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Quality Inn Merchants Drive

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Merchants Drive

Lobby
In-room safe, individually furnished, desk, blackout curtains
Lobby
Seasonal outdoor pool
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    2 min drive
  • Knoxville College
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 24.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Americas Best Value Inn - Knoxville East
Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (727)
The price is AU$138
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Americas Best Value Inn - Knoxville East

About the area

Knoxville

With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of Knoxville Convention Center and University of Tennessee. .This hotel is 5.7 mi (9.1 km) from Neyland Stadium and 1.3 mi (2.1 km) from Knoxville Expo Center.

What's nearby

  • Knoxville Expo Center - 2 min drive - 2.2 km
  • Knoxville Convention Center - 6 min drive - 8.1 km
  • University of Tennessee - 7 min drive - 8.5 km
  • Neyland Stadium - 8 min drive - 9.2 km
  • Market Square - 8 min drive - 8.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Knoxville hotel in Inskip with free breakfast and a seasonal outdoor pool
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 993 reviews" "
Rating 8 - Good. 337 out of 993 reviews" "
Rating 6 - Okay. 171 out of 993 reviews" "
Rating 4 - Poor. 116 out of 993 reviews" "
Rating 2 - Terrible. 92 out of 993 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Alarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities
Loyd visitors
Stayed 2 nights in Aug 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for our activities downtown without paying a downtown hotel price. Beds were comfortable and room was clean. Staff was excellent - very helpful. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daysi

Stayed 2 nights in Jul 2024

2/10 Terrible

Roger

Disliked: Staff & service, amenities
No maintenance at all to this property. Disgusting in every way
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
It was fine, average stay for what we paid for. The only problem i had was that our room constantly had a sewage smell to it, but it wasnt the worst.
Stayed 3 nights in Jul 2024

8/10 Good

John R.

Liked: Cleanliness, staff & service, property conditions & facilities
Descent value. Good dining options in the near vicinity. All good.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Debbie L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk clerk was extremely polite and very friendly. The room however smelled musty at best. thank goodness I always bring a room freshener with me when I travel and that saved us. The beds were pretty comfortable. Room was clean. it’s just a little outdated.
Stayed 1 night in Jun 2024

6/10 Okay

Deondra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It stand a few upgrades and we could not connect to the wifi. The staff was friendly and tried to be helpful. They ration towels.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Guy

Stayed 4 nights in Jun 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

Marlene

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late evening only to find a room with stained facecloths, dirty carpet attached to another room with very loud occupants. “Made do” for the night and checked out the next morning- changing reservations from a 4 night stay into an overnighter.
Stayed 4 nights in Jun 2024

6/10 Okay

Brandi Rose

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe good food
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service clean
Stayed 2 nights in Apr 2024

6/10 Okay

Amber

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not recommended
We just needed to stay one night on the way to myrtle beach so didn’t need anything fancy. But we had adjoining rooms with our kids, the door frame in-between the doors was moldy. Other than that, it wasn't too bad. People around were a little sketchy.
Stayed 1 night in Jun 2024

8/10 Good

Martha, littleton

Liked: Cleanliness, staff & service, property conditions & facilities
The morning breakfast person showed compassion towards a couple who came in to try to eat a free breakfast even though they didn't stay there. Good job 👍!
Stayed 1 night in Jun 2024

4/10 Poor

Sidnee

Disliked: Cleanliness, property conditions & facilities
Bathroom was not clean, sheets were questionable. Mold in some of the rooms, breakfast had limited options.
Stayed 1 night in Jun 2024

10/10 Excellent

john

Stayed 1 night in Jun 2024

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Desk staff is wonderful. Beds are comfortable, room is clean.
Stayed 2 nights in Jun 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Property pretty outdated.
Stayed 1 night in Jun 2024