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Very nice hotel in a good location with friendly and helpful staff. The room was clean, spacious and quiet. Free ramen and ice cream were offered to guests in the lobby in the evening. I would definitely stay here again.

Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.

A great experience from the beginning. Easy parking across the street. Efficient checkin even when there was a tour bus. Small but comfortable room. Convenient location. Good breakfast and fantastic onsen walkable to everything.

Very accessible from Matsumoto Station. The hotel was very clean. I especially appreciated the cleaning after 3 nights of stay to be sustainable. The towel bags was a nice feature so we were able to carry the towels to the bath. Breakfast was delicious. There were so many options ranging from Japanese to western. There was something for everyone to eat. The hotel had nice little perks. When we stayed, there was happy hour (free alcoholic or non-alcoholic) and evening snack in the dining hall.

Excellent facilities, very clean and comfortable. Our room was a good size and the shower had excellent pressure. Staff were friendly and very helpful. Great place to stay

My sons and I liked the onsen experience, the small services at the onsen and the nightly ramen.