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SUNRISE Garden Beach Resort - All inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SUNRISE Garden Beach Resort - All inclusive

Lobby
Family Suite
Exterior
Private beach, white sand, sun-loungers, beach umbrellas
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • On private beach

Explore the area

Map
20 Km Safaga Road, Hurghada, Red Sea, Hurghada
  • Desert Rose Aqua Park
    18 min walk
  • اكوا بار
    1 min walk
  • Blue Bus Station
    13 min drive
  • Hurghada (HRG-Hurghada Intl.)
    21 min drive

Room options

View all photos for Superior Room, Beachfront

Superior Room, Beachfront

Superior Room, Beachfront

  • 45 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Partial Sea View

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room With Bunk Bed

Family Room With Bunk Bed

Family Room With Bunk Bed

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 80 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Partial Sea View

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Garden View

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Villa

Royal Villa

Royal Villa

  • 900 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 6 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 75 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Sunrise Sentido Mamlouk Palace

On private beach
Pool
Hot tub
Breakfast included
4.5 out of 5, Wonderful, (295)
The price is AU$334
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Sunrise Sentido Mamlouk Palace

About the area

Hurghada

With a stay at SUNRISE Garden Beach Resort - All inclusive in Hurghada, you'll be 10.3 mi (16.6 km) from Marina Hurghada and 12.1 mi (19.5 km) from Hurghada City Center. .This all-inclusive property is 12.4 mi (20 km) from Abdulmoneim Riadh Mosque.

What's nearby

  • Desert Rose Aqua Park - 18 min walk
  • Senzo Mall - 3 min drive
  • Hurghada Grand Aquarium - 6 min drive
  • Marina Hurghada - 17 min drive
  • Hurghada City Center - 19 min drive

Getting around

  • Hurghada Intl. Airport (HRG) - 21 min drive

Restaurants

  • ‪بيتزا هت - ‬3 min drive
  • ‪ماكدونالدز - ‬6 min drive
  • ‪دجاج كنتاكى - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Terrace - ‬11 min walk

About this property

SUNRISE Garden Beach Resort - All inclusive

Luxury property on the beach, with 2 outdoor pools
SUNRISE Garden Beach Resort - All inclusive offers 481 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Hurghada property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Horus SPA has 15 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 481 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Giardino Main Restaurant, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hurghada? This property has 3940 square feet (366 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Giardino Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Basilico Italian Cuisine - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Gamila Egyptian Cuisine - This restaurant specializes in local cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Nasaya Restaurant &Lounge - This beachfront restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Mongolian Grill - Overlooking the pool, this restaurant specializes in Mongolian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and non-alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

Arabic, English, French, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Giardino Main Restaurant
  • Basilico Italian Cuisine
  • Gamila Egyptian Cuisine
  • Nasaya Restaurant &Lounge
  • Mongolian Grill

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Air hockey
  • Archery
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free water park access
  • Full-service spa
  • Horse riding/hire
  • Mini golf
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/body boarding
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room childcare (surcharge)
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (3940 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 15 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Bingo
  • Beach towels
  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 90 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The minimum height to use the water slide is 47 inches (120 cm).

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision

Property is also known as

SUNRISE Garden Beach
SUNRISE Garden Beach Resort
SUNRISE Select Garden Beach
SUNRISE Select Garden Beach Hurghada
SUNRISE Select Garden Beach Resort
SUNRISE Select Garden Beach Resort Hurghada
Sunrise Select Garden Beach Hotel Hurghada
Sunrise Select Garden Beach Resort And Spa
SUNRISE Garden Beach Hurghada
SUNRISE Select Garden Beach Resort Spa
SUNRISE Garden Beach Resort Spa
SUNRISE Garden Beach Resort All Inclusive
SUNRISE Garden Beach All Inclusive
SUNRISE Garden Beach Resort & Spa - All Inclusive Hurghada
SUNRISE Garden Beach Resort All Inclusive Hurghada
SUNRISE Garden Beach All Inclusive Hurghada
SUNRISE Garden Beach Resort Spa
SUNRISE Select Garden Beach Resort Spa
Sunrise Garden All Inclusive
Sunrise Inclusive Inclusive
SUNRISE Garden Beach Resort
SUNRISE Garden Beach Resort All inclusive
SUNRISE Garden Beach Resort - All inclusive Hurghada

