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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Exterior
Superior Room, 1 King Bed, Non Smoking (Sofa)
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Knoxville Expo Center
    2 min drive
  • Knoxville College
    6 min drive
  • Applebee's Grill + Bar
    1 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    22 min drive

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Knoxville East

Pool
Breakfast included
Pet-friendly
Parking included
3.2 out of 5, (1010)
The price is AU$127
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Days Inn by Wyndham Knoxville East

About the area

Knoxville

With a stay at Red Roof Inn Knoxville North - Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and 3.1 mi (5.1 km) from Bounce USA.

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 7 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Pizza Inn - ‬20 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Knoxville hotel in Inskip with free breakfast and a seasonal outdoor pool
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and microwaves. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 46
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 239 out of 1005 reviews" "
Rating 8 - Good. 308 out of 1005 reviews" "
Rating 6 - Okay. 162 out of 1005 reviews" "
Rating 4 - Poor. 98 out of 1005 reviews" "
Rating 2 - Terrible. 198 out of 1005 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it really sucks that I had to cancel my reservation due to a family emergency and they would not refund my money I will never use this service again. And I will advise all my friends and family
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was good and cleaning, we check in around 2 am. only problem the room is beside of the laudry room, around 8 am. A lot noise and talking loud the housekeper , we can not sleep after that.
Stayed 2 nights in Sep 2024

4/10 Poor

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lindsay

Stayed 3 nights in Sep 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Clean room. Great experience
Stayed 3 nights in Jun 2024

4/10 Poor

Adam

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Literally the grossest place I’ve ever stayed. And the first initial encounter with the receptionist was very rude. Will literally never go back to a Red Roof
Stayed 1 night in Sep 2024

6/10 Okay

MARIA DE LOURDES

Stayed 2 nights in Sep 2024

6/10 Okay

Cathy

Travelled with family
Liked: Staff & service
Service great room not so much.
The lady at the front desk was amazing. The room however was not. It smelled of cigarette smoke. The bed covers,sheets and mattress cover had cigarette burns. We had a room with 2 queen beds, I requested new sheets for one due to stains. It was brown stains that I was uncomfortable sleeping on.
Stayed 1 night in Sep 2024

6/10 Okay

Hannah, Knoxville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah, Knoxville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked that the location was easy to find. The staff was rude but the property was clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Stayed 3 nights in Aug 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Melanie

Stayed 1 night in Aug 2024

2/10 Terrible

Efrain

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Stayed 1 night in Aug 2024

8/10 Good

Trivia, Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice pool! Very bright and safe. Staff very helpful! Would stay there again
Stayed 5 nights in Aug 2024

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Huong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First, they gave us a stinky,strong mold smell, we wanted to change to different room, then they gave us another room not ready to use,,, They made the bed but the pillows weren’t in where it’s supposed to be,The dirty tissue everywhere, on the bed,on top of the counter, in the sink,,, We were very tired after all day on the road, so we just clean for ourselves to rest, after taking the shower we realized the hair dryer wasn’t working, we called the front desk, and they said they would send tech to fix it on the next morning 😢 Then the breakfast, only cereal, a few of slices of sandwich, old muffins,, Coffee, orange juice, apple juice… That’s all they served….. So poor service, and staff was not friendly at all ,,. The first time I book with Red Roof Inn and absolutely the last time.
Stayed 1 night in Aug 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities, room comfort
No Good hotel
They was not going to give us a deposit back. We said we have four people in the room, which was not true. Told them they could look back on the cameras. There are several other people in the rooms asking us to if we did drugs trying to sell us drugs so there’s drug dealers that stay there.. Never once asked us if we needed anything and then when I went to get breakfast, told me I could not write this one star will never go back. The lady upfront was very rude and kept using hand gestures to get me out talking with her hands more or less and she was a very smart lady
Stayed 2 nights in Aug 2024