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ibis Hamburg City

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Hamburg City

Terrace/patio
Exterior
Regional cuisine
Front of property
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Amsinckstr. 3, Hamburg, HH, 20097
  • Moenckebergstrasse
    8 min walk
  • The Garden's Table
    2 min walk
  • Steinstrasse U-Bahn
    3 min walk
  • Hamburg (HAM)
    30 min drive

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Single Beds

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Prize by Radisson, Hamburg City

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (708)
The price is AU$120
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Prize by Radisson, Hamburg City

About the area

Hamburg

With a stay at ibis Hamburg City in Hamburg (Hamburg-Mitte), you'll be within a 5-minute drive of Moenckebergstrasse and Hamburg City Hall. .This eco-certified hotel is 1 mi (1.6 km) from Mehr!-Theater am Großmarkt and 1.3 mi (2.1 km) from Elbe Philharmonic Hall.

What's nearby

  • Moenckebergstrasse - 8 min walk
  • Mehr!-Theater am Großmarkt - 16 min walk
  • Hamburg City Hall - 17 min walk
  • Elbe Philharmonic Hall - 3 min drive
  • St. Michaelis Church - 3 min drive

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Restaurant Teheran - ‬9 min walk
  • ‪Café Irma - ‬7 min walk
  • ‪Oberhafenkantine - ‬9 min walk
  • ‪The Garden's Table - ‬2 min walk
  • ‪Berliner Bahnhof - ‬5 min walk

About this property

ibis Hamburg City

Eco-certified Hamburg hotel in Hamburg-Mitte with a 24-hour front desk
Ibis Hamburg City offers 252 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and blackout drapes/curtains.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 19.00 for adults and EUR 9.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Shopping centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 18 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

ibis Hamburg City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 955 reviews" "
Rating 8 - Good. 516 out of 955 reviews" "
Rating 6 - Okay. 115 out of 955 reviews" "
Rating 4 - Poor. 14 out of 955 reviews" "
Rating 2 - Terrible. 10 out of 955 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Travelled with family
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Stayed 3 nights in Jul 2024

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
It would be excellent if the hotel had an chatle between airport and station.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024

8/10 Good

Katherine

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Neil

Liked: Staff & service, room comfort
For 3 star was very basic with mice thrown in free
Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud! Air con turned low didnt work either. Only one pillow for each person and no extras in the room so had to ask. No tea / coffee facilities in the room like basic UK hotels always provide. Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested. Wont let me upload photos on here.
Stayed 3 nights in Jan 2024

6/10 Okay

Alhassan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Alan

Stayed 3 nights in Aug 2023

4/10 Poor

Jason

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Was expecting best quality for the price . No coffee or refri on the room. No good info about tourism on the living room. No recognizing hotels.com gold status etc
Stayed 3 nights in Jul 2023

4/10 Poor

Siavash

Disliked: Staff & service, property conditions & facilities, room comfort
Too cheap to be good
- The room did not have a proper bed, it was a hard thin layer that looked more like a blanket. - The staff does not speak English well and have a very bad attitude towards the foreigners, specially from the US - It is overcrowded and small as a lot of people travel on budget. - The location is a bit odd as you have to pass under a bridge or take your luggages up and down the stairs for shortcut - There were a lot of construction and new development around that wasn't open and made this place look like a ghetto
Stayed 2 nights in Jul 2023

8/10 Good

Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, modern and clean. It was too bad that you couldn’t get anything at the cafe after breakfast was finished.
Stayed 3 nights in Jun 2023

8/10 Good

Myriam

Stayed 1 night in May 2023

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst pillow ever experienced in a hotel in 30 years.
Stayed 2 nights in Mar 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Noha

Travelled with group
Disliked: Room comfort
Overall is ok yet air conditioning was too loud that I didn’t manage sleeping all night
Stayed 2 nights in Aug 2022

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was difficult to find from the train station at first, but I learned my way. The location is good. The mattress was the worst of any of my 5 hotels in Germany. It was quite thin, more like a futon over a base. My back ached each morning. I did not like this.
Stayed 2 nights in May 2022

8/10 Good

Henry

Liked: Cleanliness
Stayed 4 nights in Mar 2022

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll definitely stay here again.
This is a great hotel. It is in a great location in center city near the train station. Everyone was very polite and helpful.
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
WiFi didn't work, unless in the bathroom. Breakfast basic, decent. Good hotel for a short stay.
Stayed 4 nights in Nov 2021