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Hangzhou Haiwaihai Crown Hotel

4.5 star property

Photo gallery for Hangzhou Haiwaihai Crown Hotel

Lobby
Front of property
Exterior
Minibar, in-room safe, desk, blackout curtains
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
No.333 Shangtang Road, Gongshu District, Hangzhou
  • Wulin Square
    ‪4 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪4 min drive‬
  • West Lake
    ‪6 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Suite

Design Suite

Design Suite

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hangzhou

With a stay at Hangzhou Haiwaihai Crown Hotel in Hangzhou (Downtown Hangzhou), you'll be within a 10-minute drive of West Lake and Westlake Culture Plaza. .This luxury hotel is 1.7 mi (2.7 km) from Zhejiang Museum of Natural History and 1.9 mi (3 km) from Hangzhou Peace International Convention and Exhibition Center.

What's nearby

  • Westlake Culture Plaza - 3 min drive - 3.0 km
  • Wulin Square - 4 min drive - 3.6 km
  • Hangzhou Tower Shopping Mall - 4 min drive - 3.5 km
  • Hangzhou China Silk Town - 5 min drive - 4.5 km
  • West Lake - 6 min drive - 5.9 km

Getting around

  • Chaowang Road Station - 8 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪吴营烧鸭面馆 - ‬4 min walk
  • ‪山城水煮鱼人家 - ‬3 min walk
  • ‪名人名家 - ‬1 min walk
  • ‪德寿宫韩国料理 - ‬4 min walk
  • ‪乐库潮流量贩ktv - ‬4 min walk

About this property

Hangzhou Haiwaihai Crown Hotel

Luxury hotel with 2 restaurants and a fitness center
Hangzhou Haiwaihai Crown Hotel offers 335 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Hangzhou hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 335 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite at 馥咖啡, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
馥咖啡 - This restaurant serves breakfast and dinner.
海歆厅 - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 100 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 海歆厅
  • 馥咖啡

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou

Hangzhou Haiwaihai Crown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad Ali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great rooms, super clean, nice view, helpful staff, great price
Stayed 1 night in Jan 2025

10/10 Excellent

Leonard G.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and extremely nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

jianxun

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 2 nights in Aug 2024

10/10 Excellent

CHENG-JUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024