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Antay Hotel & Spa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Antay Hotel & Spa

2 indoor pools, 4 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas
Front of property
Junior Suite, 2 Queen Beds, Non Smoking (Doble)
Junior Suite, 2 Queen Beds, Non Smoking (Doble) | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Spa
  • Breakfast included

Explore the area

Map
Avenida Chile 1108, Arica, Arica y Parinacota, 1000000
  • Arica Casino
    9 min walk
  • Station Arica-La Paz
    11 min walk
  • Parque Nacional Lauca
    13 min walk
  • Arica (ARI-Chacalluta)
    24 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Terrace (Single)

Junior Suite, 1 Queen Bed, Non Smoking, Terrace (Single)

Junior Suite, 1 Queen Bed, Non Smoking, Terrace (Single)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking (Doble)

Junior Suite, 2 Queen Beds, Non Smoking (Doble)

Junior Suite, 2 Queen Beds, Non Smoking (Doble)

  • City view
  • Sleeps 2
  • 2 Queen Beds

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About the area

Arica

A stay at Antay Hotel & Spa places you in the heart of Arica, within a 15-minute walk of Arica Casino and Station Arica-La Paz. .This beach hotel is 0.7 mi (1 km) from Parque Nacional Lauca and 0.8 mi (1.2 km) from Arica Culture House.

What's nearby

  • Arica Casino - 9 min walk
  • Station Arica-La Paz - 11 min walk
  • Parque Nacional Lauca - 13 min walk
  • Plaza Colon - 14 min walk
  • Laucho Beach - 6 min drive

Getting around

  • Arica Station - 5 min walk
  • Arica (ARI-Chacalluta) - 24 min drive

Restaurants

  • ‪Wendy’s - ‬8 min walk
  • ‪Kfc - ‬9 min walk
  • ‪Doggis - ‬9 min walk
  • ‪Pollo's Top - ‬11 min walk
  • ‪Chifa Urbano - ‬12 min walk

About this property

Antay Hotel & Spa

Family beach fun and 4 outdoor pools
Antay Hotel & Spa offers 129 accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 8 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 129 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 4 outdoor swimming pools and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Alborada, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Alborada - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Alborada

Things to do

  • 2 indoor pools
  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping centre
  • A hot tub
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 8

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 8 years old are not allowed in the spa

Property is also known as

Antay Hotel Arica
Antay Hotel
Antay Arica
Antay Hotel & Spa Hotel
Antay Hotel & Spa Arica
Antay Hotel & Spa Hotel Arica

Antay Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 122 reviews" "
Rating 8 - Good. 20 out of 122 reviews" "
Rating 6 - Okay. 6 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 4 out of 122 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antay Hotel is excellent, probably the best hotel in town. During my stay, I always had the feeling that the personnel was willing to accommodate my needs and help with any request. This is an excellent choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. Room was spacious, clean and comfortable. View from veranda was spectacular! Breakfast was awesome!
Stayed 5 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

julie

Stayed 7 nights in Jan 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Arica central.
Stayed 1 night in Jan 2024

8/10 Good

julie

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ramiro

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Riccardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel overall is good. However housekeeping and, most of all, the service at the restaurant was bad. We had lunch the first and had to wait an unacceptable long time. We have some food sensitivities, but the staff seems not to understand how this is important. I was sick for a couple of days, and my wife was not allowed to take my included breakfast to our room, saying that there was an extra charge for room service. I asked for fried eggs at breakfast, but they told me that.the egg service was only for omelets (!!!). Not really a 5-star service.
Stayed 6 nights in Oct 2023

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
i didnt like the breakfast with no option to take it to your room. if your wife wants to sleep in you cannot take her breakfast to the room. it is against the rules. there should be local olives and fresh local bread for breakfast.
Stayed 9 nights in May 2023

6/10 Okay

Aldo R

Stayed 5 nights in Apr 2023

10/10 Excellent

Cassiano

Stayed 4 nights in Mar 2023

8/10 Good

CAROL

Stayed 2 nights in Mar 2023

10/10 Excellent

Bob

Stayed 1 night in Mar 2023

8/10 Good

Carmen

Stayed 5 nights in Jan 2023

2/10 Terrible

Catherine

Stayed 2 nights in Jan 2023

10/10 Excellent

Victor

Stayed 2 nights in Jan 2023

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay!

10/10 Excellent

Medelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the indoor heated pool, exercise area, restaurant service. I was please with the breakfast option, and the magnificent view of the Morro de Arica, and partial view of the ocean from my room. I truly enjoyed my stay, thank you very much for your services.
Stayed 3 nights in Jan 2022

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Service, incompetent management
Ignorant staff, lack of training & the most infuriating service I have ever received from start to finish. The hotel is nice but the staff have no idea what they should be doing, have no direction and the vast majority are just plain rude. Check in I was told by concierge that I had to join the long Check Out queue. After 45 minutes I was told I couldnt check in until 3pm & the concierge then took my bag. So a 45 minute wait to drop a bag. When I returned at 3pm there were 4 members of staff standing behind the frontdesk but only 1 was serving guests. A large queue of guests and again waited around 30 minutes to complete the rudest & longest check in process I have ever experienced. The room itself was great. But then the poor service continued. No one available at the Spa reception - when they finally arrived they are rude and unhelpful. At breakfast the first morning we arrived - waited outside for around 5 minutes but didnt see a single member of staff so entered the restaurant, ate breakfast and left before even seeing anyone. The next day the 8 staff in the restaurant were all over the place. No guest is allowed to touch anything on the buffet (although we had yesterday!) - this "covid" process is a chaotic mess? The night before we waited 50 minutes for a side of fries and 30 minutes for a draft beer (to be told there was now no draft beer). Also whilst arranging a late check out the receptionist dealing with me picked up the phone mid conversation and answered a call.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in all areas very friendly and kind. Always smiling and helpful. The food was very good with large portions that could be shared. Very clean. Outdoor pool and hot tub was unseated. Indoor pool area like a sauna. Great indoor play area for small children with a fee.
Stayed 1 night in Jan 2020