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JW Marriott Houston by the Galleria

4.5 star property

Photo gallery for JW Marriott Houston by the Galleria

View from property
Meeting facility
42-inch TV with cable channels, pay films
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool, outdoor pool, open 5:00 AM to 11:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
5150 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪2 min walk‬
  • Lakewood Church
    ‪5 min drive‬
  • MD Anderson Cancer Center
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Large, Guest room, 1 King with Sofa bed

Executive Large, Guest room, 1 King with Sofa bed

Executive Large, Guest room, 1 King with Sofa bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Queen Room, with Executive Lounge access, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Executive Queen Room, with Executive Lounge access, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (High Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Westin Oaks Houston at the Galleria

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is AU$798
for 1 room
includes taxes & fees
7 May - 8 May
The Westin Oaks Houston at the Galleria

About the area

Houston

With a stay at JW Marriott Houston by the Galleria in Houston (The Galleria), you'll be a 1-minute drive from Westheimer Rd and 8 minutes from Rice University. .This luxury hotel is 6.8 mi (10.9 km) from MD Anderson Cancer Center and 7 mi (11.2 km) from NRG Stadium.

What's nearby

  • The Galleria - 2 min walk - 0.2 km
  • River Oaks District - 15 min walk - 1.3 km
  • Lakewood Church - 5 min drive - 4.8 km
  • Rice University - 8 min drive - 8.5 km
  • MD Anderson Cancer Center - 10 min drive - 10.9 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬5 min walk
  • ‪Daily Grill - ‬7 min walk
  • ‪Charley's Philly Steaks - ‬5 min walk
  • ‪Grand Lux Cafe - ‬5 min walk
  • ‪The Galleria Food Court - ‬5 min walk

About this property

JW Marriott Houston by the Galleria

Luxury hotel with 2 restaurants and a 24-hour fitness center
JW Marriott Houston by the Galleria offers 516 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 516 guestrooms. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Stray Horse, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 26 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Stray Horse - This gastropub serves lunch and dinner.
JW Market - This café serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 35 per day)
  • Valet parking on site (USD 54 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 36 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • JW Market
  • Stray Horse

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 26 meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night
  • Service fee: 0.82 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 54 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Galleria
JW Marriott Hotel Galleria
Marriott Hotel Galleria
JW Marriott Houston Hotel
JW Marriott Hotel by the Galleria
JW Marriott Houston by the Galleria Hotel
JW Marriott Houston by the Galleria Houston
JW Marriott Houston by the Galleria Hotel Houston

JW Marriott Houston by the Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for the Houston half marathon. Originally, I booked the wrong JW, however I was able to change the reservation to the correct location and it was very accommodating. It was very convenient. Hotel was clean and friendly service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eli

Stayed 2 nights in Jan 2025

10/10 Excellent

Myoungmi

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jung Tze

Stayed 1 night in Dec 2024

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Lovey property
Stayed 1 night in Dec 2024

10/10 Excellent

Murray C

Stayed 1 night in Dec 2024

10/10 Excellent

MARTIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Carla

Stayed 3 nights in Nov 2024

8/10 Good

Arian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms
Stayed 3 nights in Dec 2024

4/10 Poor

MARIN, Wylie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not sure how this hotel has a 5.0…Definitely NOT the Marriott quality I am used to. The parking garage ticket gate is long overdue for an upgrade. Coming out of the garage was an adventure as there are no signs to direct you to the exit-going straight leads you to a sketchy back side of a building . The elevators were DIRTY-fingerprints and smudges everywhere. Room was outdated and could stand some modernization. Turned on bathroom sink and brown water came out, dirt ring in the tub, and hair on the shower walls. The room was close to the elevators so we could hear it loud and clear. I will say the front desk did attempt to look for a “better” room but no availability. She offered comp breakfast (6am-11am) which would have been nice had we been kept up by the elevator “music” all night. I would not stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerald

Stayed 5 nights in Nov 2024

10/10 Excellent

EFEKELU MONDAY

Stayed 2 nights in Oct 2024

8/10 Good

Halvor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent gym facilities, delicious breakfast and kind staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosaline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine dining
Stayed 5 nights in Oct 2024

10/10 Excellent

Ravin, Opelousas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

christopher

Stayed 2 nights in Oct 2024

10/10 Excellent

Rasha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a very nice property!
Stayed 2 nights in Sep 2024

8/10 Good

VONDERSHELL

Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Business traveller
Liked: Cleanliness, staff & service, room comfort
Parking was inconvenient One of the elevators was broken and the in and out sensors using the room key didn’t work.
Stayed 3 nights in Sep 2024