Extended Stay America Suites Indianapolis Airport W Southern

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Indianapolis Airport W Southern

Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5350 W Southern Ave, Indianapolis, IN, 46241
  • Rolls-Royce Heritage Trust
    5 min drive
  • 8 Seconds Saloon
    6 min drive
  • Dallara IndyCar Factory
    9 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    12 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Indianapolis

With a stay at Extended Stay America Suites Indianapolis Airport W Southern in Indianapolis (Wayne), you'll be within a 15-minute drive of Indianapolis Motor Speedway and Lucas Oil Stadium. .This hotel is 6.5 mi (10.5 km) from Indiana Convention Center and 6.9 mi (11.2 km) from Gainbridge Fieldhouse.

What's nearby

  • 8 Seconds Saloon - 6 min drive - 5.1 km
  • Indianapolis Motor Speedway - 10 min drive - 8.8 km
  • Lucas Oil Stadium - 10 min drive - 10.0 km
  • Indiana Convention Center - 11 min drive - 10.5 km
  • Indianapolis Zoo - 11 min drive - 10.5 km

Getting around

  • Indianapolis Station - 11 min drive
  • Canal Station - 18 min drive
  • Indianapolis Intl. Airport (IND) - 12 min drive

Restaurants

  • ‪Gil Tacos - ‬3 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Mel's Drive-in - ‬5 min drive
  • ‪Waffle House - ‬8 min walk
  • ‪Burger King - ‬5 min drive

About this property

Extended Stay America Suites Indianapolis Airport W Southern

Indianapolis hotel in Wayne with free breakfast and a 24-hour front desk
Extended Stay America Suites Indianapolis Airport W Southern offers 121 accommodations with coffee/tea makers and irons/ironing boards. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Lever door handles
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Indianapolis Airport-W Southern Ave
Extended Stay America Southern Ave
Extended Stay America Southern Ave Hotel
Extended Stay America Southern Ave Hotel Indianapolis Airport-W
Extended Stay America Indianapolis Airport-W Southern Ave Hotel
Extended Stay America Airport-W Southern Ave Hotel
Extended Stay America Indianapolis Airport-W Southern Ave
Extended Stay America Indianapolis Airport W Southern Ave
Extended Stay America Indianapolis Airport-W Southern Ave Hotel
Extended Stay America Airport-W Southern Ave
Extended Stay America Airport-W Southern Ave Hotel
Extended Stay America Indianapolis Airport W Southern Ave

Extended Stay America Suites Indianapolis Airport W Southern Reviews

Reviews

5.4
Rating 10 - Excellent. 116 out of 759 reviews" "
Rating 8 - Good. 133 out of 759 reviews" "
Rating 6 - Okay. 123 out of 759 reviews" "
Rating 4 - Poor. 136 out of 759 reviews" "
Rating 2 - Terrible. 251 out of 759 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I saw 3 different rooms and settled on the least offensive due to being later in the night and I was with my kids. The first room smelled disgusting and was dirty. The second room was dirty and the A/C unit was not working. The final room was a little less dirty but the floors still turned my kids feet black. The tub would not drain water so I was given the key to another room just to take a shower. One positive is that the staff was very nice.
Stayed 1 night in Aug 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had bed bugs
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

2/10 Terrible

Yuridia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Dirty Dirty!
Do not stay at this hotel. It is horrible and not clean. Front desk confirmed he was aware of the conditions of the room and were still renting the rooms. Very dirty and unsanitary.
Stayed 2 nights in Aug 2024

2/10 Terrible

nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place. Terrible customer service. Refused To refund me after finding a bed with dirt hair and bugs.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Under staffed, no towels or glass in room, mirror was literally falling off the wall. "Grab-n-Go breakfast was only coffee.
Stayed 5 nights in Jul 2024

2/10 Terrible

Richard

Travelled with family
No room despite reservation - no help in fixing
I really can't speak to the rooms as I never got to see one. I booked my reservation 6 months in advance, but there was no room for me when I got there. They did check me into 1 room, but I discovered folks were already in that room. The assistant manager kept saying there was a problem and he was working on it. After over an hour I got him to admit that the problem was they had no more rooms and there wouldn't be any opening up. He apparently didn't want to tell me that, but thought having me wait was appropriate. He was so worried about helping me find another room that I only saw him one more time as I was leaving - and he was smoking cigarettes at the front door
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and understaffed
The room was generally very dingy, dents In refrigerator, very dirty frudge door handle, walls, broken furniture, broken bathroom door, scuff marks all over the walls, sheets were clean but heavily stained. The underneath of the beds and furniture had clearly not been cleaned in months if not years. In addition to the general dingyness, the room was not cleaned prior to my arrive. There were visible clumps of dirt on the floor, both sinks were dirty, the toilet was very dirty, the tub was dirty. The towels were still wet and dirty from previous occupants. I Asked at the front desk for it to be cleaned but no one ever came. I was able to exchange the dirty towels for fresh towels. TV didnt work but that was ok because I did not want to spend any time in the room anyway. The staff I interacted with were great, but few and far between. I was told they were sharing staff between three hotels.
Stayed 5 nights in Jul 2024

