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Sunlake Waterfront Resort and Convention

4.0 star property

Photo gallery for Sunlake Waterfront Resort and Convention

Lobby sitting area
Outdoor pool, pool loungers
View from room
Executive Room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
Jalan Danau Permai Raya Blok C 1 Sunter, Jakarta, Jakarta, 14350
  • Mall Of Indonesia
    ‪3 min drive‬
  • ITC Cempaka Mas
    ‪3 min drive‬
  • Mal Artha Gading Shopping Mall
    ‪3 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪46 min drive‬

Room options

View all photos for Ambassador

Ambassador

Ambassador

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family

Minibar, in-room safe, desk, blackout curtains

Executive Family

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite

Oriental Suite

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Family

Deluxe Family

Deluxe Family

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Executive

Minibar, in-room safe, desk, blackout curtains

Deluxe Executive

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Sunlake Suite

Sunlake Suite

Sunlake Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Jakarta

With a stay at Sunlake Waterfront Resort and Convention in Jakarta (Jakarta Utara), you'll be within a 5-minute drive of Mall Of Indonesia and ITC Cempaka Mas. .This family-friendly hotel is 1.7 mi (2.7 km) from Mal Artha Gading Shopping Mall and 3.1 mi (4.9 km) from Mal Kelapa Gading.

What's nearby

  • Mall Of Indonesia - 3 min drive
  • Mal Kelapa Gading - 6 min drive
  • Jakarta Cathedral - 8 min drive
  • Jakarta International Expo - 8 min drive
  • National Monument - 12 min drive

Getting around

  • Boulevard Utara LRT Station - 4 min drive
  • Jakarta Kemayoran Station - 7 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 31 min drive

Restaurants

  • ‪Will Be Restaurant - ‬8 min walk
  • ‪RM Padang Karya Bundo - ‬8 min walk
  • ‪Bakso Hunter - ‬8 min walk
  • ‪Bakso Sapi Singkawang 28 - ‬7 min walk
  • ‪Bakmi Sui Sen - ‬9 min walk

About this property

Sunlake Waterfront Resort and Convention

Family-friendly Jakarta hotel in Jakarta Utara with 4 restaurants
Sunlake Waterfront Resort and Convention offers 228 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 228 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Silver Spoon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Silver Spoon - This restaurant specializes in local and international cuisine.
Grand City Restaurant - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Silla Korean Restaurant - This family restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
Queens of India - This family restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 125000 for adults and IDR 65000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Silver Spoon
  • Grand City Restaurant
  • Silla Korean Restaurant
  • Queens of India

Things to do

  • Fitness classes
  • Bike rentals
  • Bike parking
  • Children's pool
  • Fitness centre
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa services
  • Tennis

Family friendly

  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 65000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunlake
Sunlake Hotel
Sunlake Hotel Jakarta
Sunlake Jakarta
Jakarta Clarion
Sunlake Hotel
Sunlake Waterfront Convention
Sunlake Waterfront Resort Convention
Sunlake Waterfront Resort and Convention Hotel
Sunlake Waterfront Resort and Convention Jakarta
Sunlake Waterfront Resort and Convention Hotel Jakarta

Sunlake Waterfront Resort and Convention Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 145 reviews
Rating 8 - Good. 66 out of 145 reviews
Rating 6 - Okay. 24 out of 145 reviews
Rating 4 - Poor. 11 out of 145 reviews
Rating 2 - Terrible. 5 out of 145 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JINESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !!!
Had an amazing stay. Excellent service, comfortable beds and big rooms. AC is not that powerful but is comfortable. Food is good and breakfast has good variety. Overall highly recommended for people coming for expo at JIEXPO centre.
Stayed 4 nights in Oct 2023

10/10 Excellent

sadanand sanjeeva

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing staff but room service needs to be better
Stayed 2 nights in Jul 2022

4/10 Poor

atul

Stayed 1 night in Oct 2021

10/10 Excellent

Ismail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

8/10 Good

BoonHeng

Business traveller
Liked: Staff & service
Stayed 2 nights in Feb 2020

6/10 Okay

Chin Han

Travelled with family
Disliked: Room comfort
Big room, low price.
The room is quite big... but pretty uncomfortable. WiFi keeps getting server not responding and have to keep asking for ID and password. Room amenities is quite basic. First room that I am allocated had the single bed so shaky. Change room but still pretty similar
Stayed 1 night in Feb 2020

8/10 Good

ASHISH

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Hotel is well attended and in a good location. Staff is friendly and the food at the Indian restaurant is good.
Stayed 6 nights in Dec 2019

8/10 Good

ASHISH

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Rimesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
okkk
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
All Okk For Indian get easy bcoz food and all
Stayed 2 nights in Aug 2019

8/10 Good

BoonHeng

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is easy to find something to eat even at night. But the bathroom is terrible. Every time you flush the toilet water leaking from the side and every time you shower the water did not drain fast so there is water pooling on your feet..gross. They only give you 2 towels in the room even though we booked for 4 peoples..no towel for face or hand. We have to ask to housekeeper every day for extra towel.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staf punya perangai very baf
Stayed 2 nights in May 2019

10/10 Excellent

CHONG, Langkawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lake view. Good facilities. Swimming pool, gym, sauna etc.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much ... eventhough i was bitten by bugs the whole night during my sleep room 4143 i am so tired that i slerp through. i did talk to the front desk but they just said ok. Hahaha maybe they don't understand my pain i would live to come back ith my family the next time
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Quiet, Relaxing Place in Jakarta
Always pleasant after several times repeated stays here, quiet area for resting and relaxing, but still conveniently close to the busy commercial district of Kelapa Gading
Stayed 3 nights in Nov 2018

8/10 Good

Salahuddin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Rimesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good Worth in price
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

BoonHeng

breakfast is not good
Stayed 1 night in Aug 2018

6/10 Okay

BoonHeng

Disliked: Cleanliness
Stayed 1 night in Apr 2018

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good!
Request for Towels ignored even after second request. Rooms not clean. Service hopeless. Breakfast limited in selection.

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Trades & Descriptions Act
Not a lot to say other than Hotels.com need to standardize WORDING when describing accommodation. Kitchen/Kitchenette to me is all the same; turns out not to be. Duped into thinking room was other than it turned out to be. Will not make the same mistake again. Of course Hotels. com did nothing about it when I called.