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Hotel Santi

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santi

Deluxe Suite
Exterior
Lobby sitting area
Lounge
Daily buffet breakfast (PLN 69 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Royal Road
    1 min walk
  • St. Francis of Assisi Church and Monastery
    2 min walk
  • Main Market Square
    4 min walk
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 36 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Kraków

With a stay at Hotel Santi, you'll be centrally located in Kraków, steps from Royal Road and 4 minutes by foot from Main Market Square. .This boutique hotel is 0.5 mi (0.8 km) from Wawel Castle and 7.8 mi (12.5 km) from Wieliczka Salt Mine.

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 4 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 5 min walk - 0.5 km
  • Wawel Castle - 9 min walk - 0.8 km

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello Chocolatier - ‬1 min walk
  • ‪Pijana Wiśnia - ‬2 min walk
  • ‪Smak Ukraiński - ‬2 min walk
  • ‪Lajkonik - ‬1 min walk

About this property

Hotel Santi

Hotel with a 24-hour front desk, steps from Royal Road
Hotel Santi offers 20 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 20 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Santi has a restaurant on site.
Room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 100 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: PLN 69 for adults and PLN 69 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 69 for adults and PLN 69 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 930 reviews" "
Rating 8 - Good. 351 out of 930 reviews" "
Rating 6 - Okay. 49 out of 930 reviews" "
Rating 4 - Poor. 12 out of 930 reviews" "
Rating 2 - Terrible. 7 out of 930 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Stayed 1 night in Aug 2024

10/10 Excellent

Coree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff
Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean. We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- right by Rynek Główny.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Stayed 1 night in Jul 2024

6/10 Okay

Agnieszka

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bardzo dobra lokalizacja
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Stayed 5 nights in Jul 2024

8/10 Good

Pablo

Stayed 3 nights in Jul 2024

8/10 Good

Nathan

Stayed 5 nights in Jun 2024

4/10 Poor

Paula

Travelled with partner
Disliked: Staff & service
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Stayed 2 nights in Jun 2024

6/10 Okay

Anna

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Malgorzata

Stayed 1 night in May 2024

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santi
Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.
Stayed 3 nights in May 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Stayed 2 nights in Apr 2024

8/10 Good

Eavan

Liked: Cleanliness, staff & service
Good location
Great location but be aware of street noise, room could do with an upgrade
Stayed 3 nights in Apr 2024

10/10 Excellent

Giles

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David, Fenwick Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful!! We are going back to stay for sure!
Stayed 2 nights in Feb 2024

8/10 Good

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc. One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.
Stayed 4 nights in Dec 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in such a great location. We were on the top floor, so in the eaves. Room was incredibly spacious, and had a lovely lounging area. Trams are a bit loud but you get used to it and the hotel did provide ear plugs but I didn't need them. Breakfast was lovely too
Stayed 2 nights in Dec 2023

8/10 Good

Katrina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Closed to US embassy.
Stayed 4 nights in Nov 2023

10/10 Excellent

Giles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very helpful staff
Stayed 1 night in Nov 2023

8/10 Good

Kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023