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Märchenhotel

Photo gallery for Märchenhotel

Exterior
Indoor spa tub
Exclusive Room (Gulliver)
TV
Exclusive Room (Gulliver) | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Free WiFi
  • Restaurant

Explore the area

Map
Kallenfelsstrasse 25-27, Bernkastel-Kues, RP, 54470
  • Mosel-Gaeste-Zentrum Bernkastel-Kues
    ‪4 min walk‬
  • Burg Landshut
    ‪9 min walk‬
  • Winery Dr. Loosen
    ‪15 min walk‬
  • Frankfurt (HHN-Frankfurt - Hahn)
    ‪30 min drive‬

Room options

View all photos for Romantic Room (Schmetterling)

Romantic Room (Schmetterling)

Romantic Room (Schmetterling)

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Room (Gulliver)

Exclusive Room (Gulliver)

Exclusive Room (Gulliver)

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Room (Träume der Nacht)

Romantic Room (Träume der Nacht)

Romantic Room (Träume der Nacht)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Moselhaus Weiskopf

  • Free WiFi
  • Game room
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, (78)
The price is AU$180
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Moselhaus Weiskopf

About the area

Bernkastel-Kues

With a stay at Märchenhotel in Bernkastel-Kues, you'll be within a 5-minute walk of Mittelalterlicher Marktplatz and Mosel-Gaeste-Zentrum Bernkastel-Kues. .This hotel is 1.4 mi (2.3 km) from Burg Landshut and 1.4 mi (2.3 km) from Mosel-Weinmuseum.

What's nearby

  • Mosel-Gaeste-Zentrum Bernkastel-Kues - 4 min walk - 0.3 km
  • Burg Landshut - 9 min walk - 0.8 km
  • Mosel-Weinmuseum - 9 min walk - 0.8 km
  • Landshut Castle - 11 min walk - 1.0 km
  • Winery Dr. Loosen - 15 min walk - 1.3 km

Getting around

  • Wittlich Central Station - 22 min drive
  • Frankfurt Airport (FRA) - 111 min drive

Restaurants

  • ‪Dieter Kettermann Gastronomie - ‬4 min walk
  • ‪Restaurant Burg Landshut - ‬14 min walk
  • ‪Märchenhotel - ‬1 min walk
  • ‪Poseidon - ‬6 min walk
  • ‪Zum Landsknecht - ‬1 min walk

About this property

Märchenhotel

Hotel in Bernkastel-Kues with free breakfast and a sauna
Märchenhotel offers 15 accommodations with safes and hair dryers. This Bernkastel-Kues hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and hair dryers. Conveniences include phones and safes, and housekeeping is provided on request.
Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at anno 1640, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Anno 1640 - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • Room service available

Restaurants on site

  • Anno 1640

Things to do

  • Sauna

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Towels

Entertainment

  • TV

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Märchenhotel Bernkastel-Kues
Märchenhotel Hotel
Märchenhotel Hotel Bernkastel-Kues
Märchenhotel Hotel
Märchenhotel Bernkastel-Kues
Märchenhotel Hotel Bernkastel-Kues

Märchenhotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 111 reviews
Rating 8 - Good. 47 out of 111 reviews
Rating 6 - Okay. 10 out of 111 reviews
Rating 4 - Poor. 2 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rick

Disliked: Property conditions & facilities
Good location in Bernkastel, but missed the mark.
Don’t take my rankings for this hotel meaning it is bad. But we have been in Germany for over two weeks and have stayed at 6 other hotels, and this was the one that just didn’t meet the same standards. It is in a great area and the room was pretty clean, but they do need a good amount of maintenance. The coat rack fell out of the wall, there was a missing magnifying mirror in the bathroom (just a post coming out of the wall with nothing attached). I was hoping for better for the price and the area. The breakfast was good, but we had dinner at the restaurant and that was mediocre at best. Some of it looked to be a possible short staffed issue.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sebastian

Stayed 1 night in Aug 2023

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay at a phenomenal location
Great hotel with the friendliest staff. The location is absolutely perfect with all the shops, restaurants, and walking distance to the castle. Breakfast had everything we could want and more. We chose the romantic room which had an awesome tub and cool vibe. Would definitely recommend this hotel especially if it's your first time in the area. It's just really easy to get around with the comfort of having a nice relaxing atmosphere at the end of the day.
Stayed 1 night in Jul 2021

