ibis Melbourne Central

3.5 star property

Photo gallery for ibis Melbourne Central

Exterior
Superior Room, 1 Queen Bed with Sofa bed
Restaurant
Exterior
Superior Queen Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
399 Little Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪3 min walk‬
  • Queen Victoria Market
    ‪7 min walk‬
  • Collins Street
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

Room, 1 Double Bed (Compact)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed (Compact)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Melbourne

Ibis Melbourne Central is in the heart of Melbourne, within a 5-minute walk of Melbourne Central and Emporium Melbourne. .This hotel is 0.4 mi (0.7 km) from Queen Victoria Market and 0.6 mi (0.9 km) from Bourke Street Mall.

What's nearby

  • Melbourne Central - 3 min walk
  • Queen Victoria Market - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Marvel Stadium - 19 min walk
  • Crown Casino - 3 min drive

Getting around

  • Melbourne Central Station - 5 min walk
  • Southern Cross Station - 13 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Pepper Lunch - ‬2 min walk
  • ‪Pho Thin - ‬2 min walk
  • ‪Shortstop Coffee & Donuts - ‬2 min walk
  • ‪Xing Fu Tang - ‬2 min walk
  • ‪Mamak - ‬3 min walk

About this property

ibis Melbourne Central

Hotel with a 24-hour front desk, a quick walk to Melbourne Central
Ibis Melbourne Central offers 260 accommodations with safes and hair dryers. Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 260 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Ibis Melbourne Central has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 80 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 38 for adults and AUD 38 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 38 for children
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

ibis Melbourne Central Hotel
ibis Melbourne Central Hotel
ibis Melbourne Central Melbourne
ibis Melbourne Central Hotel Melbourne

ibis Melbourne Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1003 reviews
Rating 8 - Good. 333 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable, close to shopping and Melbourne Central.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for Melbourne Central and trams. Good cafes and restaurants nearby. Staff helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

HEI MAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, walkable distance to shopping malls and State Library. Many other nice restaurants and cafes around. Clean room, nice gym, friendly staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ajit

Travelled with partner
Liked: Cleanliness
With check-in being via a computer - self service - no people... its a bit hard to provide a rating for staff and service. We had to guess that we were on Level 9... We felt if we had a problem we wouldnt know who to talk to. The only person we met was at concierge who told us to go to level 2...
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in is self service and reception is not staffed. Room interior is modern, adequate size and clean as can be expected from Ibis. Shopping, supermarkets and public transport all within easy walkable distance.
Stayed 4 nights in Nov 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
rooms were small but clean .Staff very friendly and helpful breakfast was excellent and bringing omelet to your table was nice touch .Also coffee out of machine was first class .The only thing i thought was quite expensive was $70 To park and $50 for breakfast on top of the $170 i had already paid for room made a one night in the city very expensive when they are asking people to come into the city as people arent coming in to town to eat and see shows etc
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Stayed 1 night in Nov 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
A tight room with an alley access.
The room was not the one shown in the picture. The room was 10 feet by 20 feet with one bed and no place to seat down. The shower was extremely small with a large " rain " shower " head. Every time you turned on the shower you got a blast of cold water. I was so tired from the 24 hour from the US to Australia that I did not complain. The staff was helpful. The hotel shared space with the Nova hotel ? We had floors 4-10 and Nova Had the Fifth floor up to floor 40 ? I did not like the hotel entrance being in the Alley. Hotel . com should do better.
Stayed 10 nights in Nov 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
It's about the location
Location is great, conveniently located in the city center. Good breakfast options at the hotel restaurant from 6.30 to a.m. Room was a bit small but it was fine for a couple of days.
Stayed 4 nights in Nov 2024

8/10 Good

ALLISON, Toronto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is good, the room is alright and it's near a busy street with restaurants and shops. Just take a note that they provide toothbrush, toothpaste and razor at a cost.
Stayed 2 nights in Nov 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Leon David

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business but very small room
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It was my first time visiting Melbourne and it didn’t disappoint. The location of the hotel was great, very central and within walking distance of lots of great bars, eateries, shops and public transport. From the minute I arrived I was greeted by concierge who helped me take my bags up to reception, the check in process was straight forward and quick which was needed after a long day of travelling. All staff I encountered were helpful, polite and great to interact with. My room was really clean and had all what I needed, if I was to give one small thing as an improvement would be just to give a little more storage space for clothes and suitcases. My room was cleaned everyday and the bed made which was lovely to come back to after a busy day at work. The breakfast was delicious, great choice across the board. All in all I would recommend staying here if you’re visiting Melbourne. I will definitely return if I’m ever back in Melbourne!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable room, close walking distance to everything. Really enjoyed my stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 8 nights and had a wonderful experience. All the staff I encountered well lovely and the room was so clean. Surrounding area has tonnes of amazing food options too, walkable to every good spot in the city.
Stayed 8 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good’
Very good and easy check in and check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location Very reasonable rates
Stayed 3 nights in Nov 2024

8/10 Good

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience! Sometimes the room doors (for adjacent rooms) may slam that shake the entire room you're in.
Stayed 5 nights in Nov 2024

6/10 Okay

Martin

Stayed 3 nights in Oct 2024

8/10 Good

Kevin, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my two week stay at this hotel. The check in/out is super easy by self serve terminals. Entry is secure with card entry to front door, elevators, and room. It is only a 2 minutes walk to Melbourne Central station, where one can take the Mero train anywhere using the system. In the heart of the CBD (Central Business District) where there are many choices to eat. Some restaurants even open late. Shopping is also everywhere. Greatly recommend the cafe on the ground floor, as it will serve breakfast until 2:00 PM. This is a really good place to be, if you like to be in the middle of everything you would every need. My research is correct, i highly recommend.
Stayed 14 nights in Oct 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024