With a stay at Hilton Garden Inn Houston NW America Plaza, you'll be centrally located in Houston, within a 10-minute drive of CityCentre and Memorial City Mall. .This hotel is 11.1 mi (17.9 km) from Westheimer Rd and 0.7 mi (1.1 km) from K1 Speed Houston.
What's nearby
Sam Houston Race Park - 9 min drive - 10.4 km
Baseball USA The Yard - 9 min drive - 9.5 km
CityCentre - 9 min drive - 11.9 km
Memorial City Mall - 10 min drive - 10.0 km
Willowbrook Mall - 12 min drive - 13.2 km
Getting around
Houston Station - 19 min drive
George Bush Intercontinental Airport (IAH) - 26 min drive
Restaurants
Dairy Queen - 3 min drive
Rudy's Country Store and Bar-B-Q - 11 min walk
Quiznos - 3 min drive
Shanghai Inn - 2 min drive
Wingstop - 2 min drive
About this property
Hilton Garden Inn Houston NW America Plaza
Houston hotel in Fairbanks with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary weekday newspapers. Televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.
This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 172 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at The Garden and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Houston? This hotel has 6500 square feet (585 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Garden and Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Languages
Arabic, English, Hindi, Spanish, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking on site (USD 6.00 per night; includes in/out privileges)
Limited on-site parking
Wheelchair-accessible parking and van parking available
Food and drink
To-go breakfast available for a fee daily 6 AM–10 AM: USD 8-13 for adults and USD 8-13 for children
1 restaurant
1 bar
Room service available
Restaurants on site
The Garden and Grille
Things to do
24-hour fitness centre
Outdoor pool
Family friendly
Free cots/infant beds
Corner/local shop
Laundry facilities
Microwave
Outdoor pool
Fridge
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
24-hour business centre
Conference space (6500 square feet)
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Bathroom
Bath or shower
Free toiletries
Private bathroom
Towels
Entertainment
42-inch TV
Films for purchase
Premium channels
Food and drink
Microwave
Fridge
More
Connecting rooms available
Desk
Desk chair
Free local calls
Free newspapers (weekdays)
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for to-go breakfast: approximately USD 8 to 13 for adults, and USD 8 to 13 for children
Self parking fee: USD 6.00 per night (in/out privileges)
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston
Hilton Garden Inn Houston NW America Plaza Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 694 out of 1083 reviews" "
10 - Excellent
694
Rating 8 - Good. 229 out of 1083 reviews" "
8 - Good
229
Rating 6 - Okay. 69 out of 1083 reviews" "
6 - Okay
69
Rating 4 - Poor. 50 out of 1083 reviews" "
4 - Poor
50
Rating 2 - Terrible. 41 out of 1083 reviews" "
2 - Terrible
41
9.2/10
Cleanliness
9.2/10
Staff & service
7.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Kimberly
Business traveller
26 Aug 2024
Disliked: Property conditions & facilities
My room and my coworkers' rooms smelled like mildew. It was awful. The sheets were damp because of all the moisture. This used to be my go-to hotel when I traveled for work. But this is the second incident like this. I will not be back.
Kimberly
Stayed 3 nights in Aug 2024
8/10 Good
Xavier
Travelled with partner
15 Aug 2024
Liked: Amenities
Is great the pool closing time at 11 pm
We like that
Xavier
Stayed 1 night in Aug 2024
8/10 Good
Nina
Travelled with family
15 Aug 2024
Liked: Cleanliness
Overall, my stay was nice. Only thing is 1/2 the fitness equipment worked, and they were outdated. It still had the 1st generation apple plug. So, you couldn't plug in your phone. Other than that, no negative complains.
Nina
Stayed 7 nights in Aug 2024
4/10 Poor
Julie
15 Aug 2024
Liked: Property conditions & facilities
The receptionist was not nice.
The room was no AC and the smell no fresh
I wasn't crazy about the location, but we needed a hotel room for 9 hours. Nice hotel. Justin in reataurant was really great. My son liked the pool. Just pretty far from airport for a very short stay.
Hotels booked my room and took my money but never realized the hotel they let me book was out of power due to Hurricane Beryl. I couldn’t afford to get another room so I had to sleep in my car again and still waiting on a refund that of course will take 72 hours after they were able to accept and pull payment in less than a minute. Great job guys
Shayne
Stayed 1 night in Jul 2024
10/10 Excellent
Charles
Business traveller, Travelled with family
9 July 2024
Liked: Cleanliness, room comfort
Charles
Stayed 1 night in Jun 2024
10/10 Excellent
Nesfri
8 July 2024
Liked: Cleanliness
Nesfri
Stayed 3 nights in Jul 2024
6/10 Okay
Verified traveller
7 July 2024
Liked: Room comfort
Inattentive Staff and Unclean Toilet Seat
I arrived and was left waiting while the desk clerk continued an argument about a personal matter over the phone. I interrupted and asked to check in after a few minutes. He was neutral, unwelcoming, and didn't even bother to state my room number or tell me where the elevator was.
The room was nice and clean, but there was a hair and a urine strain on the toilet seat. I'd already gotten my things situated by then time I discovered this so used hand sanitizer to clean it rather then dealing with the front desk staff again.
I slept comfortably and considered trying the restaurant downstairs for breakfast but was too tired to go down early. My checkout was typical and uneventful.
I'd been gone at least 45 minutes before I received a call from the hotel asking if I'd be staying another day since I was still in my room. I'd been very intentional about removing the DND sign from my door before I left so am still puzzled by this.
It was more of a hassle to stay here than a relaxing experience. I won't be back.