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Mercure Jakarta Batavia

4.0 star property

Photo gallery for Mercure Jakarta Batavia

Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains
View from property
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
Jalan Kali Besar Barat 44-46, Jakarta, DKI Jakarta, 11230
  • Jakarta History Museum
    ‪7 min walk‬
  • Taman Fatahillah
    ‪7 min walk‬
  • Mangga Dua Square
    ‪5 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace

  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Luxury Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Luxury Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Privilege, Luxury Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

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About the area

Jakarta

With a stay at Mercure Jakarta Batavia in Jakarta (Old Jakarta), you'll be a 3-minute drive from Taman Fatahillah and 7 minutes from Pasar Baru. .This spa hotel is 4.2 mi (6.7 km) from Jakarta International Expo and 4.5 mi (7.3 km) from Istiqlal Mosque.

What's nearby

  • Pasar Baru - 7 min drive
  • Jakarta International Expo - 9 min drive
  • Istiqlal Mosque - 9 min drive
  • Grand Indonesia - 9 min drive
  • National Monument - 10 min drive

Getting around

  • Stasiun MRT - Setiabudi - 10 min drive
  • Jakarta Kota Station - 13 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 31 min drive

Restaurants

  • ‪Café Batavia - ‬6 min walk
  • ‪Colosseum Club - ‬7 min walk
  • ‪Bakmi Orpa - ‬8 min walk
  • ‪Raja Kuring - ‬4 min walk
  • ‪Queen Palace Restaurant 皇后宫酒家 - ‬2 min walk

About this property

Mercure Jakarta Batavia

Hotel with 2 restaurants, a quick walk to Taman Fatahillah
Mercure Jakarta Batavia offers 376 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ALAYA SPA. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 376 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Malaka Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Malaka Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Loubee - Onsite bar. Open daily.
Soenda Kelapa - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: IDR 135000-150000 for adults and IDR 70000-150000 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Malaka Restaurant
  • Loubee
  • Soenda Kelapa

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Conference centre
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sunloungers
  • Vegetable garden

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – July 2019
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 135000 to 150000 for adults, and IDR 70000 to 150000 for children
  • Airport shuttle fee: IDR 380000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 380000 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Rivier Hotel Jakarta
Rivier Jakarta
Batavia Hotel Jakarta
Mercure Jakarta Batavia Hotel
Mercure Jakarta Batavia Jakarta

Mercure Jakarta Batavia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 142 reviews
Rating 8 - Good. 51 out of 142 reviews
Rating 6 - Okay. 9 out of 142 reviews
Rating 4 - Poor. 6 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Min, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Old Town Jakarta
This was an add on day to my original five day stay I enjoyed the hotel and the staff, especially Tarysa and Erna at the front desk, Julia at the restaurant and Nisa from the Spa and situated in the Old Town the location was ideal for me
Stayed 1 night in Jul 2024

8/10 Good

Damond

Stayed 1 night in Jul 2024

8/10 Good

Johanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Delayed check in due to room not being ready. However, staff was kind and apologetic in explaining. Also we stayed on the 6th floor and it smelled like cigarette smoke. Not sure if smoking was allowed in the hotel or just on certain floors. But didn’t appreciate that. Also the carpet in the hallway was dirty.
Stayed 1 night in May 2024

8/10 Good

Yunus

Travelled with group
Liked: Cleanliness, staff & service, amenities
It’s a stay in a historical building and it was nice. I enjoyed lounging at the pool in the morning as it was peaceful.
Stayed 1 night in Apr 2024

8/10 Good

Moldovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Clement, Rome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

JUNHONG JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a short stay, rooms were large and service impeccable. If you are looking to live away from the Jakarta crowd yet close to most of the major attractions then this is the place for you
Stayed 2 nights in Feb 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities
The room i had, Deluxe was excellent . large and modern. I had some few small issues with staff not being to international standards to start , but they improved In room services was poor, the coffee maker Cumbersome , I loved the Old Town Jakarta location and slightly distressed external appearance of the hotel
Stayed 2 nights in Jan 2024

6/10 Okay

Aimran

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Akram Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel facilities are good, clean and new. The beds are comfortable and clean. I did not love the neighborhood and wouldnt stay in this location again, but if you need an hotel around the area this is a good option. On our last night, we ordered room service and I was informed that the POS machine wasnt working and that he would return the next day. In the morning, they knocked in our room before 7am to charge, bothering our sleep. Besides that, service was good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in historical part of the town, close to airport
Stayed 1 night in Nov 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulously comfortable hotel, spotlessly clean, very nice staff. Most comfortable bed I have ever slept in. Difficult to walk in this area as crossing the road is very scary. There is only a small choice of western meals on the menu.
Stayed 23 nights in Aug 2023

6/10 Okay

Mohammed

Liked: Staff & service
The hotel wasn’t bad nor the service but didn’t like the area
Stayed 1 night in Sep 2023

8/10 Good

Kien Chuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Stayed 3 nights in Aug 2023

8/10 Good

Bernard

Stayed 1 night in May 2023

2/10 Terrible

Vinesh, Wembley

Business traveller
Disliked: Cleanliness, staff & service
AC was broken, room service would omit orders without informing in advance. 45 minute wait to be called to receive room service. Rooms were not clean. Just a nightmare
Stayed 2 nights in Mar 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It is excellent value for money, and the sleep quality is fantastic. Can’t say enough good things about the hotel. Thanks very much guys. Kevin.
Stayed 4 nights in Mar 2023

10/10 Excellent

Drew Peerless

Stayed 1 night in Feb 2023

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. I checked in at 12 and checked out at 3pm because I had a meeting in between that time. The sheets had stains of god knows what, the floors were clearly not clean in some time and the room was filthy, the bathroom yuck... My spouse complained and all they only showed us an upgraded room which ironically had the same issues. So we checked out. Please be aware this hotel is in an undesirable area of Jakarta and is in no shape or form a nice clean place as they present in the images. They have a modern restaurant and seem to have spent all the time there because in one word its GROSS.

8/10 Good

Tamara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel is good but its surroundings are horrible
The hotel itself is great, it’s new, and clean. They have an issue with the food though, their main food rush hour is lunch, so when you have your daily paid for breakfast, even though it ends at 10am, by 9am, nothing is refilled as much, the food and drinks start to get cold. The staff are friendly but you feel they start to look at their watches starting at 9am, and you get the feeling that you came late and should in a kind way.. leave. The location of the hotel is horrible, only fathalla square is close by but there isn’t much that’s in good clean shape that is a walking distance, it’s at least 20-30min walk.
Stayed 9 nights in Feb 2023

10/10 Excellent

Ngai Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality of facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Yohanes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has just recently renovated. Everything is clean and well decorated. The hotel also have good facilities from pool, gym to sauna and spa. The bike is free when you want to explore the old town as it is just next to the property.