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I haven't stayed at a worse place in a long time.
Perry was about the only good thing here. It started with our rooms not being ready after 4pm. Then our linens were dirty, room had multiple roaches, and the smell was atrocious. We had to buy new linens because we never received any after asking multiple times on multiple days as well as candles to combat the smell. We received towels in our room only once during our 6 day stay and they weren't even put away but were left in the middle of the kitchen on our cooler as if house keeping couldn't be bothered to make the 1 minute walk to the bathroom. We spoke to a rotating cast of characters at the front desk who were kind enough to write down our issues and promised to fix them but there was never any follow through. If you absolutely have no other option I guess this is fine for an emergency situation where you have no other choice.
Stayed 6 nights in Jul 2024

4/10 Poor

Gregory

Liked: Staff & service, room comfort
Disliked: Cleanliness
There Were Issues
I've stayed here before and this was my worst experience with it. There was no towel or washcloth in the room. The was only one garbage can, a tiny one under the sink. The bathroom door, though functional, was damaged. The towel bar was a bit out of shape (like someone had slipped and grabbed it to catch themselves). There were clumps of long hairs stuck to the walls of the shower/tub. The office chairs were dirty. the other chair and the bed were decent. Considering you had a poster about your cleaning practices, you were not operating up to that standard.
Stayed 4 nights in Jul 2024

4/10 Poor

Damion

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire building is desperate need of cleaning. Appears to have not been properly cleaned in months by the oily finger print stains on all the door surfaces. After checking into the rooms we found towels with literal excrement shoved into the bathroom doors. Grease and food drips and splashes all over walls, doors, floors, headboards. Holes in the walls in rooms. Tub surfaces are peeling. Mopping floors and vacuuming outside of the rooms doesn’t seem to be a priority either.
Stayed 4 nights in Jul 2024

6/10 Okay

Greg

Liked: Staff & service
Disliked: Cleanliness
The bathroom area was disgusting like it never got clean there was toothpaste marks on the sink from whoever stayed in room before. The tub look like it hadn’t been cleaned. I took a picture if I could load it I would. The property is very run down too. Broken furniture and whatnot.
Stayed 5 nights in Jul 2024

2/10 Terrible

Rachel

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was sticky.
Stayed 4 nights in Jul 2024

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
Just dreadful! The rooms were dirty and smelled bad - clearly overwhelmed staff were doing their best, but didn't have enough of anything (no towels, no breakfast food, no housekeeping during our 4 day stay). Food kept backing up into the sink. Bathtub floor was all torn up; furniture was broken, scratched and dirty.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Supposed to be a 2 room suite. No sofa in the first room. Also supposed to be king bed suite. Had two small full size beds in bedroom area. All floors and bathroom were filthy. Pubes on toilet-nothing clean. Black fingerprints on fridge door. No towels or washcloths in room the first day and had to call four times to get some and they didn’t get brought to the room until after 1 am the next day after checking it was supposed to be a nonsmoking hotel but entire place smelled like stale cigarette smoke. I will never stay at an extended stay again and would not recommend to anyone.
Stayed 2 nights in Aug 2024

2/10 Terrible

Judy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Didn't end up staying as they did not have room cleaned and available at 8:30 PM. Later said sofa bed was missing the mattress. Others started turning keys back in and asking for refunds because of bed bugs. Sat in lobby for over an hour while they looked at room and overheard staff talking about bedbugs.
Stayed 4 nights in Jul 2024

2/10 Terrible

Stephanie

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived an hour and a half after check-in time, was told it was still being cleaned. 30 mins later, get room. It was disgusting. Hair on towels, floor made all of our socks filthy, broken cabinets taped with blue painters tape. No blankets for pull out sofa. Missing remote for tv in bedroom. Forced to watch same channel for 4 days. Bathtub had slippery grime you had to step in to get in the side opposite the shower head. Toilet would not flush properly. Pillows were barely stuffed and lumpy. One key card stopped working on the 2nd day. Lobby, hallways, and elevator were very hot and stuffy. No AC on in common areas. Entire building smelled disgusting, including room, despite using lots of air freshener. Will NOT be staying here ever again. I would rather sleep in my car.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Deborah

Stayed 6 nights in Jul 2024

6/10 Okay

Alexis

Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!!
This is the worst hotel stay I ever had. The photos on the website do not show how poorly maintained the property is. As soon as i drove into parking area it looked like an abandoned place with trash, mattresses by the trash can. Felt unsafe. The entrance was dirty and food smells as soon as you walk in. They make you sign a questionable paper. The elevator has cardboard on floor. And the room nothing like stated on website. A window had a crack and hot air coming in. You could hear loud noises from people that seem to live there. A/c very noisy. We coulnt sleep and left early to airport for that reason. Couldnt find a room close by so we couldn't immediately leave.
Stayed 1 night in May 2024