Hilton Garden Inn Houston NW America Plaza

3.5 star property

Photo gallery for Hilton Garden Inn Houston NW America Plaza

Exterior
In-room safe, desk, laptop workspace, soundproofing
Exterior
Outdoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
14919 Northwest Fwy, Houston, TX, 77040
  • K1 Speed Houston
    ‪12 min walk‬
  • Traders Village
    ‪7 min drive‬
  • Baseball USA The Yard
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

King Bed Extended Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible (Bath tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Jetted Tub

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, One King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Houston

With a stay at Hilton Garden Inn Houston NW America Plaza, you'll be centrally located in Houston, within a 10-minute drive of CityCentre and Memorial City Mall. .This hotel is 11.1 mi (17.9 km) from Westheimer Rd and 8.2 mi (13.1 km) from Willowbrook Mall.

What's nearby

  • Sam Houston Race Park - 9 min drive - 10.4 km
  • Baseball USA The Yard - 9 min drive - 9.5 km
  • CityCentre - 9 min drive - 11.9 km
  • Memorial City Mall - 10 min drive - 10.0 km
  • Willowbrook Mall - 12 min drive - 13.2 km

Getting around

  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 26 min drive

Restaurants

  • ‪Dairy Queen - ‬3 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬11 min walk
  • ‪Quiznos - ‬3 min drive
  • ‪Shanghai Inn - ‬2 min drive
  • ‪Wingstop - ‬2 min drive

About this property

Hilton Garden Inn Houston NW America Plaza

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary weekday newspapers. Televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 172 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at The Garden and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Houston? This hotel has 6500 square feet (585 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Garden and Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 6.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6 AM–10 AM: USD 8-13 for adults and USD 8-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (6500 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 42-inch TV
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults, and USD 8 to 13 for children
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Stayed 2 nights in Nov 2024

8/10 Good

Raymond

Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

anthony, Greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rahan

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and awesome service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel Santa

Liked: Cleanliness, property conditions & facilities
Great professional service
Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Nov 2024

4/10 Poor

Tonya

Travelled with family
Disliked: Room comfort
We stayed her cause we went to a quinece near by first things first…the water didn’t get hot it was Luke warm at its best and I let that go…now it’s 5am and I’m up because it’s hot, I put the air on 60 and it still is warm inside here…so I have to rate this staying a 2 if that, water and air or definitely things I should have automatically! We won’t return
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 3 nights in Oct 2024

6/10 Okay

Mathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We’ve encountered a few problems with the hotel. Barely any lighting in our room, the toilet kept messing up, and our room phones kept not working. Overall it was an alright stay for a couple of days but I wouldn’t book it for a vacation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dev

Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like convenience and good hospitality! This hotel demonstrated this!
Stayed 3 nights in Oct 2024

10/10 Excellent

M kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jonita

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was so squeaky
Stayed 1 night in Oct 2024

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, amenities
Disliked: Room comfort
Stayed 1 night in Sep 2024

8/10 Good

David, Bayside

Liked: Cleanliness, amenities, property conditions & facilities
Awesome job
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, room comfort
Great stay for the price
Stayed 1 night in Sep 2024

6/10 Okay

Olatoun Mojisola

The building and sirrounding was clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024