SUNRISE Garden Beach Resort - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 235 reviews" "
Rating 8 - Good. 67 out of 235 reviews" "
Rating 6 - Okay. 21 out of 235 reviews" "
Rating 4 - Poor. 5 out of 235 reviews" "
Rating 2 - Terrible. 7 out of 235 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mohamad

Stayed 3 nights in Sep 2024

10/10 Excellent

Samaa

Stayed 6 nights in Jul 2024

2/10 Terrible

ARIS

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property is right on the Red Sea. On arrival, I complained that the app did not work, the online form does not work, and no one replies to emails, phone calls or messages. Our first room was dirty, their where red drops all over the restroom. They cleaned it, and missed spots. We complained and they moved us. At the massage parlor, we had to wear underwear during the sauna, steam and massage. Between each of those, the counter clerk would ask, "How are you?". Well, I'm sweating and standing in my underwear and you are in my space. The Hamman was straight on the stone and uncomfortable. The massage lacked luster. They don't seem to understand customer service or comfort. The food at the resort was mediocre. Ice is like gold for them. The restaurant servers were awesome. There was someone making noise above us each night from 7pm to 3am and the staff would do nothing about it. If you like Mexican resorts, this place does not measure up. The app is so bad; it shows restaurants closed when they are open and the map is useless. I guarantee it doesn't get fixed because no one there seems to care about providing a quality experience. Even the shuttle was impossible to get.
Stayed 3 nights in Jun 2024

4/10 Poor

Jacqueline

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
My husband and i have stayed at this hotel around 6 times and always seemed to enjoy it,Unfortunately this visit with other members of my family and grandchildren was not so enjoyable. We went for 10 days and each visit to either breakfast,lunch,or dinner was always a fight to get a table we also varied the times we went but it made no difference,never any proper fresh orange of a morning and when asked for some was given pineapple diluted i might add and told that was it but also my grandchildren had cola but it was served in red hot glasses. The food was definitely not up to normal standard i know food is repetitive when you are away but on a whole i normally find something to eat but not this visit. Also what i noticed was that fruit is normally a part of the all-inclusive but as alot of people like water melon many times it was with held to serve on the beach at an extra cost WRONG. I personally felt that when this hotel is busy the staff cannot cope their manners were a joke we witnessed far too much this visit to ever want to return Unfortunately many times our beach towels was removed from our beds yet we only went to the bar,our air-conditioning didnt work for 4 nights when we complained they literally didnt believe us let alone even seem bothered,we was awake to 27.5 degrees in our room so i called a meeting with the front desk manager Mr Mohamed Ashour who said he would get his technicians to look (motor went) so we was right anyway will i be back no sorry Sunrise.
Stayed 9 nights in May 2024

10/10 Excellent

Thaline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service. All installations renewed. Good WiFi. Good food. Highly recommended
Stayed 5 nights in Apr 2024

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , food was great
Stayed 3 nights in Mar 2024

8/10 Good

Sedat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time relaxing with family
Had an enjoyable 8 day stay with our 19 year old daughter. Service is impeccable. Lots of food choices in the buffet for all meals & lots of included a la carte restaurants for evening meals. We had no problems getting reservations, even on the same day or more choices if you booked for the following evening. For a 5 star hotel & with everything else being so fabulous the only let down were the drinks choices which were disappointing. Drinks & Cocktails were very basic with not much choice. Even with only having local spirits, they could make some ice-cream cocktails. We would return though as everything else was great.
Stayed 8 nights in Jan 2024

