk
  • Atsugi Air Base (NJA)
    79 min drive

Room options

View all photos for Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Front of property

Emblem Flow Hakone - Hostel

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (368)
The price is AU$451
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Emblem Flow Hakone - Hostel

About the area

Hakone

With a stay at Hotel Kasansui in Hakone (Gora), you'll be within a 5-minute drive of Ōwakudani and Hakone Kowakien Yunessun. .This spa hotel is 6.1 mi (9.9 km) from Lake Ashi and 11.4 mi (18.4 km) from Gotemba Premium Outlets.

What's nearby

  • Hakone Gora Park - 11 min walk
  • Ōwakudani - 15 min walk
  • Hakone Kowakien Yunessun - 19 min walk
  • Hakone Open Air Museum - 4 min drive
  • Pola Museum of Art - 4 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 18 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪COFFEE CAMP - ‬18 min walk
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬6 min walk
  • ‪NINJA CAFE FUMA - ‬20 min walk

About this property

Hotel Kasansui

Hotel with a full-service spa, near Hakone Kowakien Yunessun
Hotel Kasansui offers 10 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
At Hotel Kasansui, enjoy a satisfying meal at the restaurant.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a vending machine. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Hotel Kasansui has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Free return train station shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • 1 restaurant

Things to do

  • Full-service spa

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Spa open selected days
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • 6 steps to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Kaiseki meal

More

  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone

Hotel Kasansui Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 79 reviews" "
Rating 8 - Good. 28 out of 79 reviews" "
Rating 6 - Okay. 11 out of 79 reviews" "
Rating 4 - Poor. 5 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay
Stayed 1 night in May 2024

10/10 Excellent

petros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Stayed 1 night in Jul 2023

8/10 Good

jonah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Stayed 1 night in Mar 2023

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is really nice! Although the facility is a bit old, they try to keep it clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaiseki Breakfast and Dinner
Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Stayed 2 nights in Oct 2020

10/10 Excellent

Chatree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Stayed 5 nights in Dec 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kasansui stay
The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet cosy hotel in Gora
This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Stayed 1 night in Sep 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They did everything to ensure we had a pleasant stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Stayed 1 night in Mar 2019

6/10 Okay

Damien

Travelled with partner
Liked: Staff & service
Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Stayed 1 night in Aug 2024

10/10 Excellent

saika

Stayed 1 night in Aug 2024

8/10 Good

ケンイチ

Travelled with family
静かでとても良かったです。
Stayed 1 night in Aug 2024

10/10 Excellent

けんいち

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not rekommended
Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Stayed 2 nights in Jul 2024

4/10 Poor

Wailok

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
1. Staff are all very nice and polite 2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle 3. Onsen is real but no good view
Stayed 1 night in Jul 2024

10/10 Excellent

mariko

Travelled with group
お風呂／お食事／わき水／スタッフの皆さま、みーんな良かったです🌸
Stayed 1 night in Jul 2024

8/10 Good

Sari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ystävällinen henkilökunta
Huoneissa näkyi ajan patina, mutta henkilökunnan ystävällisyys korjasi pienet ulkoiset puutteet.
Stayed 2 nights in Jun 2024

6/10 Okay

mifumi

Travelled with family
Disliked: Amenities
私としては、周辺のことは、気にしませんでしたが、同行者が周辺にコンビニもお土産屋さんもないのかとガッカリしていました。
Stayed 1 night in Jun 2024

4/10 Poor

リイチロウ

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
上強羅から歩いて来たが入り口がわかりづらい。食事は普通に良かったけど、お品書きが無かった。スタッフに聞いてもよくわからない。アレルゲンの表示もしていない。今どきこんな宿が有るとは思わなかった。
Stayed 1 night in May 2024

8/10 Good

Michelangelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben tenuta, l onsen è collegata direttamente con la sorgente vulcanica. La cena è stata davvero varia e buona, lo staff molto disponibile. L abbiamo raggiunta facilmente perché è vicina alla fermata della ropeway.
Stayed 1 night in Apr 2024