Unfortunately, not long after I checked in at 3pm, a water leak happened in the lobby, and the water was shut off so that repairs could be made. I talked to the front desk, and they said it would be fixed in an hour. 1.5 hrs later, I asked again, and they said it would be two more hours. We couldn't flush the toilets or take a shower. I had taken my kids to the swimming pool before the water was shut off so by the time we were done, we were not able to take a shower. we ended up leaving the hotel around 6 to keep our selves occupied and have dinner. when we returned at 11pm, the water was still not on. I asked if they had any sister properties we could move to, and they said they were full already. We didn't have any other options, so we stayed. I'm not sure when it came back on, but we had water when we woke up around 8am. I don't think they handled this well, but the staff was friendly and understood why people were frustrated.
Our stay started off very rough but by the time we had water, I didnt have any other issues or complaints.