Ours was a junior deluxe room, small (smaller than my first impression because I bumped onto the bed corner practically every day of my stay) but clean, has a window but looking out to the back of other buildings. the area we are at seems a up-class region, things are rather expensive. There’s no tour desk at the lobby but the front desk staff gave us some useful tour package brochures that gave us an indicator of the prices. Front desk staff is polite but does not initiate assistance nor go an extra mile. We were caught in a heavy downpour one night, completely drenched! The next evening, we borrowed an umbrella from the front desk and the concierge boy loan us one right away. The following morning, the sky again looked gloomy, so we approached the front desk again (there was a change of shift). But this time, they refused to lend us, saying we would be using it for too many hours. We had wanted to buy one, but the places we visited don't seem to have any umbrella sellers. Anyway, the hotel is situated in the midst of many tourist spots such as, the Opera House, Saigon river, Vincom Centre, Parkson, etc. Breakfast at hotel is very simple with limited choices, taste is average but not disappointing.