My stay at this hotel was enjoyable overall, but it fell short of being excellent. The property is well-maintained, and the staff were generally accommodating and attentive. However, a few issues stood out that impacted the overall experience.
First, while the front desk and housekeeping teams were friendly and eager to assist, the lunch staff lacked the same warmth. Their service felt indifferent, which was disappointing compared to the otherwise welcoming atmosphere.
Additionally, there was a small issue in my room upon arrival, but to their credit, the staff resolved it promptly and efficiently. While I appreciated their quick action, it was still an inconvenience that shouldn’t have occurred in the first place.
Overall, the hotel shows promise but needs to refine its consistency and attention to detail to deliver an exceptional guest experience. With improvements in these areas, it could truly stand out.