With a stay at Grand Residence by NewInn, you'll be centrally located in Istanbul, within a 10-minute drive of Mall of Istanbul and Başakşehir Fatih Terim Stadium. .This family-friendly apartment is 17.8 mi (28.6 km) from Galata Tower and 18.8 mi (30.2 km) from Taksim Square.
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Grand Residence by NewInn
Family-friendly Istanbul apartment in Basaksehir with a full-service spa
Grand Residence by NewInn offers 110 air-conditioned accommodations with rice cookers and slippers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Kitchens offer full-sized refrigerators/freezers, separate dining areas, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 50-cm Smart televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the apartment include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the apartment's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 110 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 50-cm Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and rice cookers.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a fitness center, and bicycles to rent. This apartment also features concierge services, babysitting (surcharge), and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Grand Residence by NewInn.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Languages
Arabic, Azerbaijani, English, Russian, Turkish
Property amenities
Pool/Spa
Indoor pool
Sauna
Steam room
Full-service spa
Internet
Free WiFi
Parking and transport
Free secured, covered self-parking on site
Family friendly
Playground
Babysitting (surcharge)
Bed rails
Cabinet locks
Kitchen
Fridge (full size)
Oven
Dishwasher
Coffee grinder
Water dispenser
Rice cooker
Cookware/dishes/utensils
Toaster
Dining
Dining table
Couples dining
Private picnics
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Rainfall shower head
Slippers
Bidet
Hairdryer
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
50-cm smart TV with cable service
TV in a common area
Laundry
Washing machine
Laundry facilities
Near a laundromat
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bath
Lift
Handrails in stairwells
Soundproofing
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Wheelchair-accessible spa
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Multilingual staff
Housekeeping (on request)
Iron/ironing board
Phone
Virtual front desk
Communal living room
Corner/local shop
Ballroom
Location highlights
Near the airport
Near a metro station
Near a train station
In the city centre
Near a health or beauty spa
Near a hospital
Near outlet shopping
Things to do
Fitness centre
Bike hire on site
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
110 rooms
Individually decorated
Individually furnished
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's Jusin Mobile mobile app before check-in
Access methods
Private entrance, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Housekeeping fee: EUR 40
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number 34-824
Property is also known as
Grand Residence
Grand By Newinn Istanbul
Grand Residence by NewInn Istanbul
Grand Residence by NewInn Apartment
Grand Residence by NewInn Apartment Istanbul
Grand Residence by NewInn Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I came at the residence estimated 14.00. I got my keys at 16.30. When I came in the room at 18.00 it was a complete disaster. The room was messed up and there were maintenance there to repair the bed. I called the place because there was no reception downstairs so that was one hell of a job.
They told me that they forget that there was a maintenance repair today and they didn’t arrange it on time. They said without any pardon that they would return my money and that there where no any rooms left.
I haven’t received any mail yet with the cancellation of my booking or any evidence of the refund.
I will never go to this place again in my life. No reception, no one downstairs.
I was really surprised when the security guard refused to allow me to enter to the lobby to complete my check in as the hotel was out of staff at reception… I was left with no option just to sit on the street pathway to call the support team !!!! Security guard must be trained how to treat the customers in more respectful and professional way
عبارة عن شقق فندقيه لايوجد بها دفع عن طريق الشبكة بعيدة جداً عن كل شي .. لايوجد بها خدمات ولا استقبال لا انصح بها
Andaleeb
Stayed 4 nights in Sep 2023
4/10 Poor
Khalid, Dubai
Travelled with family
9 Sept 2023
Disliked: Cleanliness
They don't provide cleaning service and they don't have 24x7 reception service. If your flight at night you will have issues in checkout since no one will be there.
Khalid
Stayed 14 nights in Aug 2023
8/10 Good
Abdul Rehman
6 Sept 2023
Liked: Cleanliness, room comfort
Over all good
Over all good but the employee at the desk down should be more helpful and welcoming tourist people as most of the gest is foreigners
Abdul Rehman
Stayed 2 nights in Sep 2023
8/10 Good
Talat
Travelled with family
24 Aug 2023
Liked: Property conditions & facilities
I like this property for being clean, with a few nice amenities; however it was far from some of the tourist attractions and Grand Bazaar. The concierge desk was helpful, but our check-in wasn't a smooth one with a couple of hours delay to get our apartment ready which should've been ready by 3pm and it wasn't ready by 5:30. There was a trash left over in the apartment and the bed cover wasn't replaced. The bed sheet had a nasty stain on it and we had to request to get it replaced which was finely replaced the next day. Another issue with this and surrounding properties which are located outside of the city, it takes time to request a taxi and there is no metro near the property. Thank you!
The building itself was well-designed and the playground/garden area was nice.
However, the services were very poor; shampoo was given as hand soap for instance.
More importantly, the pool was gender specific which was NOT said ahead of time, and it was not available on Monday, which was also not communicated.
It took 20-30 minutes to check-in for most people.
Housekeeping left early, and then still didn't give us the sheet and towel (and soap) that we'd requested the next day.
The dishwasher was not run either, and as there wasn't dish soap, we spent our time without many of the dishes avail able to us.
Great property, with great price. Customer service was amazing, felt welcomed. Property was clean and tidy, everything was amazing. Definitely would recommend!