10/10 Excellent
Man In Helena
Travelled with family
27 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying. It was another pleasant and comfortable stay. We booked two rooms for me, hubby, mom and sister, to celebrate for my mom’s 88th birthday and my own birthday. The hotel staff was very kind and considerate in the earlier check-in process, efficiently kept our luggages, and helped my mother in wheelchair. They also have prepared cake and greeting card. When we left, they taught our driver how to park in the front and helped us to get on our car with luggages…etc.
The food in the tea time and breakfast are tasty and good quality with nice presentation. For the first time, I tried their laundry. Cozy and convenient with powerful washer and dryer. Clothes are well cleaned with convenience. Gym room has lots of high-end machines. Though this hotel doesn’t have pool and sauna, its overall friendly service and high standard amenities used in the everywhere for guests are definitely outstanding and gives you a well-accommodating feeling. I would suggest that you can add onto sauna and steam or even jacuzzi for vip or club access guests, next to the gym if possible. That would make the whole place even more perfect and prestigious for the guests.
Man In Helena
Stayed 1 night in Sep 2024