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop scrolling book the Sunrise Now it’s epic
Absolutely wonderful hotel with brilliant friendly staff - I heartily recommend staying here the staff can’t do enough for you Sherif the new general manager is amazing and look out for Boushra and Osman in the reception as they are brilliant If you land on your feet and get Ahmed serving your room then you are onto a winner he has real eye to detail. The pools are heated to 29 degrees which is lovely and the hotel is fully accessible on a motability scooter which is amazing for me - I love the new Pier which has ramps into the sea - this is our families second time here and it quit honestly just keeps getting better and better
Stayed 13 nights in Jan 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jasvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returned from a week's break and can say that this hotel exceeded our expectations. Rooms are modern and clean. There's a choice of pools as well as the very fun waterpark-be prepared to climb a lot of stairs up to the top! There's seven Al la carte restaurants that you can use as part of an all inclusive deal deal. We ate at the Italian, Mexican and Asian ones and the service and food was brilliant. Top though, you need to book a reservation on the tablet in reception. We found that if you booked early in the morning, there were always reservations free for the following day. All in all, an excellent break and an excellent resort!
Stayed 5 nights in Oct 2023

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks again
The hotel location was great, the beach was very nice and no litter, kids had a blast on the pool and the staff were super friendly and catered the whole family. The whole staff from reception to housekeeping were amazing even the maintenance team were professional. When it comes to food they served all cuisine special thanks to chef Mohamed. Animation team were highly active and lots of activities were ongoing. Slides were well maintained and safe and life guards were always alert. Definitely will be come back again. Thank you for the ultimate experience.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nazly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing experience, the whole staff are very friendly and professional. Main restaurant was amazing big variety of food and different cuisine, special thanks to chef Mohamed. Animation team were amazing, the kids had a blast as well as me. I will definitely come back soon.
Stayed 4 nights in Jul 2023

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was going to give five stars but there were two things that altered the overall positive experience of our trip. The first is that waitors aren't allowed to accept tips. All tips go into the tip jar. Sounds fair on first thought. But in reality it looked to me (and i could be wrong) as if the waitors were constantly being watched by the multiple managers in white and blue shirts. So to me it appeared as if the waitors were acting more out of fear of getting reprimanded rather than out of motivation to do a good job in order to get a tip. I mean Egyptians are used to working for tips. But that's clearly a management decision to appeal to Europeans who aren't used to constant tipping. The second thing that i thought could be improved was the music. The animation team played the same songs over and over again that are played at resorts all across the world. Hearing "I will survive", "country roads, take me home", or "Barbie Girl" is not why i flew all the way to Egypt. Egypt is the music hub of the middle east and Egyptian music is far easier to dance to than European and American music. Other than having Egyptian staff at the resort it didnt feel like Egypt. It felt more like Mallorca. The food was pretty good. The salad bar was abundant although the quality of the food wasn't too high. For the price we paid it was appropriate but definitely not 5 stars. The animation team was extremely motivated and made this hotel special. All of them tried very hard to involve the guests
Stayed 4 nights in May 2023

2/10 Terrible

Miroslav, Prague 5 - Radotin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Worst experience ever by being physically attacked by a east European guest and hotel management discouraging you to call police as it happened on our last day. The lenghty investigation would delay our departure, they said. Stay away from resorts with a former East Block clientele.
Stayed 16 nights in May 2023

10/10 Excellent

Mohamed, dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute decision because we had to cancel a reservation in another hotel. I read the reviews and decided on this one because it was rated extremely high as a family friendly and we were not disappointed. We took the family suite a spacious two bedroom, two bathroom unit. The children room is very cute with small desk and nice decorations so my kids loved it. The hotel has everything you want, amazing wide variety of food, several swimming pools and a decent sized aqua park. It has it's own beach and if you love snorkeling you can take a walk to a nice area with a bice coral. There is also a diving center. Close to shopping. The best was the staff. They greet you with a big smile and try their best to accomodate. Special thanks to Fahd froom room service who was extremely accomodating and helpful, Hamada from the swimming pools, Kareem a young chief from kitchen. But most staffs were amazing and you can see that they enjoyed their work. I definitely recommend it and I will go back in the future.
Stayed 3 nights in Apr 2023

