8/10 Good
Mark C.
8 Jan 2023
Liked: Cleanliness
New Year Hindmarsh Island
The property suited us well and it was as advertised on the Stayz website. It was light with good views and ample spaces. The booking through Stayz was easy but then close to the time of arrival we found ourselves having to deal with two further parties, Escapia and Unwind Holidays. We were asked to provide photo ID which I do not want to do in future (please delete the file), and were given incorrect information about having to meet someone there (there was nobody) and with wrong key safe details. We were saved by the local managers who were very responsive and helpful (Libby and Mark). When we got in there was no linen at all and the beds were not made up (again saved by the managers. This is unacceptably sloppy (too many managers/administrators)? But we enjoyed our stay.
Mark C.
Stayed 5 nights in Dec 2022