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Holiday Inn Hangzhou CBD by IHG

4.0 star property

Photo gallery for Holiday Inn Hangzhou CBD by IHG

Property amenity
Minibar, in-room safe, desk, iron/ironing board
Exterior
Indoor pool
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
No 20 Qianchao Road, Hangzhou, Zhejiang, 310000
  • MIXC Mall
    ‪14 min walk‬
  • West Lake
    ‪6 min drive‬
  • Hangzhou China Silk Town
    ‪7 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen (Living Dining Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Kitchen (Living Dining Area)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, iron/ironing board

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Room amenity

Suite, 2 Bedrooms

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living Dining)

Room amenity

Suite, 1 Bedroom, Kitchen (Living Dining)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Living Dining Meeting)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living Dining Meeting)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • 52 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Hangzhou Qianjiang

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (190)
The price is AU$160
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Courtyard by Marriott Hangzhou Qianjiang

About the area

Hangzhou

With a stay at Holiday Inn Hangzhou CBD by IHG in Hangzhou (Qianjiang New Town), you'll be within a 10-minute drive of West Lake and MIXC Mall. .This hotel is 0.9 mi (1.4 km) from Hangzhou Grand Theatre and 1 mi (1.6 km) from Raffles City Hangzhou.

What's nearby

  • MIXC Mall - 14 min walk - 1.2 km
  • Hangzhou Grand Theatre - 17 min walk - 1.4 km
  • West Lake - 6 min drive - 6.7 km
  • Wulin Square - 7 min drive - 6.8 km
  • Hangzhou China Silk Town - 7 min drive - 6.2 km

Getting around

  • East Railway Station (East Square) Station - 6 min drive
  • Jianghehui Station - 13 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪味千拉面 - ‬12 min walk
  • ‪中式快餐店 - ‬9 min walk
  • ‪唐宫海鲜舫 - ‬9 min walk
  • ‪杭州r会所 - ‬10 min walk
  • ‪天汇大酒店 - ‬8 min walk

About this property

Holiday Inn Hangzhou CBD by IHG

Riverfront hotel with a health club and a sauna
Holiday Inn Hangzhou CBD by IHG offers 209 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 209 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and babysitting.
Stop by the hotel's restaurant, The Lounge, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Hangzhou? This hotel has 310 square feet (29 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
The Lounge - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (CNY 40); free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lounge

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 310 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for wireless internet in public areas: CNY 40 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Cbd
Hangzhou Holiday Inn Cbd
Holiday Inn Cbd
Holiday Inn Cbd Hangzhou
Holiday Inn Cbd Hotel
Holiday Inn Cbd Hotel Hangzhou
Holiday Inn Hangzhou Cbd
Holiday Inn Hangzhou CBD Hotel

Holiday Inn Hangzhou CBD by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 95 reviews
Rating 8 - Good. 46 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

DAVID

Liked: Staff & service
Ok
Stayed 3 nights in Sep 2024

8/10 Good

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Xiaojie, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in this hotel for 10 nights. pleasant staff and clean. will come back again!
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit for few days
Hotel room are clean and comfortable, the morning breakfast buffet is great, the location is close to big upscale shopping center, also you can find lost of local and westerners food.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Steven, Leeds England

Liked: Cleanliness, staff & service
Hotel OK. Room has a washing machine and kitchen faculties which I did not require. Because there was so much furniture and equipment in the room, it felt a bit cramped.
Stayed 1 night in Nov 2018

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was okay, when I checked out the clerk failed to refund my security deposit and still its not being refunded. I looked into the Holiday Inn web site for contact information regarding this issue but could not succeed so far.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

No aircon when outside temperature was 26 - 27 C
My second stay, room a bit on the smaller than what we had last year. No aircon when outside temperature was 26-27 C, had to request for an electric fan to make it through the nights. Convenient location, shower water pressure is good.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel
This hotel is catered more for young family. The hotel lobby even have a play zone for kids. My room probably was for family, as there were child proof devices and cartoon drawings all over the room. Staff speak ok English. The hotel is about 20 to 30 minutes to Hangzhou Railway Station depending on traffic. It is an Ok hotel.
Stayed 1 night in Oct 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
good business hotel
good hotel for a short trip to hangzhou
Stayed 1 night in Dec 2017

10/10 Excellent

sverma, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Great Price
I stayed here for 8 nights. The hotel staff were incredibly helpful and spoke english. The room was a nice size, not huge but also not small. Then hotel and room were updated, comfortable and clean. The third floor gym was small but had the equipment I needed. The pool looked nice but I didn't use it (forgot my bathing suit).
Stayed 8 nights in Aug 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard corporate experience
Stock standard Holiday Inn experience. Neither good nor bad. Just a brief one night stay, so no need to at Marriott / Intercontinental around the corner at twice the price.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
free wifi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Good location for our vendor visit. Free wifi useful for business travel.

10/10 Excellent

Xinyuan, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Business trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
glad to have room upgraded
satisfied

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
you get what you expect from holiday inn close to a big shopping mall and not too far from airport

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Miriam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hangzhou
Fab stay as usual

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service but room a bit dated
Service is good but the room is a bit dated and insufficient lighting at the entrance. Not in the city center but good for travel to airport as no need to get stuck in traffic in the city.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Hike, Dongguan, China

Disliked: Cleanliness, staff & service, property conditions & facilities
not for a non smoker
I have stayed here several times in the past and always a great value for the rate, especially the suites. With the mall a 5 minute walk down the road its very convenient. Only problem is, all the rooms now stink of cigarette smoke. I clearly booked a non smoking room, reconfirmed at check in that I wanted a true non smoking room, that does not smell like smoke. They upgraded my room to a "non smoking" room, but told me that while foreigners follow the non smoking laws, chinese guests do not. We got into our room and the non smoking room had multiple ashtrays, no wonder why people smoke in non smoking rooms.