When you stay at SOWELL RÉSIDENCES New Chastillon in Isola, you'll be in a regional park, just steps from Isola 2000 and Front de Neige Ski Lift. .This ski residence is 0.2 mi (0.2 km) from Isoliane Adventure Park and 0.2 mi (0.3 km) from Pelevos Ski Lift.
You'll have the entire apartment to yourself and will only share it with other guests in your party.
SOWELL RÉSIDENCES New Chastillon
Slopeside fun with indoor pool and bar/lounge
SOWELL RÉSIDENCES New Chastillon offers 75 accommodations with safes and hair dryers. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels.
Recreational amenities at the residence include ski-in/ski-out access, an indoor pool, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 75 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves.
Enjoy the convenience of ski-in/ski-out access at this residence, which also features an indoor pool and a sauna. Additional amenities at this residence include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Languages
English, French
Property amenities
Ski
Close to a ski area, ski runs and ski lifts
Cross-country skiing and downhill skiing nearby
Ski-in/ski-out access
Ski storage
Downhill skiing on site
Pool/Spa
Indoor pool
Sauna
Internet
Free WiFi
Parking and transport
No on-site parking available
Free off-site parking
Kitchenette
Fridge
Stovetop
Microwave
Dishwasher
Electric kettle
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7 AM–9:30 AM: EUR 18 for adults and EUR 12 for children
1 bar
Bathrooms
Bath
Towels provided
Hairdryer
Entertainment
Flat-screen TV with cable/satellite service
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 10 per pet per night
1 total pets
Welcoming cats and dogs only
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Safe
Multilingual staff
Luggage storage
Safe at front desk
Fireplace in reception
No housekeeping
Front desk (limited hours)
Location highlights
In the mountains
In a regional park
Things to do
Snow sports gear
Snowboarding on site
Hiking/biking trails on site
Sledging nearby
Rafting nearby
Snowmobiling nearby
Bike rentals nearby
Snowshoeing nearby
Hiking/biking trails nearby
Mountain biking nearby
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
Security system
General
75 rooms
3 floors
1 building
Policies
Check-in
Check-in start time: 5 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out
Renovations and closures
The property is closed between August 30 and December 5.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 300 per stay
A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Facilities fee: EUR 10 per person, per night and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Chastillon
New Chastillon
New Chastillon Aparthotel
New Chastillon Aparthotel Isola
New Chastillon Isola
New Chastillon House Isola
New Chastillon House
Le New Chastillon
Sowell Residences Chastillon
SOWELL RÉSIDENCES New Chastillon Isola
Résidence Soleil Vacances New Chastillon
SOWELL RÉSIDENCES New Chastillon Residence
SOWELL RÉSIDENCES New Chastillon Residence Isola
SOWELL RÉSIDENCES New Chastillon Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.
Janet
Stayed 4 nights in Jul 2024
4/10 Poor
ron
Travelled with partner
23 July 2024
We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..
Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)
Rooms are small and all except one bedrooms have kitchens right next tot beds. Guests that stay in rooms that face the slope would experience a lot of noise starting 5 am.
Hotel with direct access onto the slopes; Size of one bedroom apt perfectly suited for a family of 4. Close to all amenities (shops, car park, ski pass)
Verified traveller
Stayed 3 nights in Mar 2019
6/10 Okay
Verified traveller
Travelled with family, Travelled with group
23 Feb 2019
I have stayed 3 times the reception staff are extremely helpful. However, the security staff are not. I was told that on the 5th day of getting up early to work before skiing (7am ) that if I did not leave the lounge area with my laptop they would shoot me and my familly and they don't like the English!!!
excellent location with true ski in and out facilities. we had the best room with a view over the piste and a little balcony. Breakfast was buffet and really satisfying with lots of choice served at a pleasant time between 7.30 - 9.30. Locker room facilities for skis and a luggage room for luggage if you depart after check-out makes this a really good choice for anyone with a late flight time. lovely staff and helpful. highly recommended.
First off Le New Chastillon is one of the ski in/out hotels at Isola. It’s also right next to the parking lot two ski rental shops and the lift ticket office so it’s one of the most convenient hotels up there. The staff is super nice and we had a view of the green piste right outside our window. Very cool. The hotel itself is clean and fairly modern, although my room had only a bunk bed and sofa inside and no normal bed. Also the WiFi didn’t work for some reason and the 10am checkout time is quite early. However, my friend and I spent very little time in the hotel itself - I don’t imagine you will either - so all things considered it’s a very good value. In fact I’ll be staying here again over Christmas for more skiing!
Justin
Stayed 1 night in Dec 2018
8/10 Good
David
5 Apr 2018
Liked: Staff & service, room comfort
Good ski-in/ski-out, with a few maintenance issues
Helpful service, great ski-in/ ski-out location and comfortable enough room on night one; downgraded to a not-so-great room on the second night (due to two separate bookings) Both rooms looking a little tired at the end of the season with a cracked window in one that had been repaired with gaffer tape (certainly posed a risk for kids as it was at eye level) and no batteries in the remote for the TV. Level of room kit was passable.
Making your own bed? sheets, pillows and q covers.
So after a 3 hours trip - you can't get into your room until after 5pm onwards, so you ski for a few hours. Tired.....finally you enter your room and you have to make up your bed of sheets, pillows and quilt cover 3 beds......tired husband, wife and child not a great start to the holiday.
Location good, but room quality poor. Finishes were cheap, Nail holes in the wall where mirror had come off. The room was cold for 3 days. It was on the energy card system- in the Alps at a ski resort really. I had to leave the card in to keep the heating on it was not fit for purpose. The staff were not interested, they came in turned it up but it did not heat the room for 3 days. Bed really uncomfortable. Staff ok but really not engaged.
Overall was pretty decent.
Perfect location, the staff were helpful & friendly.
Annoying that check in is at 5pm & you have to make your own beds. We had missing duvets, no toilet paper or towels and also other people's hair on pillows & a few dirty dishes.
The apartment was modern and perfect for the 3 of us.
Great location. Awful accommodation, rooms are tiny, only double bed is sofa bed. Upon arrival you need to make up your bed with sheets, pillow cases and duvet covers. Bedding is very old an stained. Not a 4 star hotel. On top of the 280 euros we paid per night they also charge you 65 euros to clean room unless you as the client strip all the beds, take the rubbish out and wash all the cutlery up.... Rip off !!!Very disappointing. A real shame
because the resort itself is lovely.
The location is practically perfect, but unfortunately the room just doesn't work for a family set up. Way too cramped and happy for kids to accommodate a bunk bed, but two adults on a sofa bed is a joke.... The most uncomfortable bed I have ever slept in and I can sleep on any flight so was shocked at the discomfort. The downstairs toilets near the boot room stunk and drifted into the lift and breakfast area- very unpleasant to say the least. Making beds on arrival is also unwanted when you have been skiing all day. I know isola is not an upmarket ski resort but felt like I was in a student hostel which made it very poor value for money @ £180 per night Feb half term.