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Quality Inn Merchants Drive

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn Merchants Drive

Lobby
In-room safe, individually furnished, desk, blackout curtains
Seasonal outdoor pool
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Historic Southern Railway Station
    ‪7 min drive‬
  • Market Square
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 24.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Knoxville North

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (177)
The price is AU$134
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Days Inn by Wyndham Knoxville North

About the area

Knoxville

With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.7 mi (9.1 km) from Neyland Stadium and 6.1 mi (9.8 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Knoxville hotel in Inskip with free breakfast and a seasonal outdoor pool
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1010 reviews" "
Rating 8 - Good. 336 out of 1010 reviews" "
Rating 6 - Okay. 173 out of 1010 reviews" "
Rating 4 - Poor. 122 out of 1010 reviews" "
Rating 2 - Terrible. 93 out of 1010 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Latricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room on the wrong day. I canceled it on the very next day. I still have yet to receive my refund for the room. I called quality Inn about my refund and I was called dumb by the person who works there. I will never use Expedia again and I definitely won’t ever book a quality in.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Dwight

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2023

6/10 Okay

Nichole

Travelled with family
Liked: Staff & service
It was ok for the night
Stayed 1 night in Sep 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kerry

Stayed 2 nights in Sep 2024

6/10 Okay

Keeta Kay

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a quick overnight with pets.....rooms had an odor.....place needed a facelift and a good scrub.
Stayed 1 night in Sep 2024

6/10 Okay

Keeta Kay

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place needed a facelift...it felt tired and worn. The rooms for pets smelled and the exterior doors needed help. The staff was friendly. Ok for a quick overnight
Stayed 1 night in Sep 2024

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Property conditions & facilities
Older property; doors open to outside, rooms are quite small. Moreover, while I realize that a motel can't select its clientele, this facility seems to have been chosen by a large number of certain motorcycle types. So if you like to be awakened at 2:00 am by inconsiderate LOUD Harleys, then this is the place for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. We will return!
Stayed 1 night in Sep 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the downtown area. Older hotel, needs some ground work. Room was clean. Staff very nice and helpful. Would stay there again, but hope to see some improvements.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room 301 had super comfy beds. Perhaps the best out of any hotels or motels i have stayed. The ac ran nice and quietly and actually worked better than some pricey hotels ive stayed at recently. Was pleased with the room for the price I paid
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and pleasant, my only suggestion would be that the perimeter landscape be tidied up...we had a pleasant night
Stayed 1 night in Sep 2024

8/10 Good

Trisha

Liked: Cleanliness
Met expectations for the price.
Stayed 2 nights in Sep 2024

8/10 Good

Roselee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

LaJuanya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful, but the room felt dirty. Smelled musty and wallpaper in bathroom was extremely bubbled. Mold around the tub and overall I got what I paid for.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Amenities
There was a cup of noodles behind the door when we got in. The bathroom is falling apart(tub insert coming off the ceiling). Blow dryer didn’t work, but got it to when we removed it from the wall and out it in another outlet. Smells musty in the room.
Stayed 1 night in Sep 2024

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
The property was run down and the bed was clean but everything else was dirty. Breakfast had no hot served food except waffles but well stocked with everything else.
Stayed 2 nights in Aug 2024