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I score this hotel in line with expectations - this is an excellent location if you want a day or two savouring a bit of onsen fun and relaxation the way that native Japanese would. Don’t expect up-scale luxury, but certainly I was very impressed that every convenience was provided within the rooms and around the hotel. The staff were excellent and very helpful. The atmosphere is bustling and at times a little boisterous. Particularly the evening buffet was quite ‘energetic’ with a distorting PA loudly announcing all the fresh dishes being set out and fish filleting demonstrations etc.. Dinner time was a sort of event. Plenty of choice at the buffet to eat - I was very satisfied. The hotel itself is large and sometimes bewilderingly complex in layout. I found it very interesting - like a grand bubble-era project, now slightly faded by time, but still full of interest. It took all of our two day visit to find every little interesting corner. ( I liked discovering the private onsen rooms and stretching out in my own private hot spring bath ) Oh, and there are welcome drinks from 3pm till 6 including wine juice and coffee, and when you leave there is a small free bus to the station ( even though the station is only about 300m away. In all - had a great time… just went with the flow and came away smiling.

Excellent service and spacious room. The Onsen is really great and the food is high quality. Once the shuttle bus from the hotel pick you up, you basically have to stay at the property for the hot spring and food.

Rapport qualité prix super!

Amazing view from the room (even tho it was mountain side - still able to see a bit of sea view). Spacious clean room and looked newly renovated. Free shuttle bus service available between Toba station and hotel. Hotel breakfast was delicious. Service was awesome as well! Was taking photos at the exterior lobby deck and a friendly staff came running out and offered to take photos for us. Would stay here again if I visit Toba again!

It's right next to the Toyohashi station - in a sense, the entrance is inside the station property, as the hotel is managed by JR. Very high level of service, clean room and professional staff. I keep coming back to this hotel.

Great