10/10 Excellent

Bob

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly & trying to accommodate our needs
Stayed 7 nights in Apr 2023

10/10 Excellent

Victoria, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to return!
Stayed 7 nights in Feb 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 3 nights in Aug 2022

8/10 Good

Mina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good but need more cleaning from all types of insects
Stayed 5 nights in Jul 2022

10/10 Excellent

enas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wounderful in all aspects,beach,rooms,food,intertainment,workers are very polite,it is the best in hurghada
Stayed 4 nights in Jul 2022

2/10 Terrible

IHAB

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice until my kid and myself got afood poison throwing up and diariah all night and we told the reception manager he said not from us you maybe ate something outside we didn't we just had drinks on the way until we ate the snacks at the hotel I paid full board but my son and I only were able to eat cup of soup and just water because of the nausia we had during our stay. Then my wife went to get a massage and since we are in Egypt we taught everything in Egyptian pound they gave her receipt look to everyone reads it 2006 that mean 140 dollar then when she went to pay they charged her 3800lb and told her it was 200 euro the 6 they said euro sign whythey show her the price in euro and we are American in Egypt it was very deceiving and when I talked to the manager he was sarcastic he said your wife is adult and should know if she doesn't know she should ask , it's only 60.00 different which is not big deal but the way they handled it was like a scam
Stayed 3 nights in Jun 2022

10/10 Excellent

Fariha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The resort is lovely and huge. Lots of things to do and see around the resorts. Restaurants around, we wish we could have tried more but they were fully booked. All inclusive menu for breakfast was pretty much the same - was ok. Lunch was hit and miss and dinner was good. Pools are fantastic! Staff are great and very helpful. Downside was the faulty room door. We requested for someone to look at it on two days and no one ever turned up. Eventually we just left the door closed without actually it being securely locked.
Stayed 3 nights in Jun 2022

8/10 Good

Hesham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok Rooms not good a lot of problems Staff very friendly Activities all day is excellent Kids club need more activities for kids Food is excellent except Dessert Aqua is excellent
Stayed 3 nights in Feb 2022

2/10 Terrible

Michal

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We were so disappointed and dissatisfied with our stay at this hotel, the place is over crowded, room wasn’t clean, linen was dirty and unchanged “see photo “ front reception staff was unwelcoming and unfriendly, reception itself was unpleasant with no AC functioning, dining room was a total mess, hot no AC also smells funky, staff unwelcoming as well, No order at all! Food was mediocre. Mamlouk was a bit cleaner and food was decent. Beach wasn’t too bad, the staff establishment wide wasn’t happy with their jobs and makes you feel unwelcomed . The room was so dirty, floors cabinets bathroom and even main hallway outside room, had to change keys everyday because they would just stop functioning.. so terrible… the thing that was most disgusting in the room was the bed linen which was so dirty and you can tell it’s not washed.. housekeeping guy would knock on the door every evening to basically say hi and wait for tips. So unprofessional, it’s not like you actually cleaned the room properly. During checkout they didn’t even bother asking how was the stay, which tells you a lot about how they run business. We ended up leaving and staying in another hotel which was a bit pricier but definitely enjoyed it “Steignberger Aldau” I would highly recommend this one. AND HIGHLY NOT RECOMMEND SUNRISE TO ANYONE. Oo forget to mention the cafe outside on the beach, forget the name but it had like the nubi style, serves hookah and drinks and play Egyptian music.. that was nice and the owner w
Stayed 3 nights in Sep 2021