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Fairfield Inn & Suites by Marriott Knoxville Northwest

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott Knoxville Northwest

Lobby
Free WiFi, bed sheets
Reception
Seasonal outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
5620 Merchants Center Boulevard, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪16 min walk‬
  • Knoxville Convention Center
    ‪6 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Knoxville N - Merchant Drive by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1006)
The price is AU$287
for 1 room
includes taxes & fees
2 May - 3 May
Holiday Inn Knoxville N - Merchant Drive by IHG

About the area

Knoxville

Located in Knoxville (Inskip), Fairfield Inn & Suites by Marriott Knoxville Northwest is within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.5 mi (8.9 km) from Neyland Stadium and 6.1 mi (9.9 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 16 min walk - 1.4 km
  • Knoxville Convention Center - 6 min drive - 7.9 km
  • Market Square - 7 min drive - 8.4 km
  • University of Tennessee - 7 min drive - 8.5 km
  • Neyland Stadium - 7 min drive - 8.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬11 min walk
  • ‪Pizza Inn - ‬16 min walk

About this property

Fairfield Inn & Suites by Marriott Knoxville Northwest

Hotel in Knoxville with free breakfast and a fitness center
Fairfield Inn & Suites by Marriott Knoxville Northwest offers 20 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Knoxville hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers and desk chairs.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is included.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Fairfield Inn Suites by Marriott Knoxville Northwest
Fairfield Inn & Suites by Marriott Knoxville Northwest Hotel
Fairfield Inn & Suites by Marriott Knoxville Northwest Knoxville

Fairfield Inn & Suites by Marriott Knoxville Northwest Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 370 reviews
Rating 8 - Good. 47 out of 370 reviews
Rating 6 - Okay. 12 out of 370 reviews
Rating 4 - Poor. 7 out of 370 reviews
Rating 2 - Terrible. 7 out of 370 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanda

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and smells clean and nice without some overpowering, cheap air freshener. The room is lively and roomy and well decorated as is the bathroom. The shower is roomy, towels are the right kind of fluffy AND the right kind of rough. Lightning in the room is bright enough and lamps and reading lights well placed.
Stayed 1 night in Jan 2025

10/10 Excellent

Mitch

Business traveller
No complaints, clean hotel, Nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. However bath towels were very thin
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Amenities
Great clean and friendly hotel. Easy access off the highway with loads of amenities around it
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable, free breakfast was great, and staff was super friendly.
Stayed 1 night in Jan 2025

8/10 Good

Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elbrick

Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The night host was excellent and the beds are great.
Stayed 1 night in Dec 2024

10/10 Excellent

Elbrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Clearwater, FL 33767

Good spot
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy

Stayed 2 nights in Nov 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Than
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2024

8/10 Good

Shironka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safety of Card Key

Service was great. 10 minutes within our stay, someone opened our room door wearing a Volunteers T-shirt. The women looked at us and apologized however, we did not know if the person was room service, as the person did not knock and announced who they are or if the person’s card key to her hotel room was compatible to the room my family and I was staying out at. My children felt scared and thought about our safety if in fact that wasn’t an employee and actual another hotel guess. I feel housekeeping need to announce their presence in the event another hotel guest’s card key works for another room, front desk can immediately fix the problem.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Knoxville

Starting from check-in and right through checking out, it was a great stay. I would say the customer service was the best part and was better than most anywhere in recent years. Elijah at the front desk at check-in could not have been nicer, more efficient or more professional. The housekeeping staff was also very friendly and helpful, even though we requested no service. Twice they stopped me in the hall and asked if we needed anything and seemed disappointed that we didn’t. The breakfast staff were very efficient, ensuring complete cleanliness and hot food. Breakfast was delicious, too! The room was comfortable, and I found the shower to be what I would build for my own. The location was convenient for both of us (he was there for business, I was not) and close to everything. Definitely will stay here again if we find ourselves in the Knoxville area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Dirty sheets in first room

Ended up having to stay on the ground floor with the parking lot lights shining in my window unfortunately. My first room was clean but the bed sheet were dirty and had stains/grainy stuff in them. I asked to have the sheets changed but I guess nobody was on site that could do that so they changed my room which was a bummer because I was already unpacked and it was 11pm. Next room was fine.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great except hard bed

Our stay was great except the bed was hard. Staff was super friendly.
Stayed 6 nights in Oct 2024

6/10 Okay

Raymond

Stayed 3 nights in May 2024