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Phulay Bay, a Ritz-Carlton Reserve

5.0 star property

Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
View from property
Beach nearby, free beach shuttle, free beach cabanas, sun-loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Free WiFi

Explore the area

Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180
  • Tubkaek Beach
    ‪8 min walk‬
  • Hong Island
    ‪14 min walk‬
  • Laem Bong Beach
    ‪17 min walk‬
  • Krabi (KBV-Krabi Intl.)
    ‪59 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

  • 210 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Villa, 1 Bedroom

  • 360 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom

  • 450 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

  • 190 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Sea View

Villa, 1 Bedroom, Sea View

Villa, 1 Bedroom, Sea View

  • 360 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Banyan Tree Krabi

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (105)
The price is AU$1,343
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Banyan Tree Krabi

About the area

Krabi

With a stay at Phulay Bay, a Ritz-Carlton Reserve in Krabi (Nong Thale), you'll be within a 15-minute drive of Tubkaek Beach and Khlong Muang Beach. .This beach hotel is 9.2 mi (14.8 km) from Ao Nang Beach and 7.6 mi (12.3 km) from Nopparat Thara Beach.

What's nearby

  • Tubkaek Beach - 8 min walk
  • Hong Island - 14 min walk
  • Khlong Muang Beach - 11 min drive
  • Nopparat Thara Beach - 21 min drive
  • Ao Nang Beach - 28 min drive

Getting around

  • Krabi Intl. Airport (KBV) - 59 min drive

Restaurants

  • ‪Naga Kitchen - ‬19 min walk
  • ‪Mangosteen's - ‬6 min drive
  • ‪Dusit Thani Club Lounge - ‬6 min drive
  • ‪Saffron - ‬2 min drive
  • ‪Explorer Lobby Lounge - ‬5 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

Stylish beach retreat with outdoor pool
Phulay Bay, a Ritz-Carlton Reserve offers 54 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include day beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Krabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Phulay Bay Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Mediterranean cuisine at Jampoon Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Krabi? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Jampoon Restaurant - This restaurant specializes in Mediterranean cuisine.
Lae Lay Pavilion - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Open daily.
Sri Trang - This restaurant specializes in Thai cuisine. Open daily.
Dining Beyond - This theme restaurant serves dinner only. Open daily.
Chomtawan - This beachfront bar serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveler Hot List.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: THB 1413 for adults and THB 707 for children
  • 5 restaurants
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Jampoon Restaurant
  • Lae Lay Pavilion
  • Sri Trang
  • Dining Beyond
  • Chomtawan

Things to do

  • 24-hour health club
  • Fitness classes
  • Beach yoga
  • Bike parking
  • Boat tours
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Pilates classes
  • Private picnics
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1076 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 4155.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 42372
  • New Year's Eve (31 December) Gala Dinner per child: THB 21186 (from 7 to 14 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 1413 for adults and THB 707 for children
  • Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Phulay Bay, a Ritz-Carlton Reserve Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 199 out of 228 reviews
Rating 8 - Good. 17 out of 228 reviews
Rating 6 - Okay. 9 out of 228 reviews
Rating 4 - Poor. 2 out of 228 reviews
Rating 2 - Terrible. 1 out of 228 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2024

10/10 Excellent

SAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location. This is a must see for travelers
Stayed 7 nights in Jun 2024

10/10 Excellent

Medha

Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in May 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Asia!
An amazing and magical experience for the entire family. ❤️
Stayed 4 nights in Apr 2024

10/10 Excellent

Moh'

Stayed 2 nights in Apr 2024

10/10 Excellent

Nia

Stayed 3 nights in Apr 2024

10/10 Excellent

Jaime

Stayed 5 nights in Mar 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Stayed 3 nights in Mar 2024

10/10 Excellent

Eric Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
Stayed 3 nights in Jan 2024

10/10 Excellent

INNA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back

10/10 Excellent

INNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023

10/10 Excellent

Sujata

Travelled with family
Liked: Amenities
The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Stayed 4 nights in Aug 2023

10/10 Excellent

Ata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Stayed 3 nights in Aug 2023

10/10 Excellent

Noof

Liked: Cleanliness, staff & service, property conditions & facilities
Service and the stuff amazing and the hotel activities is excellent
Stayed 3 nights in Aug 2023

10/10 Excellent

Grainne Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Stayed 9 nights in Jun 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!
Stayed 4 nights in Apr 2023

10/10 Excellent

armen, woodland hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Stayed 4 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

David, newport beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible 5 star property . One of the best in the world
Stayed 4 nights in May 2022

10/10 Excellent

matan

Stayed 2 nights in Apr 2022

10/10 Excellent

Michelle, Mill Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, impeccable service, beautiful scenery and amazing dining options.
Stayed 4 nights in Dec 2021