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Pretty good experience. Big room

I recently stayed at the Ritz-Carlton Chengdu, and it was an exceptional experience. Though there was a small hiccup with the airport pickup, the team quickly made it up to us, showcasing their commitment to excellent service. From the moment we arrived, the staff went out of their way to ensure our stay was flawless, and every interaction felt warm and attentive. The rooms were beautifully designed with luxurious touches and breathtaking city views. Housekeeping kept everything spotless, and the little details made it feel extra special. Dining at the hotel was a highlight, with a breakfast buffet offering both local and international options, and the staff in the dining area made each meal feel like a memorable occasion. The amenities were equally impressive, especially the spa and pristine pool, which provided the perfect spots to relax. The location was also ideal for exploring Chengdu. Despite the initial hiccup, the Ritz-Carlton Chengdu’s incredible service more than made up for it, and I left feeling truly taken care of. I highly recommend this hotel and look forward to returning!

employees of the hotel are excellent and friendly. they are great people.

It is good hotel, but the name with (Tianfu area zone ) is misleading. It gives you wrong impression, very close to airport. It is actually 40 minutes drive, once every hour. Not easy to find shuttle station ( need to know the license number of bus by phone) for traveller without chinese phone. Wifi in airport is not available for traveller without chinese phone number to get confirmation code. ESIM does not work for phone or wifi there.

Fantastic location along the main river. Close to city centre and attractions. Good breakfast and friendly staffs. Comprehensive service apartment facilities. Definitely value for money.

The hotel is very clean and the room are spacious. Breakfast was a plus. The Front Desk staff were amazing and very helpful. They went out of their way to help us with the Panda Base tickets. Even right up till check out. They arranged our airport transfer without a problem. I will definitly return here and will recommend it to my colleagues. Congratulations and well done. Best regards Edward