See all properties
Save

Crowne Plaza Indianapolis-Dwtn-Union Stn

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Meeting facility
Point of interest
Meeting facility
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking available

Explore the area

Map
123 W Louisiana St, Indianapolis, IN, 46225
  • Indiana Convention Center
    ‪3 min walk‬
  • Circle Center Mall
    ‪3 min walk‬
  • Lucas Oil Stadium
    ‪4 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Omni Severin Hotel

Pool
Pet-friendly
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (115)
The price is AU$312
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Omni Severin Hotel

About the area

Indianapolis

With a stay at Crowne Plaza Indianapolis-Dwtn-Union Stn, you'll be centrally located in Indianapolis, within a 5-minute walk of Lucas Oil Stadium and Indiana Convention Center. .This hotel is 0.5 mi (0.8 km) from Gainbridge Fieldhouse and 1.4 mi (2.2 km) from Indiana University-Purdue University Indianapolis.

What's nearby

  • Indiana Convention Center - 3 min walk
  • Circle Center Mall - 3 min walk
  • Lucas Oil Stadium - 4 min walk
  • Gainbridge Fieldhouse - 9 min walk
  • Indianapolis Zoo - 5 min drive

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 9 min drive
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel with 2 restaurants, a short walk to Lucas Oil Stadium
Crowne Plaza Indianapolis-Dwtn-Union Stn offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 273 air-conditioned rooms featuring refrigerators. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, discounted use of a nearby fitness facility, and a ballroom.
Enjoy American cuisine at 123 West, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 55000 square feet (5110 square meters) of space consisting of conference space and 22 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
123 West - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 5.00-15.00 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (55000 square feet)
  • Meeting rooms - 22

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 4 2024 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews" "
Rating 8 - Good. 222 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sallie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and was very clean. Staff was very nice!!
Stayed 4 nights in Jul 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Property conditions & facilities
Room was subpar for the rate. Much nicer properties with much nicer amenities for half the price in the same area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was outstanding
Stayed 3 nights in Oct 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Julia

Stayed 2 nights in Sep 2024

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and attentive the staff were. It was a very pleasant experience for my short business trip I will definitely be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Annette

Stayed 2 nights in Sep 2024

6/10 Okay

Jill

Business traveller
Disliked: Property conditions & facilities
Disappointing
The hotel lobby and first floor are beautiful. I paid for a premium room and it looked like every other hotel room with a bed, couch, and a very tiny bathroom. The vanity was so small I had to put my cosmetics on the floor, as there was no other counter space. The card key was demagnetized if it got close to my cell phone. I haven’t had that happen in years. The TV is set to a 100% political channel EVERY time it is turned on. Not my politics and not sure why I had to deal with it. Surely there are non-political options. The valet parking is not cheap and the only other option is to park several blocks away at a public parking garage. I would have been too nervous to walk alone in the dark in an unfamiliar city But the reason I won’t return is because as I was heading out at 6:00 a.m. one morning I asked if I could get a small bottle of water, and I was pointed to the Marketplace to purchase one. At the price I paid for a mediocre room, I didn’t think a complementary bottle of water was too much to ask.
Stayed 3 nights in Oct 2024

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisha

Stayed 1 night in Sep 2024

4/10 Poor

Eric

Disliked: Staff & service
Would never stay there again. Just an awful experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat property with old train car and rooms available in it. Of course the majority of the hotel is quite normal but still great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lisa Marie

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was beautiful and fun (with the train cars right there in the hotel) but the absolute best thing about this hotel is the staff. They were efficient and kind- that perfect blend of professional and friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
There is construction going around the whole property, very dusty and it’s right on the train station so while you are sleeping, it gets interesting
Stayed 2 nights in Sep 2024

4/10 Poor

James Levi, Ridgeville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the nostalgia of the building and the overall environment. For the most part everything was great until we came back to the room after dinner. Our air conditioning had quit and it was almost 80 degrees in our room. I called the front desk and they told me that their mechanical department was gone for the day and they had no other rooms available. The lady was extremely nonchalant, and almost acted as if I was inconveniencing to her. My wife called right after that and requested a fan which they did provide. I mentioned the issues with the air conditioning when I checked out and she told me that sonce we booked through a 3rd party site there wasn't anything they could do. Irregardless of who I booked my room through, I'm sure Crown Plaza made their money off our stay.
Stayed 1 night in Sep 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Stayed 1 night in Sep 2024

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short-term accommodations
No complaints, personnel including valet was flawless. Construction in area made the surrounding area unattractive, but I’m sure will be fine when completed. Close to venues.
Stayed 1 night in Sep 2024