I got there at 3pm for check-in, I paid for a room at a high level, floor 25 or above. I was told it wasn't ready and they will call me once is ready, I waited at the restaurant inside the hotel, but they never called me, after I finished eating I asked if my room was ready, they gave me a room in floor 22, and next to the service elevator, so you can imagine the noise of it going up and down all day and night. TVs are outdated, who watches cable TV in 2024, I'm not asking for streaming accounts but at least the possibility to use mine. But maybe my expectations were as high as the price I paid.