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Situated in downtown area, parking was difficult for vans although the valet parked it for us. The facility, breakfast area and the staff is really good. This was the only hotel in Turkey where most of the staff spoke in English.

10/10 with the services and amenities!! Loved the platform deck to go swimming in the Med plus the valet parking.

We had a wonderful time and the hotel was spotless and very clean. Staff were friendly and attentive and the entertainment team were engaging and activities were good and varied. Food was fresh and lots of choice. Lunch at the beach restaurant was a lovely setting and friendly staff. Lots to do but also able to sit and relax by the pool whilst the kids enjoyed the water slides. Foam party was great fun and the pool inflatable was a big hit. Loved our evenings in the lobby bar upstairs playing cards and staff there were very good. Room amenities were excellent with soft drinks and snacks refilled daily and bathroom items also replenished. Room was a good size with a balcony and able to request room clean daily if needed. Although the piers were not open or a couple of bar areas this was understandable as it’s not main season and the areas were being done up/maintained. Shop onsite is expensive and would suggest bringing pool items/snacks for the kids with you. The spa was excellent and the treatments we had for both kids and adults were fantastic - would recommend. Also the use of the steam room, sauna and gym is included and we did this daily. This is a fab hotel and would definitely come back.

I really loved my room; it was beautiful and overlooked the ocean. The front desk staff were great, and so incredibly friendly and accommodation. The room service was great, but the restaurant Pablito had mediocre food and very miserable staff working there. One of the things that I think is important for the hotel to consider is to add a tip option to the food and drink bills. Many people don't carry cash, so having the option to include a tip for the very hardworking staff would be great! On a side note, I also wanted to mention that when I made my reservation via Expedia, I added half board. When I arrived at the hotel, it did not have that listed in my reservation. When I called Expedia that said that I hadn't included it, however my bill was higher (which I am currently looking in to). Please double check. Also, if you wish to include Half board or all inclusive, please note that it doesn't come with alcohol. Now the metal detector as you enter the hotel.... I saw people walk round it and also use the adjacent doors and not the revolving one. One can also enter though the side entrance of Pablito if they wanted to enter. It's a bit of an eyesore. It is such a beautiful hotel and very close to great restaurants and a 5-minute walk to Starbucks, McDonalds, Burger king (if you want something for picky eaters). There is also a lovely supermarket right across the street from dominos which has a huge selection of wines and beers, amongst other things. A true 5 star!!

I came with my family including two young children and the services provided was excellent. There were activities and shows throughout the day and evening to keep the children entertained. All the staff were very helpful and always had a smile on their faces. The hotel made sure we were comfortable

I love it so much