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Karuizawa Prince Hotel West

4.0 star property

Photo gallery for Karuizawa Prince Hotel West

Hot springs
Deluxe Terrace Twin Room(Non-Smoking) | Property amenity
Hot springs
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Karuizawa Prince Hotel Golf Course
    ‪1 min walk‬
  • Seizan Golf Course
    ‪3 min walk‬
  • Karuizawa Prince Shopping Plaza
    ‪6 min walk‬

Room options

View all photos for West Cottage TypeE(Non-Smoking)

LCD TV

West Cottage TypeE(Non-Smoking)

  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Cottage TypeE(Smoking)

LCD TV

West Cottage TypeE(Smoking)

  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Wing Twin Room(Non-Smoking)

View from room

West Wing Twin Room(Non-Smoking)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for West Cottage TypeA(Smoking)

Down duvets, in-room safe, desk, blackout curtains

West Cottage TypeA(Smoking)

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Terrace Twin Room(Non-Smoking)

Deluxe Terrace Twin Room(Non-Smoking) | Property amenity

Deluxe Terrace Twin Room(Non-Smoking)

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for West Cottage Type D(Smoking)

LCD TV

West Cottage Type D(Smoking)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeA(Non-Smoking)

Down duvets, in-room safe, desk, blackout curtains

West Cottage TypeA(Non-Smoking)

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage Type D(Non-Smoking)

LCD TV

West Cottage Type D(Non-Smoking)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeF(Non-Smoking)

In-room dining

West Cottage TypeF(Non-Smoking)

  • 95 sq m
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for West Cottage TypeF(Smoking)

In-room dining

West Cottage TypeF(Smoking)

  • 95 sq m
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

Similar properties

Lobby

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (299)
The price is AU$573
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Indigo Karuizawa by IHG

About the area

Karuizawa

With a stay at Karuizawa Prince Hotel West, you'll be centrally located in Karuizawa, a 6-minute walk from Karuizawa Prince Shopping Plaza and 14 minutes by foot from Karuizawa Prince Hotel Ski Resort. .This golf hotel is 1.9 mi (3 km) from Old Karuizawa Ginza Street and 3 mi (4.8 km) from Karuizawa Lake Garden.

What's nearby

  • Karuizawa Prince Shopping Plaza - 6 min walk
  • Karuizawa Prince Hotel Ski Resort - 14 min walk
  • Old Karuizawa Ginza Street - 3 min drive
  • Hoshino Onsen Hot Spring - 6 min drive
  • Karuizawa Stone Church - 7 min drive

Getting around

  • Karuizawa Station - 13 min walk
  • Haneda Airport (HND) - 165 min drive

Restaurants

  • ‪Tully's Coffee - ‬9 min walk
  • ‪軽井沢フラットブレッズ - ‬12 min walk
  • ‪軽井沢味の街 - ‬13 min walk
  • ‪やまへい 軽井沢店 - ‬15 min walk
  • ‪レストラン・ポルト - ‬3 min walk

About this property

Karuizawa Prince Hotel West

Slopeside fun with 3 restaurants and golf course
Karuizawa Prince Hotel West offers 430 accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Karuizawa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and 10 outdoor tennis courts. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:00 AM and 10:30 PM.
Make yourself at home in one of the 430 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as hot springs or ski-in/ski-out access. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and shopping on site. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite at ALL DAY DINING LOUNGE/BAR, one of the hotel's 3 restaurants.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Karuizawa? This hotel has 41667 square feet (3871 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
ALL DAY DINING LOUNGE/BAR - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
日本料理 からまつ - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.
中国料理 桃李 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000 per night)
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • 3 restaurants

Restaurants on site

  • ALL DAY DINING LOUNGE/BAR
  • 日本料理 からまつ
  • 中国料理 桃李

Things to do

  • 10 outdoor tennis courts
  • Bike rentals
  • Bowling alley
  • Fitness centre
  • Golf course
  • Hot springs
  • Mountain biking
  • Shopping
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (41667 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Hot springs open from 6:00 AM to 10:30 PM
  • Indoor mineral hot springs (onsen)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 20-inch LCD TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.

We should mention

Hot springs access available from 6:00 AM to 10:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Karuizawa
Karuizawa Hotel
Karuizawa Prince
Karuizawa Prince Hotel
Prince Hotel Karuizawa
Prince Karuizawa
Prince Karuizawa Hotel
Karuizawa-Machi Prince Hotel
Prince Hotel Karuizawa Machi
Prince Hotel West
Karuizawa Prince West
Prince West
Karuizawa Prince West
Karuizawa Prince Hotel West Hotel
Karuizawa Prince Hotel West Karuizawa
Karuizawa Prince Hotel West Hotel Karuizawa

Karuizawa Prince Hotel West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 363 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gihardjo, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hui Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

WAI YIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Ying Chuong

Liked: Staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Nov 2024

6/10 Okay

Kwun Yue

Travelled with family
Liked: Amenities
I hope the hotel can learn more about the needs of visitors from other Asian regions.
Stayed 2 nights in Oct 2024

10/10 Excellent

debbie

Stayed 2 nights in Oct 2024

10/10 Excellent

Shafi

Travelled with family
Liked: Cleanliness, staff & service
Beautiful surrounding
Stayed 1 night in Jul 2024

10/10 Excellent

Naoko

Travelled with family
Liked: Amenities, property conditions & facilities
grate
Stayed 1 night in Aug 2024

10/10 Excellent

Nakarin

Stayed 2 nights in Feb 2023

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have shuttle bus to and from Shopping Center and Station. The hot springs is wonderful, although a bit far to walk. Overall very nice hotel, I will stay here again next time.
Stayed 1 night in Jul 2024

6/10 Okay

Hyung

Travelled with family
Disliked: Staff & service, property conditions & facilities
For japanese speaking people only
The entire facility was very dated. Whole facility was understaffed and staff was very untrained. Very few staff spoke very little english. Getting around the resorts was challenging.
Stayed 1 night in Jun 2024

10/10 Excellent

Satoshi, Oami

Stayed 1 night in Jun 2024

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Kent

Stayed 5 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Disliked: Amenities
What i didn’t like is the their transportation staff,VERY RUDE and UNACCOMMODATING. The Country club is very nice, but our log cabin is not worth it. The toilent STINKS! and also the HOUSEKEEPING STAFF DIDNT TAKE OUT ALL THE TRASH. Your reputation is wasted. Your performance fell far below expectations.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ya-Wen

Stayed 2 nights in Jun 2024

10/10 Excellent

Lukas Lai Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Donna, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas, Cerritos

Nice location.
Stayed 2 nights in Apr 2024

2/10 Terrible

Chris

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
At checkin, I was offered access to the various services and facilities Prince Hotels provides to its guests. Upon learning I had a tattoo, that offer was rescinded, and I was denied access to areas that other patrons were not. This tattoo is of significant cultural and religious importance, yet in the year 2024, Prince Hotels clearly demonstrated they do not respect the cultural diversity of their guests, only the money they bring in. I urge all people who value freedom of expression, freedom of religion, and protection from censorship to choose alternative lodgings, rather than a Prince facility that does not share your values.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nandana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring Buffet
Stayed 2 nights in Mar 2024

10/10 Excellent

Wakako

Stayed 2 nights in Mar 2024

10/10 Excellent

Wai Shun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Nice place, quiet place, nice hot spa, very close to JR station and outlet mall.
Stayed 1 night in Jan 2024