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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Lobby lounge
Exterior
Hair dryer, towels, soap, shampoo

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Historic Southern Railway Station
    ‪7 min drive‬
  • Market Square
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Knoxville North

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (184)
The price is AU$122
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Days Inn by Wyndham Knoxville North

About the area

Knoxville

With a stay at Red Roof Inn Knoxville North - Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.6 mi (8.9 km) from Neyland Stadium and 6 mi (9.6 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 7 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Pizza Inn - ‬20 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Knoxville hotel in Inskip with free breakfast and a seasonal outdoor pool
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and microwaves. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 46
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 200 out of 1003 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ShaNya

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff is money hungry. I booked a double standard size queen beds with a max capacity of 4 people. They still took $15 for each extra guess 2 others) because they said it shouldn’t be more than 2 people to a room. Well why have the option online? Bathrooms need remodeling and walls need to be wipe. Cigarette burns under the mattresses on both beds. Lady who was one of the cleaners got upset and had an attitude because we asked for more towels. I wouldn’t recommend anyone staying here. Worst 24hrs ever spent at a hotel!
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Travelled with family, Travelled with group
Disliked: Amenities
This was an absolute disaster of a property and service, i was not embarrassed that i booked or for my family and friend, i also worried about safety Upon checking in the staff was non attentive and more concerned on listening to their ear pods then they were with the checking in guest. Upon entering the room it had obvious spots of dirt and mud on the bathtub/shower and bathroom sink area. There were multiple stink bugs on the wall and ceiling that were noticeable to anyone cleaning the room. The physical door to the outside had a gap of noticeable size allowing light, noise, whatever in. The bolt lock to the door would not secure to the frame and we had to Wedge furniture in the door to assure safety. The tv had no connection to cable, satellite whatever the property uses. Multiple electrical ouutlets did not work and only two lights out of the 8 lights in the room actually worked. Had it not been returning after midnight from our event and that we paid, I would have immediately canceled the room and driven back home (over 5 hours). My teenage sons felt so unsafe and unclean that they slept in their clothes on top of the beds. I am so appalled by this experience that i am strongly contemplating contacting Red Roof Corporate, which is in my hometown, to request some level of reimbursement as well as I strongly urge Expedia to remove this location from their offerings so as to not damage your corporate reputation due to this association.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bit rundown but economical.
Stayed 1 night in Nov 2024

8/10 Good

Will, Akron

Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Staff & service, property conditions & facilities
When we checked in the woman was very rude. When I tried to ask her a question she was very short with me. There was a bra on the ground outside our room and I told the staff and they just left it there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Was ok to stay , for what everyone was charging price gouging hotels for the Tennessee/Alabama game.
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service
For the price this is a good option. It is clean and the rooms have LVF, which is much nicer than carpet. The area feels safe and it’s a quick ride to UTK. When you only need the hotel to sleep and don’t care about the amenities this is a good choice.
Stayed 1 night in Oct 2024

2/10 Terrible

Harrison

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Heidi

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel very run down. Owners need to invest in property. Had to change rooms because the first room was so dirty, ceiling was falling in, toilet seat broke, bedskirt had something disgusting on. I did not want to stay at this hotel but was not able to get my money back. 2nd room was somewhat better but still housekeeping could use some training. Local people told us that we where in a bad part of Knoxville they called it hookerville.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs
There was cockroaches in the room and I left one day early because I could not take it. I am going to contact the management for my money back as I could not even finish my trip or even invite my children to stay with me while visiting. I had to bag all my things and get them professionally cleaned. It was not the service as the room was as clean as it could be for being old; however, the management needs to take care of the bugs.
Stayed 4 nights in Oct 2024

8/10 Good

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean & comfortable. Enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
This place is a good place if and when you need to place to stay and rest your head. All of the staff was very friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Deneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robin

Travelled with group
Liked: Staff & service
The property took care of what we needed since only there to sleep.
Stayed 1 night in Oct 2024

6/10 Okay

Lavonia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jack Mitchell

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Staff were friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Never again.
Dirty room, shower had duct tape holding the tub together. Loud locals in the parking area, horrible sleep..Total Getto
Stayed 1 night in Oct 2024