Queen Kapiolani Hotel

4.0 star property

Photo gallery for Queen Kapiolani Hotel

Exterior
View from property
Bar (on property)
Hypo-allergenic bedding, in-room safe, blackout curtains
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
150 Kapahulu Ave, Honolulu, HI, 96815
  • Honolulu Zoo
    ‪2 min walk‬
  • Queen Kapiʻolani Regional Park
    ‪3 min walk‬
  • Sans Souci Beach
    ‪4 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Room options

Penthouse, Balcony, City View

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Penthouse, Balcony, Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Studio, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Premier Room, 1 King Bed, Balcony, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio, City View

  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 2 Queen Beds, Balcony, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, View (Diamond Head View)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, View (Diamond Head View)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony (Diamond Head View)

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Honolulu

With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 9 minutes by foot from Waikiki Beach. .This hotel is 0.7 mi (1.1 km) from International Market Place and 0.7 mi (1.1 km) from Kaimana Beach.

What's nearby

  • Honolulu Zoo - 2 min walk
  • Waikiki Beach - 9 min walk
  • International Market Place - 13 min walk
  • Royal Hawaiian Center - 17 min walk
  • Waikiki Beach Walk - 18 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive

Restaurants

  • ‪Lulu's Surf Club - ‬2 min walk
  • ‪Tikis Grill & Bar - ‬2 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cheeseburger in Paradise - ‬6 min walk
  • ‪Eggs 'n Things - ‬8 min walk

About this property

Queen Kapiolani Hotel

Hotel with a fitness center, steps from Honolulu Zoo
Queen Kapiolani Hotel offers 315 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 315 guestrooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features concierge services, gift shops/newsstands, and a ballroom.
Stop by the hotel's restaurant, DECK. Bar & Grille, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DECK. Bar & Grille - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 53.08 per night)

Parking and public transport

  • Valet parking on site (USD 50.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • DECK. Bar & Grille

Things to do

  • Art gallery
  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels

Food and drink

  • Fridge

More

  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee: USD 58.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 53.08 per night (rates may vary)
  • Valet parking fee: USD 50.00 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-956-5824-01
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.
Property Registration Number GET:156-767-1808-01 TAT:156-767-1808-01 TMK:260270180000

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Queen Kapiolani Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sungwoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s an old building so come with adjusted expectations
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Stayed 4 nights in Oct 2024

4/10 Poor

Dana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and plan on booking again soon.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable-for-Waikiki, clean, well-run hotel at the less tourist-mobbed, generally quieter, end of Waikiki. Splurge on a Diamond Head view room on a higher floor for sweeping views of the crater and park. Deck restaurant serves good food at Waikiki prices. The free yoga classes and lei making workshops enhance the vacation experience.
Stayed 4 nights in Nov 2024

2/10 Terrible

Tasia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong room, loud construction & poop on the floor
I was out in a handicapped room with two beds instead of the single king I booked. Even after I asked to keep my original reservation the front desk refused to change my room back. There was construction happening in the pool so it was very loud all day and not relaxing at all. In order to use the pool we had to walk to another hotel but it was raining my entire stay so that was off the table. There was poop on the carpet right in front of the elevators that stayed there for a while day even after being reported.
Stayed 2 nights in Nov 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, valet parking, ambiance is great with cafe downstairs. Their restaurant/bar has the best Maitai! You can get anything at walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sanghee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sadot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 5 nights in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back.
Nice renovations since last time at the hotel. A very pleasant experience. We will be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is older in furnishings but is the PERFECT location. Extremely friendly helpful staff. We received an upgrade and had the most beautiful room ever! It was absolutely dreamy!
Stayed 2 nights in Oct 2024

6/10 Okay

Lisabell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. The hotel and our room was very clean. The only deal breaker was parking. There is only valet parking at $50 per day, but, our 3rd night the garage was completely full. So, we had to park across the street at Honolulu Zoo. It was metered parking where we had to pay every 4 hours, maximum 16 hours. I had to set alarm at 3 AM just to pay on phone app. Ridiculous. Unfortunately, that will cause me to not come back for a future stay. I had a rental to do things around the island, so Uber not reasonable. Extremely inconvenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Siaosi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Oct 2024

6/10 Okay

Domenic

Liked: Cleanliness
Convenient location clean hotel bit older hotel meat the needs
Stayed 5 nights in Sep 2024

10/10 Excellent

Anna Lizza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff, clean rooms
Stayed 3 nights in Sep 2024

6/10 Okay

Carolyn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel was OK. Food at restaurant was mediocre, service at restaurant and valet/concierge were hit or miss. Asked for beach chairs and towels and was told to come behind counter and get ourselves. Many of the employees did not seem to want to be there.
Stayed 6 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking available on site. Had to get ice from the lobby level. No ice machine on any floors.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended!
Hotel is at the top of Waikīkī which was recommended to us by a Hawaiian friend, it’s away from the hustle and bustle. The service wa lovely, we got an hour extra late check in which suited our needs. Rooms were generous spacing. Had breakfast at the Deck restaurant which was lovely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Business traveller
Liked: Property conditions & facilities
Supper location and great layout.
Stayed 1 night in Sep 2024

2/10 Terrible

Tsutomu

Stayed 6 nights in May 2024