10/10 Excellent

Kirsten A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
It was unusually warm, so we missed having air conditioning. Trauma de Naight room was spacious enough. Breakfast included was plenty. Location was very good - away from the bulk of the tourist foot traffic but only s block or so from the market square. Several very good restaurants very close.
Stayed 3 nights in May 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service
Well Located and Comfotrtable Hotel
Very well located in the middle of the town. Parking was difficult to find but once located is well placed for the hotel. The room was quirky and not really as good as the rating indicates. The restaurant menu was limited and we chose not to eat in the hotel as there are many restaurants nearby. It was however well supported so if you like the menu the quality is almost certainly very good.
Stayed 1 night in Sep 2017

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
What a lovely hotel - excellent in all ways.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Excellent location, comfortable, friendly service, excellent breakfast and restaurant. Would return.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

rob, ottawa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok but...
Don't eat in the restaurant! The room was good - the waiter just a bit pushy. And we paid more for less.

8/10 Good

Don, Hampshire

Liked: Cleanliness, room comfort
Fairy-tale rooms in fairy-tale town
Fairy-tale, olde world hotel situated in the heart of the delightful town of Bernkastel. Arrival by car not easy on restricted cobbled streets with individual designated parking spaces scattered around the vicinity. Limited information provided, particularly regarding meals, so didn't use restaurant. Rooms are fairy-tale themed (we had the frog prince!) with good facilities though no fridge or coffee-making.

8/10 Good

Bill, truro uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice pre Christmas break
A very nice hotel right in the centre of the old town in easy walking distance from everything. The only negative points were no lift to the upper floor (not a problem for us but could be for others) and the parking was some way off and very tight. The Christmas market was fun with lots of good eating and drinking

10/10 Excellent

T, Essex village, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run traditional hotel
We were properly, kindly and efficiently greeted, and our luggage was carried up the tw flights of stairs to out room, the Snow White room. Nice bed, good heating, proper windows opening onto a pretty street. Very friendly and helpful staff, good breakfasts, just a nice place to take a break. We will go back.

8/10 Good

Kirsten, Kinross, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old style German hotel.
Stayed here whilst visiting beautiful Bernkastel. Wonderful old fashioned German hotel with a "fairytale theme". Good continental breakfast although the small jars of pickled fish left to delight you at the breakfast table seemed more the stuff of nightmares. Would gladly return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amy, Boca Raton, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The staff was very friendly and helped carry our bags to the room. The breakfast had a wide variety of choices and was good. The hotel is located in the center of town. The parking was a bit of a walk from the hotel and difficult to find. The mirror in the bathroom is hung too high so I was not able to use it when getting ready in the morning.

10/10 Excellent

S + J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bernkastel Experience
After two nights at the Maerchen Hotel we decided to extend one night, and they were very accommodating. We stayed in two different rooms--both with very different arrangements and decor--decidedly charming.. The fairy tail theme was used throughout--but was discreet and not over the top. We ate all three nights in the hotel--all great meals. The personalized service by the helpful, bilingual staff was very nice..

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Certainly not a plastic hotel
This is an eccentric place. The food is excellent. The prices are relatively high. The fairy tale stuff is a bit over-done. Some service was very good some was downright dismissive.

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, super beliggenhed
Dejligt hotel central beliggenhed med parkering og udsigt til vinmarker. "Skævt" rum med masser af sjæl. Jacuzzi og stor seng til 150 € pr. nat. Kaffe på værelset og rigtig fin morgenmad. Vi manglede kun et bord til at drikke kaffe ved.
Stayed 3 nights in Oct 2024

4/10 Poor

Per

Disliked: Property conditions & facilities, room comfort
Ingen god opplevelse
Lite vellykket opphold. Varmt og klamt rom, røyken fra gjestene på naboterassen sivet inn vinduet. Veldig lytt. Veldig turistifisert. Avbrøt oppholdet etter en natt.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful town and hotel
Beautiful old house with charm right in the city centre. Great and friendly staff. Excellent breakfast.
Stayed 1 night in Jul 2024